Login Page - Create Account

Support Board


Date/Time: Tue, 07 May 2024 00:39:00 +0000



dvp

View Count: 861

[2017-08-09 11:53:33]
User328593 - Posts: 3
hello,
i have problem with DVP in the platform. it is not working at my account. could you help me in this case?
imageZrzut ekranu 2017-08-09 13.47.22.png / V - Attached On 2017-08-09 11:51:26 UTC - Size: 74.67 KB - 278 views
[2017-08-09 15:39:47]
Sierra Chart Engineering - Posts: 104368
This requires service package 5 (Advanced):

To change your Sierra Chart service package, select "Help >> Account Control Panel" on the Sierra Chart program menu. On the displayed webpage, click on "Change Service Package".

The remaining service usage time on your account will be adjusted based upon the cost of the package you are changing to. If the new package is a higher-priced package, then the usage time will be reduced due to the higher price.

There is no charge for changing your Sierra Chart service package. Only your Sierra Chart account usage time ending date is adjusted.

Let us know if you want us to provide you a trial for service package 5.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account