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Direct MessagesDate/Time: Mon, 29 Apr 2024 16:09:35 +0000
TransACT Data
View Count: 696
| [2017-09-08 13:04:12] |
| Crtfyd - Posts: 277 |
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Anybody else's Transact data only load from 8:47a est time this morning? Its 9:03am now RELoaded and RAC'd and no change. I have night session set at 00:00:00 Should be getting data from then. I just noticed YESTERDAY was the same. Ever since rollover day. No wonder yesterdays indicators were off. Is this a TransACT problem? (UPDATE:9:24a Yes, it is) Date Time Of Last Edit: 2017-09-08 13:25:16
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| [2017-09-08 13:13:25] |
| sampater - Posts: 243 |
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I have a big gap on NQZ7, YMZ7 and ESZ7. Delete and Download Data do not help. U contracts are ok. |
| [2017-09-08 13:23:50] |
| Crtfyd - Posts: 277 |
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UPDATE: Just talked to TransACT Yes, they know. Its a known issue since the Rollover yesterday...they're working on it. Date Time Of Last Edit: 2017-09-08 13:43:52
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| [2017-09-08 13:23:59] |
| Jaap - Posts: 3 |
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I have the same problems since yesterday with Eminis. What is the problem?
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| [2017-09-08 13:26:32] |
| Crtfyd - Posts: 277 |
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TransACT is trying to figure it out. Its TransAct, not the charts. Yes, Im only referring to ESZ7 for me, don't know about others. Date Time Of Last Edit: 2017-09-08 13:28:10
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| [2017-09-08 15:22:23] |
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This issue was resolved at 10:50 AM US Eastern time. All missing data has been restored. Follow the instructions here to download the missing data: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart The underlying reason for the problem has been resolved. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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