Support Board
Support Board
Search Board
Control Panel
View My Posts / Threads
Direct MessagesDate/Time: Wed, 15 May 2024 10:42:15 +0000
Order entry with IB
View Count: 1052
| [2017-08-18 15:52:52] |
| User200390 - Posts: 31 |
|
When entering orders using SC (DOM) the "Cancel All" button does not work, and I have to cancel the order by clicking on the x on the order line itself, and after cancelling it it remains visible in the DOM in a "pending cancel" state for about 30 secs even though the order does get removed from TWS immediately. I noticed in the trade service log this message Trading message from IB: The following order "ID:775" value estimate of 116,155 USD exceeds the Total Value Limit of 100,000 USD. Restriction is specified in Precautionary Settings of Global Configuration/Presets. Error Code: 451. ServiceOrderID: 775. | 2017-08-18 11:41:12 Note that this should not apply as I am using futures (NQ) in this case and not shares. I have tried using an older version of TWS and have the same problem, and have restarted SC as well. |
| [2017-08-18 15:56:47] |
| User200390 - Posts: 31 |
|
OK also noticed that when the order is entered on the DOM it appears in TWS but is not transmitted, and remains in a "Sent" state on the DOM. So the order appears to never go live in TWS.
|
| [2017-08-18 16:05:18] |
| User200390 - Posts: 31 |
|
OK I went into TWS and set the order limit to 0 from the default of 100K and propagated the setting to futures and now it seems to work ok with the SC DOM. This must have been a recent change as this was not a problem with the prior rev of SC and older TWS.
|
| [2017-08-18 19:01:08] |
| |
|
"Cancel All" button does not work, In general this is not possible for there to be any problem with this, unless the orders are not working any longer or the canceling of the orders is not being followed by the external trading service. Make sure you are also using the correct Trade Window. Refer to: Basic Trading and the Trade Window: Opening Trade Window for Chart or Trade DOM I have to cancel the order by clicking on the x on the order line itself, and after cancelling it it remains visible in the DOM in a "pending cancel" state for about 30 secs even though the order does get removed from TWS immediately.
This is not unusual with Interactive Brokers. Refer to:Interactive Brokers Trading Service: Trading Related Issues Trading message from IB: The following order "ID:775" value estimate of 116,155 USD exceeds the Total Value Limit of 100,000 USD. Restriction is specified in Precautionary Settings of Global Configuration/Presets. Error Code: 451. ServiceOrderID: 775. | 2017-08-18 11:41:12 OK also noticed that when the order is entered on the DOM it appears in TWS but is not transmitted, and remains in a "Sent" state on the DOM. So the order appears to never go live in TWS. Contact Interactive Brokers about this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: