Login Page - Create Account

Support Board


Date/Time: Mon, 29 Apr 2024 09:21:22 +0000



version 1598 - Numbers Bars problem

View Count: 1316

[2017-08-19 12:03:11]
User590848 - Posts: 13
Hi, when I use Numbers Bars Text: Bid Vol x Ask Vol and Bid / Ask Bold Threshold numbers are bold, but visible smaller.
I did update from 1590. Do I miss something or it is bug?

Thank you
[2017-08-19 22:38:24]
Sierra Chart Engineering - Posts: 104368
Provide an image of the chart or Trade DOM which shows this, by following these instructions:
https://www.sierrachart.com/index.php?page=doc/PostingInformation.php#Image
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-08-19 22:38:48
[2017-08-20 08:41:35]
User590848 - Posts: 13
here is the picture: http://www.sierrachart.com/image.php?Image=1503218216142.png

all what is >=30

Edit:
I tested v.1595 and there is it ok
Date Time Of Last Edit: 2017-08-20 09:07:27
[2017-08-20 14:15:17]
Sierra Chart Engineering - Posts: 104368
OK we will work on this. Normally the bold font has to be reduced in size because it comes out greater in height than without bolding. There were some changes made so we need to figure why this is happening
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-09-03 05:53:00]
User155652 - Posts: 5
Dear Sierra Chart support,

I am experiencing the same with the version 1605.
Plus, there is an issue with Last Trade Price as well.
I got set Numbers Bars -> Bold Last Trade Price (In:80) = Yes and the currently traded price is hardly visible in numbers bars
as bold does not make any difference compared to the other numbers.

Hope, next update will fix this.

THX
[2017-09-03 19:24:11]
Sierra Chart Engineering - Posts: 104368

I am experiencing the same with the version 1605.
Plus, there is an issue with Last Trade Price as well.
I got set Numbers Bars -> Bold Last Trade Price (In:80) = Yes and the currently traded price is hardly visible in numbers bars
as bold does not make any difference compared to the other numbers.
We would not expect this.

Provide an image of the chart or Trade DOM, by following these instructions:
https://www.sierrachart.com/index.php?page=doc/PostingInformation.php#Image
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-09-03 19:24:40
[2017-09-04 15:11:44]
User155652 - Posts: 5
OK, uploading a screenshot from my instance of SC running in Windows 10.

http://www.sierrachart.com/image.php?Image=1504537869657.png
imageSettingNumbersBars.png / V - Attached On 2017-09-04 15:07:52 UTC - Size: 85.54 KB - 281 views
Attachment Deleted.
[2017-09-04 15:18:14]
User155652 - Posts: 5
P.S.

Some of my Numbers Bars settings:
Bold Last Trade Price (In: 80) = Yes
Bid / Ask Bold Threshold (0-disables) (In: 81) = 30
Font Size = 10
and as you can see in the attached screenshot, the text is the same size everywhere.

+ I am using Fonts and sizes in Graphics Settings - Global as were installed by SC out-of-box. No change in this place.
[2017-09-05 16:54:46]
Sierra Chart Engineering - Posts: 104368
We have done all we can with this and this will be out in the next release. The only additional thing we would say is make sure the Chart Text font is not already set to Bold, so that bolding by the Numbers Bar study will be apparent.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-09-05 16:56:05
[2017-09-07 07:14:33]
User155652 - Posts: 5
Hi, thanks for your update. And regarding the Chart Text I have checked that and it is set to Regular. So, this should not be the case.
[2017-09-07 09:06:26]
User590848 - Posts: 13
Hi, I have same issue. Problem is only with options: Numbers Bars Text: Bid Vol x Ask Vol and Ask Vol Bid Vol Difference Diagonal. For another it is ok.
So image attached at post #7 should be 14|16 | 14|16 bold. In this case-option: Bold Last Trade Price: Yes/No has no effect.
[2017-09-07 16:43:04]
Sierra Chart Engineering - Posts: 104368
In response to post 11, follow the instructions here to update Sierra Chart to the latest prerelease:
Software Download: Fast Update
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-09-07 16:43:34
[2017-09-07 17:14:18]
User590848 - Posts: 13
I did, but same.. here is comparison: Attached image
price 5952.75 - 25|35 0|6

..when I use volume or others instead of Bid Vol x Ask Vol all is working right
imagesierraNB.jpg / V - Attached On 2017-09-07 17:12:27 UTC - Size: 199.83 KB - 299 views
[2017-09-07 20:35:05]
Sierra Chart Engineering - Posts: 104368
OK we understand now. We will resolve this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-09-09 03:43:09]
User155652 - Posts: 5
Dear support,

I have downloaded pre-release v. 1607 and Bolding with Numbers Bars works fine there.

http://www.sierrachart.com/image.php?Image=1504928297584.png

Thanks for your help.

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account