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Date/Time: Thu, 02 May 2024 01:42:31 +0000



DTC connection problem - connection to self not allowed

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[2017-08-03 15:51:50]
red23 - Posts: 38
Hi,

Just upgraded my platform to 1594. The DTC connection was working in 1580 before. Now I am getting the error. Also restarted the platform to try to fix it.

DTC - Sub Instance | Connection error: Connection to self not allowed. | 2017-08-03 08:43:37

I read thru the forum post and somebody else had the same problem and then support said it was fixed. Any help would be appreciated. thank you.
[2017-08-03 16:20:27]
Sierra Chart Engineering - Posts: 104368
We need to think of a solution. Give us about a day.

For now there are two things you can do.

Go back to a prior version.

Or move one of the instances of Sierra Chart to a different folder. Make sure you update the Data Files Folder in Global Settings >> General Settings after you do that.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-08-03 16:38:36]
red23 - Posts: 38
downgraded to 1580. DTC is working again.

hope you come up with a solution soon. thanks!
[2017-08-03 17:04:26]
Sierra Chart Engineering - Posts: 104368
Yes we will. We will have a solution by the end of the day today.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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