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Direct MessagesDate/Time: Wed, 15 May 2024 15:46:22 +0000
charts and orders frozen.
View Count: 902
| [2017-08-18 22:53:52] |
| User403869 - Posts: 3 |
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I rebooted my pc and I seem to be stuck in time, nothing moving, updating anything. help
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| [2017-08-18 23:16:11] |
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This will be the case Friday evening and over the weekend. Let us know if you have a problem Sunday evening. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-08-18 23:25:43] |
| User403869 - Posts: 3 |
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I have open orders I cant close or do anything with.
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| [2017-08-18 23:26:37] |
| User403869 - Posts: 3 |
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I'm afraid I'm going to lose my shirt...
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| [2017-08-18 23:41:06] |
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We see your broker is TransAct. Call them Sunday evening and they can take whatever steps are necessary in regards to the orders. You can call them 30 minutes before the market opens at 6 PM US Eastern time and you can cancel any orders you require at that time.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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