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Date/Time: Sun, 29 May 2022 02:43:31 +0000



IB connection problem

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[2013-09-04 22:19:14]
matlihan - Posts: 1
Hi,
TWS is running, enable activex and socket clients feature is also enabled. Sierra Chart fails to connect to TWS with the given log message


Connecting to IB data and trade server: 127.0.0.1. Port 7496. | 2013-09-04 18:12:07
The network socket is connected. | 2013-09-04 18:12:07
Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2013-09-04 18:12:07
Starting TWS auto-login thread. | 2013-09-04 18:12:08
TWS auto-login thread ending. | 2013-09-04 18:12:08
TWS server version: 67 | 2013-09-04 18:12:09
IB: Trader Workstation 9392 or higher is required to connect. API protocol version required: 68 | 2013-09-04 18:12:09
Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-09-04 18:12:09
To prevent further connection attempts, select File >> Disconnect. | 2013-09-04 18:12:09
Disconnected from IB. | 2013-09-04 18:12:09



please advise
[2013-09-04 22:55:22]
Sierra Chart Engineering - Posts: 102918
You need Trader Workstation 9392 or higher. You can get it from here:
https://download2.interactivebrokers.com/download/tws40_upgrade_latest.exe
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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