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Date/Time: Sun, 05 May 2024 06:29:47 +0000



v1604 doesnt support "Bitcoin Data All Services" Data Feed?

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[2017-08-29 10:10:05]
4646ed - Posts: 230
v1604 doesnt support "Bitcoin Data All Services" Data Feed?
how do we get bitcoin data then? specifically bitfinex.
Date Time Of Last Edit: 2017-08-29 10:11:46
[2017-08-29 12:05:54]
Sierra Chart Engineering - Posts: 104368
It has been renamed to "Cryptocurrencies Data - DTC".
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-08-29 12:17:22]
4646ed - Posts: 230
I tried that one but it had no symbols.
[2017-08-29 12:21:08]
Sierra Chart Engineering - Posts: 104368
Yes we recognized that yesterday. We apologize for that. It was fixed.

Try it again now. Select File >> Find Symbol. Let us know if you still see no symbols.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-08-29 13:14:40]
4646ed - Posts: 230
Now it has symbols but no live feed. Had to go into edit global symbol settings and do a full reset to get the symbols.
I have two instances going. One for forex which is still working fine and updating live with the v1604 upgrade.
But the Bitcoin Bitfinex v1604 upgrade instance has the symbols in the find symbols list but no live feed. Delete and download is the only way to get updated data. Also no order book data.
10mins later...
Ok. seems to be live now...what happened?
Date Time Of Last Edit: 2017-08-29 13:30:36
[2017-08-29 14:37:54]
Sierra Chart Engineering - Posts: 104368
We do not see any problem with the crypto currency data. The symbols are updating without a problem using the Cryptocurrency Data - DTC service.


It is impossible for us to answer your question unless we were to see the Message Log at the time.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-08-29 14:38:22
[2017-10-09 14:30:40]
Bapovs01 - Posts: 24
Please update the manual, i couldn't find it either.

https://www.sierrachart.com/index.php?page=doc/Bitcoin.php
[2017-10-09 17:27:28]
Sierra Chart Engineering - Posts: 104368
We apologize for this. We thought the documentation was updated but apparently not. It has been done now.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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