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Date/Time: Sun, 28 Apr 2024 09:55:18 +0000



Trouble connecting to Interactive Brokers

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[2017-08-23 23:17:31]
User259724 - Posts: 43
Hello: I am having trouble connecting to Interactive Brokers to benefit for the lower CME exchange fees. Here is the message log:

Interactive Brokers | Connecting to 127.0.0.1:7496 | 2017-08-23 23:02:10
Socket (43) | Creating socket. | 2017-08-23 23:02:10
Socket (43) | Connecting to IP: 127.0.0.1. | 2017-08-23 23:02:10
Socket (43) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2017-08-23 23:02:11 *
Socket (43) | Initiating close of socket by core. | 2017-08-23 23:02:11
Interactive Brokers | Failed to connect to the data and trade server. | 2017-08-23 23:02:11 *
Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2017-08-23 23:02:11 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-08-23 23:02:11
Select 'File >> Disconnect' to prevent further connection attempts. | 2017-08-23 23:02:11
Socket (43) | Closed. | 2017-08-23 23:02:11
Interactive Brokers | Disconnected. | 2017-08-23 23:02:11
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-08-23 23:02:11

At the time of connection attempts I had my IB account open and Trader workstation open.

Thanks for your help in advance.
[2017-08-24 04:54:42]
Sierra Chart Engineering - Posts: 104368
Refer to step 25 here about this:
https://www.sierrachart.com/index.php?page=doc/InteractiveBrokers.php#IBResolvingConnectionIssue
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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