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Date/Time: Thu, 02 May 2024 06:33:35 +0000



Problems with second connection

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[2017-08-04 06:15:07]
Sierra Chart Engineering - Posts: 104368
For us to understand the connection problem we will need to see the Message Log. Provide that follow these instructions here:

Support Board Posting Information: How to Post Your Message Log (Required In Some Cases)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-08-04 07:36:41]
Autotrade8 - Posts: 26
Hi, now it looks like everything is working well however I don't like the messages in the message log but maybe this is normal?

Right now I am using with my first SIERRA the FXCM demo for the time being waiting for my REAL Account will be active.
The second Sierra I am using it is the REal Stream data services of SierraChart itself. The message log is from this last one.

Maybe it is normal that I have to pay for 2 Real Stream Data services? But I can't imagine.... I have to use always one demo account for testing systems and strategies,
Maybe I am confused, please let me know.

Reading Internal Order ID file. | 2017-08-04 09:24:14
Reading Trade Orders file. | 2017-08-04 09:24:14
Reading Trade Positions file. | 2017-08-04 09:24:14
Error binding to UDP port 22903. Windows error code 10048: Elk socketadres (protocol/netwerkadres/poort) kan normaal slechts één keer worden gebruikt. | 2017-08-04 09:24:14
Software version: 1590 | 2017-08-04 09:24:14
Usage end date: 2017-09-01 | 2017-08-04 09:24:14
Enabled for: Advanced Features. | 2017-08-04 09:24:14
Enabled for: Sierra Chart Historical Data Service. | 2017-08-04 09:24:14
Allow Support for Sierra Chart Data Feeds is enabled. | 2017-08-04 09:24:14
Current selected Data/Trading service: SC Data - All Services | 2017-08-04 09:24:14
Chart Update Interval: 500 | 2017-08-04 09:24:14
Time Zone: +02:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2017-08-04 09:24:14
2017-08-04 09:24:17 Local computer time | 2017-08-04 09:24:14
2017-08-04 07:24:17 Local computer time in UTC | 2017-08-04 09:24:14
2017-08-04 09:24:17 Local computer time in SC Time Zone | 2017-08-04 09:24:14
2017-08-04 07:24:16 Server time in UTC | 2017-08-04 09:24:14
Local computer UTC time and Server UTC time difference: 1 seconds. | 2017-08-04 09:24:14
Program path: C:\SierraChart2\ | 2017-08-04 09:24:14
Data Files path: C:\SierraChart2\Data\ | 2017-08-04 09:24:14
OS Version Number: 6.1 | 2017-08-04 09:24:14
Locale Setting: C | 2017-08-04 09:24:14

Created the DTC Protocol server. | 2017-08-04 09:24:14
Listening socket (852), port 0 | Failed to bind socket to 0.0.0.0:11099. Windows error code 10048: Elk socketadres (protocol/netwerkadres/poort) kan normaal slechts één keer worden gebruikt. | 2017-08-04 09:24:14 *
Listening socket (852), port 0 | Closed. | 2017-08-04 09:24:14
DTC Protocol Server failed to start listening on port 11099. | 2017-08-04 09:24:14 *
Created the DTC Protocol historical data server. | 2017-08-04 09:24:14
Listening socket (852), port 0 | Failed to bind socket to 0.0.0.0:11098. Windows error code 10048: Elk socketadres (protocol/netwerkadres/poort) kan normaal slechts één keer worden gebruikt. | 2017-08-04 09:24:14 *
Listening socket (852), port 0 | Closed. | 2017-08-04 09:24:14
HD Server Manager | Error starting listening socket on port 11098 | 2017-08-04 09:24:14
Checking for new symbol settings for service code scdataallservices | 2017-08-04 09:24:14
HTTPS connection to www.sierrachart.com:443 (4) | Creating socket. Using TLS 1.2. | 2017-08-04 09:24:14
HTTPS connection to www.sierrachart.com:443 (4) | Connecting to IP: 204.15.192.108. | 2017-08-04 09:24:14
Files to Open on Start up | File does not exist: C:\SierraChart2\Data\GER30.cht | 2017-08-04 09:24:20
Symbol settings are up-to-date for scdataallservices | 2017-08-04 09:24:21

SC Data - All Services | Connected to data server. | 2017-08-04 09:24:22
HTTPS connection to www.sierrachart.com:443 (4) | Socket gracefully closed by remote side. | 2017-08-04 09:24:26
HTTPS connection to www.sierrachart.com:443 (4) | Received socket Close event | 2017-08-04 09:24:26
HTTPS connection to www.sierrachart.com:443 (4) | Initiating close of socket by core. | 2017-08-04 09:24:26
HTTPS connection to www.sierrachart.com:443 (4) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-08-04 09:24:26
HTTPS connection to www.sierrachart.com:443 (4) | Closed. | 2017-08-04 09:24:26
Listening socket (328), port 0 | Failed to bind socket to 0.0.0.0:11099. Windows error code 10048: Elk socketadres (protocol/netwerkadres/poort) kan normaal slechts één keer worden gebruikt. | 2017-08-04 09:25:17 *
Listening socket (328), port 0 | Closed. | 2017-08-04 09:25:17
DTC Protocol Server failed to start listening on port 11099. | 2017-08-04 09:25:17 *
GER30 Flex Renko 60-30-0 #8 | Reloading chart. | 2017-08-04 09:26:02
GER30 Flex Renko 90-60-0 #9 | Reloading chart. | 2017-08-04 09:26:02
GER30 Flex Renko 120-60-0 #10 | Reloading chart. | 2017-08-04 09:26:02
GER30 1 Min #12 | Reloading chart. | 2017-08-04 09:26:02
GER30 1 Min #1 | Reloading chart. | 2017-08-04 09:26:02
Using Bid/Ask average for last trade price for GER30 | 2017-08-04 09:26:03
SC DTC Data | Starting real-time market data updates for: GER30. ID: 1 | 2017-08-04 09:26:03
SC DTC Data | Connecting to the server ds4.sierracharts.com. Port 443 | 2017-08-04 09:26:03
SC DTC Data | Requesting security definition data for: GER30. ID: 1 | 2017-08-04 09:26:03
Intraday data recording state for symbol GER30 is set to download 'Pending'. | 2017-08-04 09:26:03
Delaying start of download for GER30 | 2017-08-04 09:26:03
DTC Client (5) | Creating socket. | 2017-08-04 09:26:03
DTC Client (5) | Connecting to IP: 192.81.56.146. | 2017-08-04 09:26:03
SC DTC Data | Connected to server. | 2017-08-04 09:26:03
SC DTC Data | Starting socket receive thread. | 2017-08-04 09:26:03
SC DTC Data | Sending Encoding Request to server | 2017-08-04 09:26:03
Chart #10 has tagged chart #8 for full recalculation. Chartbook: FIBZDAX_NEW.cht | 2017-08-04 09:26:03
Chart #10 has tagged chart #8 for full recalculation. Chartbook: FIBZDAX_NEW.cht | 2017-08-04 09:26:03
SC DTC Data | Setting DTC encoding to Binary VLS | 2017-08-04 09:26:03
SC DTC Data | Sending logon request message. | 2017-08-04 09:26:03
GER30 [M] Flex Renko 60-30-0 #8 | Performing a full recalculation because it has been tagged. Chartbook: FIBZDAX_NEW.cht | 2017-08-04 09:26:08
SC DTC Data | Received logon response. | 2017-08-04 09:26:08
SC DTC Data | Server Name: SC Realtime Server. | 2017-08-04 09:26:08
SC DTC Data | Server protocol version: 7. Client protocol version: 7 | 2017-08-04 09:26:08
SC DTC Data | Successfully connected. | 2017-08-04 09:26:08
SC DTC Data | Trading is not supported. | 2017-08-04 09:26:08
SC DTC Data | Restarting real-time data updates for symbol: GER30 | 2017-08-04 09:26:08
SC DTC Data | Received security definition for symbol GER30 | 2017-08-04 09:26:09
Delaying start of download for GER30 | 2017-08-04 09:26:10
HD Request # 2 | Downloading Intraday chart data for GER30 to the file GER30.scid. Service: fxcm | 2017-08-04 09:26:13
HD Request # 2 | Download start date-time: 2017-08-03 10:06:55.000 | 2017-08-04 09:26:13
HD Request # 2 | Using server: ds4.sierracharts.com port 10149 | 2017-08-04 09:26:13
Socket (6) | Creating socket. | 2017-08-04 09:26:13
Socket (6) | Connecting to IP: 192.81.56.146. | 2017-08-04 09:26:13
HD Request # 2 | Setting DTC encoding to Binary VLS | 2017-08-04 09:26:14
HD Request # 2 | Sending historical data logon request message. | 2017-08-04 09:26:14
HD Request # 2 | Requesting Intraday data. Start date-time: 2017-08-03 10:06:55. Record interval: 0. Symbol: GER30 | 2017-08-04 09:26:14
HD Request # 2 | Decompressing data. | 2017-08-04 09:26:14
HD Request # 2 | Receiving Intraday data for GER30 starting at 2017-08-03 10:06:55 | 2017-08-04 09:26:14
HD Request # 2 | Timestamp of first Intraday data file record written: 2017-08-03 10:06:55 | 2017-08-04 09:26:14
Socket (6) | Initiating close of socket by core. | 2017-08-04 09:26:15
Socket (6) | Shutdown started. Waiting for graceful close. | 2017-08-04 09:26:15
Socket (6) | Socket gracefully closed by remote side. | 2017-08-04 09:26:15
Socket (6) | Closed. | 2017-08-04 09:26:15
Historical data download thread signaled to stop. | 2017-08-04 09:26:15
HD Request # 2 | Received 43280 records from 2017-08-03 10:06:55 to 2017-08-04 09:26:11 (23.3 hours) and wrote 43279 records for GER30 | 2017-08-04 09:26:15
HD Request # 2 | Intraday download COMPLETE for GER30. Completion time: 2s. Unique request ID: 1 | 2017-08-04 09:26:15
Removed historical data download ID 1 | 2017-08-04 09:26:15
Real-time Intraday chart data file updates started for GER30 | 2017-08-04 09:26:15
Intraday chart data file opened for GER30 | 2017-08-04 09:26:15

Chart #1 has tagged chart #8 for full recalculation. Chartbook: FIBZDAX_NEW.cht | 2017-08-04 09:26:15
GER30 [M] Flex Renko 60-30-0 #8 | Performing a full recalculation because it has been tagged. Chartbook: FIBZDAX_NEW.cht | 2017-08-04 09:26:15
Chart #9 has tagged chart #8 for full recalculation. Chartbook: FIBZDAX_NEW.cht | 2017-08-04 09:26:15
Chart #10 has tagged chart #8 for full recalculation. Chartbook: FIBZDAX_NEW.cht | 2017-08-04 09:26:15
Chart #12 has tagged chart #8 for full recalculation. Chartbook: FIBZDAX_NEW.cht | 2017-08-04 09:26:15
GER30 [M] Flex Renko 60-30-0 #8 | Performing a full recalculation because it has been tagged. Chartbook: FIBZDAX_NEW.cht | 2017-08-04 09:26:16
Listening socket (652), port 0 | Failed to bind socket to 0.0.0.0:11099. Windows error code 10048: Elk socketadres (protocol/netwerkadres/poort) kan normaal slechts één keer worden gebruikt. | 2017-08-04 09:26:17 *
Listening socket (652), port 0 | Closed. | 2017-08-04 09:26:17
DTC Protocol Server failed to start listening on port 11099. | 2017-08-04 09:26:17 *
Opened cached Intraday file: C:\SierraChart2\Data\GER30.scid | 2017-08-04 09:26:28
Listening socket (328), port 0 | Failed to bind socket to 0.0.0.0:11099. Windows error code 10048: Elk socketadres (protocol/netwerkadres/poort) kan normaal slechts één keer worden gebruikt. | 2017-08-04 09:27:17 *
Listening socket (328), port 0 | Closed. | 2017-08-04 09:27:17
DTC Protocol Server failed to start listening on port 11099. | 2017-08-04 09:27:17 *
Listening socket (1080), port 0 | Failed to bind socket to 0.0.0.0:11099. Windows error code 10048: Elk socketadres (protocol/netwerkadres/poort) kan normaal slechts één keer worden gebruikt. | 2017-08-04 09:28:17 *
Listening socket (1080), port 0 | Closed. | 2017-08-04 09:28:17
DTC Protocol Server failed to start listening on port 11099. | 2017-08-04 09:28:17 *
Listening socket (328), port 0 | Failed to bind socket to 0.0.0.0:11099. Windows error code 10048: Elk socketadres (protocol/netwerkadres/poort) kan normaal slechts één keer worden gebruikt. | 2017-08-04 09:29:18 *
Listening socket (328), port 0 | Closed. | 2017-08-04 09:29:18
DTC Protocol Server failed to start listening on port 11099. | 2017-08-04 09:29:18 *
Listening socket (1056), port 0 | Failed to bind socket to 0.0.0.0:11099. Windows error code 10048: Elk socketadres (protocol/netwerkadres/poort) kan normaal slechts één keer worden gebruikt. | 2017-08-04 09:30:17 *
Listening socket (1056), port 0 | Closed. | 2017-08-04 09:30:17
DTC Protocol Server failed to start listening on port 11099. | 2017-08-04 09:30:17 *
Listening socket (1056), port 0 | Failed to bind socket to 0.0.0.0:11099. Windows error code 10048: Elk socketadres (protocol/netwerkadres/poort) kan normaal slechts één keer worden gebruikt. | 2017-08-04 09:31:17 *
Listening socket (1056), port 0 | Closed. | 2017-08-04 09:31:17
DTC Protocol Server failed to start listening on port 11099. | 2017-08-04 09:31:17 *
Listening socket (1092), port 0 | Failed to bind socket to 0.0.0.0:11099. Windows error code 10048: Elk socketadres (protocol/netwerkadres/poort) kan normaal slechts één keer worden gebruikt. | 2017-08-04 09:32:17 *
Listening socket (1092), port 0 | Closed. | 2017-08-04 09:32:17
DTC Protocol Server failed to start listening on port 11099. | 2017-08-04 09:32:17 *
Listening socket (1056), port 0 | Failed to bind socket to 0.0.0.0:11099. Windows error code 10048: Elk socketadres (protocol/netwerkadres/poort) kan normaal slechts één keer worden gebruikt. | 2017-08-04 09:33:17 *
Listening socket (1056), port 0 | Closed. | 2017-08-04 09:33:17
DTC Protocol Server failed to start listening on port 11099. | 2017-08-04 09:33:17 *
Listening socket (1068), port 0 | Failed to bind socket to 0.0.0.0:11099. Windows error code 10048: Elk socketadres (protocol/netwerkadres/poort) kan normaal slechts één keer worden gebruikt. | 2017-08-04 09:34:18 *
Listening socket (1068), port 0 | Closed. | 2017-08-04 09:34:18
DTC Protocol Server failed to start listening on port 11099. | 2017-08-04 09:34:18 *
Listening socket (1092), port 0 | Failed to bind socket to 0.0.0.0:11099. Windows error code 10048: Elk socketadres (protocol/netwerkadres/poort) kan normaal slechts één keer worden gebruikt. | 2017-08-04 09:35:17 *
Listening socket (1092), port 0 | Closed. | 2017-08-04 09:35:17
DTC Protocol Server failed to start listening on port 11099. | 2017-08-04 09:35:17 *
[2017-08-04 13:43:26]
Sierra Chart Engineering - Posts: 104368

Listening socket (1092), port 0 | Failed to bind socket to 0.0.0.0:11099. Windows error code 10048: Elk socketadres (protocol/netwerkadres/poort) kan normaal slechts één keer worden gebruikt. | 2017-08-04 09:35:17 *

In regards to the above message, you need to disable Global Settings >> Data/Trade Service Settings >> SC Server Settings >> Enable DTC Protocol Server.


You do not need to pay for an additional Sierra Chart account or connection.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-08-04 13:43:57

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