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Direct MessagesDate/Time: Sat, 27 Apr 2024 13:26:20 +0000
i am connected to IQfeed and getting this error
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| [2017-08-27 04:07:52] |
| User61576 - Posts: 418 |
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SC Data - All Services | Connected to data server. | 2017-08-27 00:04:56
SC Data - All Services | Starting real-time market data updates for: QGC#. ID: 1 | 2017-08-27 00:04:56 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: QGC# | 2017-08-27 00:04:56 SC Data - All Services | Requesting security definition data for: QGC#. ID: 1 | 2017-08-27 00:04:56 Intraday data recording state for symbol QGC# is set to download 'Pending'. | 2017-08-27 00:04:56 Delaying start of download for QGC# | 2017-08-27 00:04:56 HD Request # 3879 | Downloading Intraday chart data for QGC# to the file QGC#.scid. Service: scdataallservices | 2017-08-27 00:05:01 HD Request # 3879 | Download start date-time: 2017-06-20 18:55:10.000 | 2017-08-27 00:05:01 HD Request # 3879 | Error downloading historical Intraday data for QGC#. Continuous contract symbols not supported for Intraday data | 2017-08-27 00:05:01 HD Request # 3879 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for QGC# | 2017-08-27 00:05:01 HD Request # 3879 | Intraday download COMPLETE for QGC#. Completion time: 0s. Unique request ID: 3879 | 2017-08-27 00:05:01 Removed historical data download ID 3879 | 2017-08-27 00:05:01 Real-time Intraday chart data file updates started for QGC# | 2017-08-27 00:05:01 Intraday chart data file opened for QGC# | 2017-08-27 00:05:01 using ver 1598 i do get the intraday data through other applications. this is duplicated to any other continues contract would be happy to solve thanks Date Time Of Last Edit: 2017-08-27 04:08:16
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| [2017-08-27 13:20:26] |
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Sierra Chart is not set to use IQ Feed. You need to follow through the instructions here: DTN IQ Feed Data Service: Setup Instructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-08-27 13:26:17] |
| User61576 - Posts: 418 |
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i am sorry but i don't understand your answer i am using SC with IQfeed on continues contracts for the last 5 years. and it always worked. what have changed? i don't have a problem with equities symbols nor i don't have a problem getting continues contracts' historical data based on their iqfeed api (so there is no problem with iqfeed as i can get the data). the problem is when getting it with SC and only for continues contracts can you pls check again? thanks |
| [2017-08-27 13:30:11] |
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You must follow through the step-by-step instructions here: DTN IQ Feed Data Service: Setup Instructions Please follow through the step-by-step instructions linked above. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-08-27 16:01:24] |
| User61576 - Posts: 418 |
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hi thanks for your support but i did follow this instruction guide few years back and nothing changed. in fact i had no issue till today with this for the last few years regular symbols are being downloaded by SC with no problem (maft, amzn etc.) yet, continues futures have a problem as you can see from the attached screenshot, the iqfeed diagnostic tool is showing the history data for the same symbol (QGC#) as in SC but SC is failing to get the data this applies to all @ES#,@NE# etc. so there is no problem with iqfeed but only with SC pls re advice thanks |
 2017-08-27_18-49-34.jpg / V - Attached On 2017-08-27 15:53:25 UTC - Size: 1.02 MB - 275 views |
| [2017-08-27 16:28:20] |
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Why is it that you ignore what we are saying and not following the instructions? This continued posting is pointless and senseless. Follow our instructions! You are totally disregarding what we are saying. Sierra Chart is not set to use IQ Feed. Do you understand that? Apparently you do not! Follow our instructions! Not only are you wasting your time, you are wasting our time as well. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-08-27 16:28:43
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| [2017-08-27 18:15:34] |
| User61576 - Posts: 418 |
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thanks
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