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Exchange not authorized

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[2017-08-02 15:24:29] #1 [Go To First Post]
User419671 - Posts: 5
I have problem with real time data. I can read from Message Log, that exchange not authorized. I have live account Interactive Brokers, I have activate 10 real time symbols (25USD/month) and I have activate Full CME Group exchange (3,25USD/month). I use these three markets in Sierra Chart: ES, YM, NQ and Real time data do not work. But they worked on monday Juli 31. Please help my, I do not know, where is mistake. Martin Jindracek Message log: Reading Internal Order ID file. \| 2017-08-02 10:06:16 Reading Trade Orders file. \| 2017-08-02 10:06:16 Reading Trade Positions file. \| 2017-08-02 10:06:16 Listening on UDP port 22903. \| 2017-08-02 10:06:16 Software version: 1590 \| 2017-08-02 10:06:16 Usage end date: 2017-08-27 \| 2017-08-02 10:06:16 Enabled for: Advanced Features. \| 2017-08-02 10:06:16 Enabled for: Advanced Features 2. \| 2017-08-02 10:06:16 Enabled for: Sierra Chart Historical Data Service. \| 2017-08-02 10:06:16,25 Enabled for: Sierra Chart Real-Time Exchange Data Feed. \| 2017-08-02 10:06:16 Enabled for: INDEXES_DATA_BARCHART \| 2017-08-02 10:06:16 Enabled for: CME (Trading Account Required) \| 2017-08-02 10:06:16 Enabled for: CBOT (Trading Account Required) \| 2017-08-02 10:06:16 Enabled for: COMEX (Trading Account Required) \| 2017-08-02 10:06:16 Enabled for: NYMEX (Trading Account Required) \| 2017-08-02 10:06:16 Received 1 data feed usernames. \| 2017-08-02 10:06:16 Allow Support for Sierra Chart Data Feeds is enabled. \| 2017-08-02 10:06:16 Current selected Data/Trading service: SC Data - All Services \| 2017-08-02 10:06:16 Chart Update Interval: 500 \| 2017-08-02 10:06:16 Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) \| 2017-08-02 10:06:16 2017-08-02 17:06:19 Local computer time \| 2017-08-02 10:06:16 2017-08-02 15:06:19 Local computer time in UTC \| 2017-08-02 10:06:16 2017-08-02 10:06:19 Local computer time in SC Time Zone \| 2017-08-02 10:06:16 2017-08-02 15:06:22 Server time in UTC \| 2017-08-02 10:06:16 Local computer UTC time and Server UTC time difference: 4 seconds. \| 2017-08-02 10:06:16 Program path: C:\SierraChart\ \| 2017-08-02 10:06:16 Data Files path: C:\SierraChart\Data\ \| 2017-08-02 10:06:16 OS Version Number: 10.0 \| 2017-08-02 10:06:16 Locale Setting: C \| 2017-08-02 10:06:16 Checking for new symbol settings for service code scdataallservices \| 2017-08-02 10:06:16 HTTPS connection to www.sierrachart.com:443 (4) \| Creating socket. Using TLS 1.2. \| 2017-08-02 10:06:16 HTTPS connection to www.sierrachart.com:443 (4) \| Connecting to IP: 204.15.192.108. \| 2017-08-02 10:06:16 Files to Open on Start up \| Opening file: 2 Min+Numbers bars.cht \| 2017-08-02 10:06:22 YMU17 [CB] 2 Min #1 \| Reloading chart. \| 2017-08-02 10:06:22 YMU17 [CB] 2 Min #1 \| Error while getting daily open price with date 2017-06-11 from file. C:\SierraChart\Data\YMM17.dly. Error: Date not found \| 2017-08-02 10:06:22 YMU17 [CB] 2 Min #1 \| Error while getting daily open price with date 2017-06-11 from file. C:\SierraChart\Data\YMU17.dly. Error: Date not found \| 2017-08-02 10:06:22 NQU17 [CB] 2 Min #3 \| Reloading chart. \| 2017-08-02 10:06:22 NQU17 [CB] 2 Min #3 \| Error while getting daily open price with date 2017-06-11 from file. C:\SierraChart\Data\NQM17.dly. Error: Date not found \| 2017-08-02 10:06:22 NQU17 [CB] 2 Min #4 \| Reloading chart. \| 2017-08-02 10:06:22 NQU17 [CB] 2 Min #4 \| Error while getting daily open price with date 2017-06-11 from file. C:\SierraChart\Data\NQM17.dly. Error: Date not found \| 2017-08-02 10:06:22 ESU17 [CB] 2 Min #5 \| Reloading chart. \| 2017-08-02 10:06:22 ESU17 [CB] 2 Min #5 \| Error while getting daily open price with date 2017-06-11 from file. C:\SierraChart\Data\ESM17.dly. Error: Date not found \| 2017-08-02 10:06:22 ESU17 [CB] 2 Min #5 \| Error while getting daily open price with date 2017-06-11 from file. C:\SierraChart\Data\ESU17.dly. Error: Date not found \| 2017-08-02 10:06:22 TICK-NYSE [CB] 2 Min #6 \| Reloading chart. \| 2017-08-02 10:06:22 TICK-NYSE [CB] 2 Min #6 \| No contract months found for symbol. Unable to build continuous futures contract chart. \| 2017-08-02 10:06:22 TICK-NYSE [CB] 2 Min #6 \| There are no continuous futures contract symbols. Loading data normally. \| 2017-08-02 10:06:22 NQU17 [CB] 1 Sec #8 \| Reloading chart. \| 2017-08-02 10:06:22 NQU17 [CB] 1 Sec #8 \| Error while getting daily open price with date 2017-06-11 from file. C:\SierraChart\Data\NQM17.dly. Error: Date not found \| 2017-08-02 10:06:22 NQM16 [CB] Rev. 8t #2 \| Reloading chart. \| 2017-08-02 10:06:22 NQM16 [CB] Rev. 8t #2 \| Performing historical Daily data download for symbol NQM16 starting at last date in file. \| 2017-08-02 10:06:22 NQM16 [CB] Rev. 8t #2 \| Waiting for historical downloads to complete with the IDs: 1, \| 2017-08-02 10:06:22 NQU17 [CB] #7 \| Reloading chart. \| 2017-08-02 10:06:22 NQU17 [CB] #7 \| Error while getting daily open price with date 2017-06-11 from file. C:\SierraChart\Data\NQM17.dly. Error: Date not found \| 2017-08-02 10:06:22 NQU17 [CB] 30 Min #9 \| Reloading chart. \| 2017-08-02 10:06:22 NQU17 [CB] 30 Min #9 \| Error while getting daily open price with date 2017-06-11 from file. C:\SierraChart\Data\NQM17.dly. Error: Date not found \| 2017-08-02 10:06:22 Files to Open on Start up \| Opening file: TPO_30min.cht \| 2017-08-02 10:06:22 YMU17 #1 \| Reloading chart. \| 2017-08-02 10:06:22 NQU17 #2 \| Reloading chart. \| 2017-08-02 10:06:22 Files to Open on Start up \| Opening file: Daily.cht \| 2017-08-02 10:06:22 NQU17 [CB] Daily #1 \| Reloading chart. \| 2017-08-02 10:06:22 NQU17 [CB] Daily #1 \| Error while getting daily open price with date 2017-03-12 from file. C:\SierraChart\Data\NQM17.dly. Error: Date not found \| 2017-08-02 10:06:22 NQU17 [CB] Daily #1 \| Error while getting daily open price with date 2017-06-11 from file. C:\SierraChart\Data\NQM17.dly. Error: Date not found \| 2017-08-02 10:06:22 Mapping NQM16 to NQM16. Service code: cme \| 2017-08-02 10:06:22 HD Request # 2 \| Downloading Historical Daily chart data for NQM16. Starting date: 2016-06-16. Service: scdataallservices \| 2017-08-02 10:06:22 HD Request # 2 \| Using user Barchart Historical data account. \| 2017-08-02 10:06:22 HD Request # 2 \| Requesting historical Daily data for NQM16 starting at 2016-06-15 \| 2017-08-02 10:06:22 HTTP connection to ds01.ddfplus.com:80 (5) \| Creating socket. \| 2017-08-02 10:06:22 HTTP connection to ds01.ddfplus.com:80 (5) \| Connecting to IP: 8.18.161.123. \| 2017-08-02 10:06:22 Mapping YMU17 to YMU17. Service code: cbot \| 2017-08-02 10:06:23 Intraday data recording state for symbol YMU17 is set to download 'Pending'. \| 2017-08-02 10:06:23 HD Request # 3 \| Downloading Intraday chart data for YMU17 to the file YMU17.scid. Service: cbot \| 2017-08-02 10:06:23 HD Request # 3 \| Download start date-time: 2017-08-02 09:41:23.000 \| 2017-08-02 10:06:23 HD Request # 3 \| Using server: ds7.sierracharts.com port 10149 \| 2017-08-02 10:06:23 Socket (6) \| Creating socket. \| 2017-08-02 10:06:23 Socket (6) \| Connecting to IP: 8.18.161.133. \| 2017-08-02 10:06:23 Mapping NQU17 to NQU17. Service code: cme \| 2017-08-02 10:06:23 Intraday data recording state for symbol NQU17 is set to download 'Pending'. \| 2017-08-02 10:06:23 Mapping ESU17 to ESU17. Service code: cme \| 2017-08-02 10:06:23 Intraday data recording state for symbol ESU17 is set to download 'Pending'. \| 2017-08-02 10:06:23 Intraday data recording state for symbol TICK-NYSE is set to download 'Pending'. \| 2017-08-02 10:06:23 HD Request # 3 \| Setting DTC encoding to Binary VLS \| 2017-08-02 10:06:23 HD Request # 3 \| Sending historical data logon request message. \| 2017-08-02 10:06:23 HD Request # 3 \| Requesting Intraday data. Start date-time: 2017-08-02 09:41:23. Record interval: 0. Symbol: YMU17 \| 2017-08-02 10:06:23 HD Request # 3 \| Decompressing data. \| 2017-08-02 10:06:24 HD Request # 3 \| Receiving Intraday data for YMU17 starting at 2017-08-02 09:41:23 \| 2017-08-02 10:06:24 HD Request # 3 \| Timestamp of first Intraday data file record written: 2017-08-02 09:41:27 \| 2017-08-02 10:06:24 HD Request # 3 \| Historical data for YMU17 is delayed because connection to main data feed is not present. Current data will be received upon connection. \| 2017-08-02 10:06:24 Socket (6) \| Initiating close of socket by core. \| 2017-08-02 10:06:24 Historical data download thread signaled to stop. \| 2017-08-02 10:06:24 Socket (6) \| Shutdown started. Waiting for graceful close. \| 2017-08-02 10:06:24 Socket (6) \| Socket gracefully closed by remote side. \| 2017-08-02 10:06:24 Socket (6) \| Closed. \| 2017-08-02 10:06:24 HD Request # 3 \| Received 4523 records from 2017-08-02 09:41:23 to 2017-08-02 09:56:27 (15.1 minutes) and wrote 4522 records for YMU17 \| 2017-08-02 10:06:24 HD Request # 3 \| Intraday download COMPLETE for YMU17. Completion time: 0s. Unique request ID: 2 \| 2017-08-02 10:06:24 Removed historical data download ID 2 \| 2017-08-02 10:06:24 HD Request # 4 \| Downloading Intraday chart data for NQU17 to the file NQU17.scid. Service: cme \| 2017-08-02 10:06:24 HD Request # 4 \| Download start date-time: 2017-08-02 09:41:24.000 \| 2017-08-02 10:06:24 HD Request # 4 \| Using server: ds1.sierracharts.com port 10150 \| 2017-08-02 10:06:24 Socket (7) \| Creating socket. \| 2017-08-02 10:06:24 Socket (7) \| Connecting to IP: 8.18.161.135. \| 2017-08-02 10:06:24 HD Request # 4 \| Setting DTC encoding to Binary VLS \| 2017-08-02 10:06:24 HD Request # 4 \| Sending historical data logon request message. \| 2017-08-02 10:06:24 HD Request # 4 \| Requesting Intraday data. Start date-time: 2017-08-02 09:41:24. Record interval: 0. Symbol: NQU17 \| 2017-08-02 10:06:24 Symbol settings are up-to-date for scdataallservices \| 2017-08-02 10:06:24 HD Request # 4 \| Decompressing data. \| 2017-08-02 10:06:25 HD Request # 4 \| Receiving Intraday data for NQU17 starting at 2017-08-02 09:41:24 \| 2017-08-02 10:06:25 HD Request # 4 \| Timestamp of first Intraday data file record written: 2017-08-02 09:41:25 \| 2017-08-02 10:06:25 SC Data - All Services \| Connected to data server. \| 2017-08-02 10:06:25 NOTICE: Not connected to Live trading account to receive CME real-time futures data at lower cost exchange fee. \| 2017-08-02 10:06:25 Mapping NQU17 to NQU17. Service code: cme \| 2017-08-02 10:06:25 SC Data - All Services \| Starting real-time market data updates for: NQU17. ID: 1 \| 2017-08-02 10:06:25 SC Data - All Services \| Using username 0 \| 2017-08-02 10:06:25 SC Data - All Services \| Connecting to the server ds1.sierracharts.com. Port 10048 \| 2017-08-02 10:06:25 SC Data - All Services \| Requesting security definition data for: NQU17. ID: 1 \| 2017-08-02 10:06:25 Historical Intraday data request for NQU17 is discarded because a matching download is in progress and the new one is not for earlier data. \| 2017-08-02 10:06:25 Intraday data recording state for symbol NQU17 has been reset to 'Downloading'. \| 2017-08-02 10:06:25 Mapping YMU17 to YMU17. Service code: cbot \| 2017-08-02 10:06:25 SC Data - All Services \| Starting real-time market data updates for: YMU17. ID: 2 \| 2017-08-02 10:06:25 SC Data - All Services \| Requesting security definition data for: YMU17. ID: 2 \| 2017-08-02 10:06:25 Intraday data recording state for symbol YMU17 is set to download 'Pending'. \| 2017-08-02 10:06:25 DTC Client (8) \| Creating socket. \| 2017-08-02 10:06:25 DTC Client (8) \| Connecting to IP: 8.18.161.135. \| 2017-08-02 10:06:25 HD Request # 2 \| Receiving historical Daily data for NQM16 starting at 2016-06-16 \| 2017-08-02 10:06:25 HD Request # 2 \| Writing historical Daily data to the file NQM16.dly \| 2017-08-02 10:06:25 HD Request # 2 \| Received 3 records from 2016-06-16 00:00:00 to 2016-06-17 00:00:00 (2.0 days) and wrote 2 records for NQM16 \| 2017-08-02 10:06:25 HD Request # 2 \| Daily download COMPLETE for NQM16. Completion time: 3s. Unique request ID: 1 \| 2017-08-02 10:06:25 Removed historical data download ID 1 \| 2017-08-02 10:06:25 HD Request # 5 \| Downloading Historical Daily chart data for NQU17. Starting date: 2017-08-01. Service: scdataallservices \| 2017-08-02 10:06:25 HD Request # 5 \| Using user Barchart Historical data account. \| 2017-08-02 10:06:25 HD Request # 5 \| Requesting historical Daily data for NQU17 starting at 2017-07-31 \| 2017-08-02 10:06:25 SC Data - All Services \| Connected to server. \| 2017-08-02 10:06:25 SC Data - All Services \| Starting socket receive thread. \| 2017-08-02 10:06:25 SC Data - All Services \| Sending Encoding Request to server \| 2017-08-02 10:06:25 Mapping ESU17 to ESU17. Service code: cme \| 2017-08-02 10:06:25 SC Data - All Services \| Starting real-time market data updates for: ESU17. ID: 3 \| 2017-08-02 10:06:25 SC Data - All Services \| Requesting security definition data for: ESU17. ID: 3 \| 2017-08-02 10:06:25 Intraday data recording state for symbol ESU17 is set to download 'Pending'. \| 2017-08-02 10:06:25 Historical Intraday data request for ESU17 is discarded because a matching download is already pending and the new one is not for earlier data. \| 2017-08-02 10:06:25 SC DTC Data \| Starting real-time market data updates for: TICK-NYSE. ID: 4 \| 2017-08-02 10:06:25 SC DTC Data \| Connecting to the server ds4.sierracharts.com. Port 443 \| 2017-08-02 10:06:25 DTC Client (9) \| Creating socket. \| 2017-08-02 10:06:25 DTC Client (9) \| Connecting to IP: 192.81.56.146. \| 2017-08-02 10:06:25 SC DTC Data \| Requesting security definition data for: TICK-NYSE. ID: 4 \| 2017-08-02 10:06:25 Intraday data recording state for symbol TICK-NYSE is set to download 'Pending'. \| 2017-08-02 10:06:25 Historical Intraday data request for TICK-NYSE is discarded because a matching download is already pending and the new one is not for earlier data. \| 2017-08-02 10:06:25 NQM16 [CB] Rev. 8t #2 \| Download is complete for all contract months in chart. Proceeding with data load. \| 2017-08-02 10:06:25 NQM16 [CB] Rev. 8t #2 \| Reloading chart. \| 2017-08-02 10:06:25 HD Request # 4 \| Re-requesting historical data for NQU17 to get the latest data since the download was started while not connected to primary service. \| 2017-08-02 10:06:25 Socket (7) \| Initiating close of socket by core. \| 2017-08-02 10:06:25 Historical data download thread signaled to stop. \| 2017-08-02 10:06:25 Socket (7) \| Shutdown started. Waiting for graceful close. \| 2017-08-02 10:06:25 Socket (7) \| Socket gracefully closed by remote side. \| 2017-08-02 10:06:25 Socket (7) \| Closed. \| 2017-08-02 10:06:25 HD Request # 4 \| Received 18496 records from 2017-08-02 09:41:24 to 2017-08-02 09:56:27 (15.1 minutes) and wrote 18487 records for NQU17 \| 2017-08-02 10:06:25 Delaying start of download for NQU17 \| 2017-08-02 10:06:25 SC DTC Data \| Connected to server. \| 2017-08-02 10:06:25 SC DTC Data \| Starting socket receive thread. \| 2017-08-02 10:06:25 SC DTC Data \| Sending Encoding Request to server \| 2017-08-02 10:06:25 SC Data - All Services \| Setting DTC encoding to Binary VLS \| 2017-08-02 10:06:25 SC Data - All Services \| Sending logon request message. \| 2017-08-02 10:06:25 SC DTC Data \| Setting DTC encoding to Binary VLS \| 2017-08-02 10:06:25 SC DTC Data \| Sending logon request message. \| 2017-08-02 10:06:25 SC Data - All Services \| Received logon response. \| 2017-08-02 10:06:26 SC Data - All Services \| Server Name: SC Realtime Server. \| 2017-08-02 10:06:26 SC Data - All Services \| Server protocol version: 7. Client protocol version: 7 \| 2017-08-02 10:06:26 SC Data - All Services \| Successfully connected. \| 2017-08-02 10:06:26 SC Data - All Services \| Trading is not supported. \| 2017-08-02 10:06:26 SC Data - All Services \| Restarting real-time data updates for symbol: ESU17 -> ESU17 \| 2017-08-02 10:06:26 SC Data - All Services \| Restarting real-time data updates for symbol: NQU17 -> NQU17 \| 2017-08-02 10:06:26 SC Data - All Services \| Restarting real-time data updates for symbol: YMU17 -> YMU17 \| 2017-08-02 10:06:26 SC DTC Data \| Received logon response. \| 2017-08-02 10:06:26 SC DTC Data \| Server Name: SC Realtime Server. \| 2017-08-02 10:06:26 SC DTC Data \| Server protocol version: 7. Client protocol version: 7 \| 2017-08-02 10:06:26 SC DTC Data \| Successfully connected. \| 2017-08-02 10:06:26 SC DTC Data \| Trading is not supported. \| 2017-08-02 10:06:26 SC DTC Data \| Restarting real-time data updates for symbol: TICK-NYSE \| 2017-08-02 10:06:26 NQM16 [CB] Rev. 8t #2 \| Reloading chart. \| 2017-08-02 10:06:26 Symbol Error - ESU17 is unknown, unavailable, or improperly formatted. Exchange not authorized. \| 2017-08-02 10:06:26 SC DTC Data \| Received security definition for symbol TICK-NYSE \| 2017-08-02 10:06:26 SC Data - All Services \| Received security definition for symbol ESU17 \| 2017-08-02 10:06:26 Symbol Error - NQU17 is unknown, unavailable, or improperly formatted. Exchange not authorized. \| 2017-08-02 10:06:26 SC Data - All Services \| Received security definition for symbol NQU17 \| 2017-08-02 10:06:26 Symbol Error - YMU17 is unknown, unavailable, or improperly formatted. Exchange not authorized. \| 2017-08-02 10:06:26 SC Data - All Services \| Received security definition for symbol YMU17 \| 2017-08-02 10:06:26 Mapping NQM16 to NQM16. Service code: cme \| 2017-08-02 10:06:26 SC Data - All Services \| Starting real-time market data updates for: NQM16. ID: 5 \| 2017-08-02 10:06:26 SC Data - All Services \| Requesting security definition data for: NQM16. ID: 5 \| 2017-08-02 10:06:26 Intraday data recording state for symbol NQM16 is set to download 'Pending'. \| 2017-08-02 10:06:26 HD Request # 6 \| Downloading Intraday chart data for NQU17 to the file NQU17.scid. Service: cme \| 2017-08-02 10:06:26 HD Request # 6 \| Download start date-time: 2017-08-02 09:56:27.000 \| 2017-08-02 10:06:26 HD Request # 6 \| Using server: ds7.sierracharts.com port 10149 \| 2017-08-02 10:06:26 Socket (10) \| Creating socket. \| 2017-08-02 10:06:26 Socket (10) \| Connecting to IP: 8.18.161.133. \| 2017-08-02 10:06:26 Symbol Error - NQM16 is unknown, unavailable, or improperly formatted. Exchange not authorized. \| 2017-08-02 10:06:26 SC Data - All Services \| Received security definition for symbol NQM16 \| 2017-08-02 10:06:26 HD Request # 6 \| Setting DTC encoding to Binary VLS \| 2017-08-02 10:06:27 HD Request # 6 \| Sending historical data logon request message. \| 2017-08-02 10:06:27 HD Request # 6 \| Requesting Intraday data. Start date-time: 2017-08-02 09:56:27. Record interval: 0. Symbol: NQU17 \| 2017-08-02 10:06:27 HD Request # 6 \| Decompressing data. \| 2017-08-02 10:06:27 HD Request # 6 \| Receiving Intraday data for NQU17 starting at 2017-08-02 09:56:27 \| 2017-08-02 10:06:27 HD Request # 6 \| Timestamp of first Intraday data file record written: 2017-08-02 09:56:29 \| 2017-08-02 10:06:27 Socket (10) \| Initiating close of socket by core. \| 2017-08-02 10:06:27 Socket (10) \| Shutdown started. Waiting for graceful close. \| 2017-08-02 10:06:27 Socket (10) \| Socket gracefully closed by remote side. \| 2017-08-02 10:06:27 Socket (10) \| Closed. \| 2017-08-02 10:06:27 Historical data download thread signaled to stop. \| 2017-08-02 10:06:27 HD Request # 6 \| Received 23 records from 2017-08-02 09:56:27 to 2017-08-02 09:56:30 (3.0 seconds) and wrote 7 records for NQU17 \| 2017-08-02 10:06:27 HD Request # 6 \| Intraday download COMPLETE for NQU17. Completion time: 1s. Unique request ID: 3 \| 2017-08-02 10:06:27 Removed historical data download ID 3 \| 2017-08-02 10:06:27 Real-time Intraday chart data file updates started for NQU17 \| 2017-08-02 10:06:27 Intraday chart data file opened for NQU17 \| 2017-08-02 10:06:27 HD Request # 7 \| Downloading Intraday chart data for ESU17 to the file ESU17.scid. Service: cme \| 2017-08-02 10:06:27 HD Request # 7 \| Download start date-time: 2017-08-02 09:41:26.000 \| 2017-08-02 10:06:27 HD Request # 7 \| Using server: ds1.sierracharts.com port 10150 \| 2017-08-02 10:06:27 Socket (11) \| Creating socket. \| 2017-08-02 10:06:27 Socket (11) \| Connecting to IP: 8.18.161.135. \| 2017-08-02 10:06:27 HD Request # 7 \| Setting DTC encoding to Binary VLS \| 2017-08-02 10:06:27 HD Request # 7 \| Sending historical data logon request message. \| 2017-08-02 10:06:27 HD Request # 7 \| Requesting Intraday data. Start date-time: 2017-08-02 09:41:26. Record interval: 0. Symbol: ESU17 \| 2017-08-02 10:06:28 HD Request # 7 \| Decompressing data. \| 2017-08-02 10:06:28 HD Request # 7 \| Receiving Intraday data for ESU17 starting at 2017-08-02 09:41:26 \| 2017-08-02 10:06:28 HD Request # 7 \| Timestamp of first Intraday data file record written: 2017-08-02 09:41:27 \| 2017-08-02 10:06:28 HTTPS connection to www.sierrachart.com:443 (4) \| Socket gracefully closed by remote side. \| 2017-08-02 10:06:28 HTTPS connection to www.sierrachart.com:443 (4) \| Initiating close of socket by core. \| 2017-08-02 10:06:28 HTTPS connection to www.sierrachart.com:443 (4) \| Received socket Close event \| 2017-08-02 10:06:28 HTTPS connection to www.sierrachart.com:443 (4) \| Graceful close received or receive error. Shutdown complete. Closing socket now. \| 2017-08-02 10:06:28 HTTPS connection to www.sierrachart.com:443 (4) \| Closed. \| 2017-08-02 10:06:28 Socket (11) \| Initiating close of socket by core. \| 2017-08-02 10:06:29 Socket (11) \| Shutdown started. Waiting for graceful close. \| 2017-08-02 10:06:29 Socket (11) \| Socket gracefully closed by remote side. \| 2017-08-02 10:06:29 Socket (11) \| Closed. \| 2017-08-02 10:06:29 Historical data download thread signaled to stop. \| 2017-08-02 10:06:29 HD Request # 7 \| Received 19191 records from 2017-08-02 09:41:26 to 2017-08-02 09:56:29 (15.1 minutes) and wrote 19189 records for ESU17 \| 2017-08-02 10:06:29 HD Request # 7 \| Intraday download COMPLETE for ESU17. Completion time: 1s. Unique request ID: 4 \| 2017-08-02 10:06:29 Removed historical data download ID 4 \| 2017-08-02 10:06:29 Real-time Intraday chart data file updates started for ESU17 \| 2017-08-02 10:06:29 Intraday chart data file opened for ESU17 \| 2017-08-02 10:06:29 Delaying start of download for TICK-NYSE \| 2017-08-02 10:06:29 Chart: NQU17 [CB] [M] 1 Sec #8 \| Study: Wem's Tape Reader \| This study is secret. To use it contact: http://www.besttraderever.com or wem@besttraderever.com \| 2017-08-02 10:06:29 * HD Request # 5 \| Receiving historical Daily data for NQU17 starting at 2017-08-01 \| 2017-08-02 10:06:29 HD Request # 5 \| Writing historical Daily data to the file NQU17.dly \| 2017-08-02 10:06:29 HD Request # 5 \| Received 3 records from 2017-08-01 00:00:00 to 2017-08-02 00:00:00 (2.0 days) and wrote 2 records for NQU17 \| 2017-08-02 10:06:29 HD Request # 5 \| Daily download COMPLETE for NQU17. Completion time: 4s. Unique request ID: 6 \| 2017-08-02 10:06:29 Removed historical data download ID 6 \| 2017-08-02 10:06:29 NQU17 [CB] [M] Daily #1 \| Reloading chart. \| 2017-08-02 10:06:29 NQU17 [CB] [M] Daily #1 \| Error while getting daily open price with date 2017-03-12 from file. C:\SierraChart\Data\NQM17.dly. Error: Date not found \| 2017-08-02 10:06:29 NQU17 [CB] [M] Daily #1 \| Error while getting daily open price with date 2017-06-11 from file. C:\SierraChart\Data\NQM17.dly. Error: Date not found \| 2017-08-02 10:06:29 Requesting market depth updates for: NQU17 if supported. \| 2017-08-02 10:06:30 SC Data - All Services \| Market Depth data has been rejected for symbol: NQU17. Exchange not authorized. \| 2017-08-02 10:06:30 HD Request # 8 \| Downloading Intraday chart data for TICK-NYSE to the file TICK-NYSE.scid. Service: statscalc \| 2017-08-02 10:06:31 HD Request # 8 \| Download start date-time: 2017-08-02 10:06:16.000 \| 2017-08-02 10:06:31 HD Request # 8 \| Using server: ds4.sierracharts.com port 10149 \| 2017-08-02 10:06:31 Socket (12) \| Creating socket. \| 2017-08-02 10:06:31 Socket (12) \| Connecting to IP: 192.81.56.146. \| 2017-08-02 10:06:31 HD Request # 8 \| Setting DTC encoding to Binary VLS \| 2017-08-02 10:06:31 HD Request # 8 \| Sending historical data logon request message. \| 2017-08-02 10:06:31 HD Request # 8 \| Requesting Intraday data. Start date-time: 2017-08-02 10:06:16. Record interval: 0. Symbol: TICK-NYSE \| 2017-08-02 10:06:31 HD Request # 8 \| Decompressing data. \| 2017-08-02 10:06:31 HD Request # 8 \| Receiving Intraday data for TICK-NYSE starting at 2017-08-02 10:06:16 \| 2017-08-02 10:06:31 HD Request # 8 \| Timestamp of first Intraday data file record written: 2017-08-02 10:06:17 \| 2017-08-02 10:06:31 Socket (12) \| Initiating close of socket by core. \| 2017-08-02 10:06:31 Socket (12) \| Shutdown started. Waiting for graceful close. \| 2017-08-02 10:06:31 Socket (12) \| Socket gracefully closed by remote side. \| 2017-08-02 10:06:31 Socket (12) \| Closed. \| 2017-08-02 10:06:31 Historical data download thread signaled to stop. \| 2017-08-02 10:06:31 HD Request # 8 \| Received 17 records from 2017-08-02 10:06:16 to 2017-08-02 10:06:32 (16.0 seconds) and wrote 16 records for TICK-NYSE \| 2017-08-02 10:06:31 Added 5 Time and Sales records to Intraday data file for TICK-NYSE after download. \| 2017-08-02 10:06:31 HD Request # 8 \| Intraday download COMPLETE for TICK-NYSE. Completion time: 1s. Unique request ID: 5 \| 2017-08-02 10:06:31 Removed historical data download ID 5 \| 2017-08-02 10:06:31 Real-time Intraday chart data file updates started for TICK-NYSE \| 2017-08-02 10:06:31 Intraday chart data file opened for TICK-NYSE \| 2017-08-02 10:06:31 HD Request # 9 \| Downloading Intraday chart data for YMU17 to the file YMU17.scid. Service: cbot \| 2017-08-02 10:06:31 HD Request # 9 \| Download start date-time: 2017-08-02 09:56:27.000 \| 2017-08-02 10:06:31 HD Request # 9 \| Using server: ds7.sierracharts.com port 10150 \| 2017-08-02 10:06:31 Socket (13) \| Creating socket. \| 2017-08-02 10:06:31 Socket (13) \| Connecting to IP: 8.18.161.133. \| 2017-08-02 10:06:31 HD Request # 9 \| Setting DTC encoding to Binary VLS \| 2017-08-02 10:06:32 HD Request # 9 \| Sending historical data logon request message. \| 2017-08-02 10:06:32 HD Request # 9 \| Requesting Intraday data. Start date-time: 2017-08-02 09:56:27. Record interval: 0. Symbol: YMU17 \| 2017-08-02 10:06:32 Opened cached Intraday file: C:\SierraChart\Data\TICK-NYSE.scid \| 2017-08-02 10:06:32 HD Request # 9 \| Decompressing data. \| 2017-08-02 10:06:32 HD Request # 9 \| Receiving Intraday data for YMU17 starting at 2017-08-02 09:56:27 \| 2017-08-02 10:06:32 HD Request # 9 \| Timestamp of first Intraday data file record written: 2017-08-02 09:56:28 \| 2017-08-02 10:06:32 Socket (13) \| Initiating close of socket by core. \| 2017-08-02 10:06:32 Socket (13) \| Shutdown started. Waiting for graceful close. \| 2017-08-02 10:06:32 Socket (13) \| Socket gracefully closed by remote side. \| 2017-08-02 10:06:32 Socket (13) \| Closed. \| 2017-08-02 10:06:32 Historical data download thread signaled to stop. \| 2017-08-02 10:06:32 HD Request # 9 \| Received 33 records from 2017-08-02 09:56:27 to 2017-08-02 09:56:36 (9.0 seconds) and wrote 28 records for YMU17 \| 2017-08-02 10:06:32 HD Request # 9 \| Intraday download COMPLETE for YMU17. Completion time: 0s. Unique request ID: 8 \| 2017-08-02 10:06:32 Removed historical data download ID 8 \| 2017-08-02 10:06:32 Real-time Intraday chart data file updates started for YMU17 \| 2017-08-02 10:06:32 Intraday chart data file opened for YMU17 \| 2017-08-02 10:06:32 HD Request # 10 \| Downloading Intraday chart data for NQM16 to the file NQM16.scid. Service: cme \| 2017-08-02 10:06:32 HD Request # 10 \| Download start date-time: 2016-06-17 08:29:35.000 \| 2017-08-02 10:06:32 HD Request # 10 \| Using server: ds1.sierracharts.com port 10149 \| 2017-08-02 10:06:32 Socket (14) \| Creating socket. \| 2017-08-02 10:06:32 Socket (14) \| Connecting to IP: 8.18.161.135. \| 2017-08-02 10:06:32 HD Request # 10 \| Setting DTC encoding to Binary VLS \| 2017-08-02 10:06:32 HD Request # 10 \| Sending historical data logon request message. \| 2017-08-02 10:06:32 HD Request # 10 \| Requesting Intraday data. Start date-time: 2016-06-17 08:29:35. Record interval: 0. Symbol: NQM16 \| 2017-08-02 10:06:33 HD Request # 10 \| Decompressing data. \| 2017-08-02 10:06:33 HD Request # 10 \| Receiving Intraday data for NQM16 starting at 2016-06-17 08:29:35 \| 2017-08-02 10:06:33 Socket (14) \| Initiating close of socket by core. \| 2017-08-02 10:06:33 Socket (14) \| Shutdown started. Waiting for graceful close. \| 2017-08-02 10:06:33 Historical data download thread signaled to stop. \| 2017-08-02 10:06:33 Socket (14) \| Socket gracefully closed by remote side. \| 2017-08-02 10:06:33 Socket (14) \| Closed. \| 2017-08-02 10:06:33 HD Request # 10 \| Received 1 record from 2016-06-17 08:29:35 to 2016-06-17 08:29:35 (0.0 seconds) and wrote 0 records for NQM16 \| 2017-08-02 10:06:33 HD Request # 10 \| Intraday download COMPLETE for NQM16. Completion time: 1s. Unique request ID: 11 \| 2017-08-02 10:06:33 Removed historical data download ID 11 \| 2017-08-02 10:06:33 Real-time Intraday chart data file updates started for NQM16 \| 2017-08-02 10:06:33 Intraday chart data file opened for NQM16 \| 2017-08-02 10:06:33 HTTP connection to ds01.ddfplus.com:80 (5) \| Socket gracefully closed by remote side. \| 2017-08-02 10:07:33 HTTP connection to ds01.ddfplus.com:80 (5) \| Received socket Close event \| 2017-08-02 10:07:33 HTTP connection to ds01.ddfplus.com:80 (5) \| Initiating close of socket by core. \| 2017-08-02 10:07:33 HTTP connection to ds01.ddfplus.com:80 (5) \| Graceful close received or receive error. Shutdown complete. Closing socket now. \| 2017-08-02 10:07:33 HTTP connection to ds01.ddfplus.com:80 (5) \| Closed. \| 2017-08-02 10:07:33

[2017-08-02 16:11:32] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
You need to connect to your Interactive Brokers account just once this month. Refer to: Sierra Chart Exchange Data Feed: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2017-08-02 20:29:01] #3 [Go To First Post]
User419671 - Posts: 5
Thank you, I did it and now it is OK, real time data works. Martin J Date Time Of Last Edit: 2017-08-02 21:28:32

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