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Date/Time: Thu, 18 Jan 2018 02:21:39 +0000



Trading Technologies Historical Data Not be able to download

Support Request:
[2013-04-03 14:56:32]
xfighter - Posts: 34
Hi Folks,

Today I had an issue with downloading TT Historical Data of contract YM-201306-CBOT. The real-time feed is OK but I could not get the historical data backfilled. Could you check if this is an issue of sierra or TT?

Thanks!
[2013-04-03 15:40:56]
xfighter - Posts: 34
It seems that all contracts from CBOT are missing today's historical intraday data.
[2013-04-03 17:19:37]
Sierra Chart Engineering - Posts: 56242
This is now resolved. Please re-download the data by following the instructions here:
http://www.sierrachart.com/index.php?l=doc/helpdetails7.html#RefreshWithData
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.

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