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Direct MessagesDate/Time: Sun, 28 Apr 2024 20:20:22 +0000
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| [2017-08-30 11:30:04] |
| EZForex - Posts: 3 |
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I put a spreadsheet on a chart and also three overlays chart. I also wanted this chart on another screen so I detached it and selected always visible. The spreadsheet is still in the chartbook. I keep getting a message log up that will not close. When I first created the spreadsheet this didn't happen. The problem seemed to develop when I detached the chart. Now it happens all the time. What can I do about this? What is the problem? The message says, Chart: USDJPY (M)5 Min #7|Study Flatten|Exception occurred while calling study function|2017-08-30 11:16:18* |
 Message.png / V - Attached On 2017-08-30 11:28:26 UTC - Size: 49.3 KB - 250 views |
| [2017-08-30 13:35:27] |
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Select File >> Save All. And then attach your Chartbook file and also the Spreadsheet file, following the instructions here: https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile Make sure to set them to be private. We will test these and see what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-08-30 13:35:45
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| [2017-09-05 02:41:04] |
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We really would like to look into this. It appears as though there is a problem we need to resolve. Could you please provide us the requested files. If you need help, we can use a remote assistance session to obtain them. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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