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Direct MessagesDate/Time: Tue, 07 May 2024 05:09:38 +0000
Connection to data feed
View Count: 859
| [2017-07-19 14:20:26] |
| User781817 - Posts: 7 |
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Hello, could you please help me with the connection to data feed. I stopped to receive tick data. I connected to live IB account several times, restarted Sierra.. but without change. Also disappeared the letter (M) at the heading of the chart.. Thank you in advance for your help. Gabriela Beranova |
Attachment Deleted.  connection.jpg / V - Attached On 2017-07-19 14:19:10 UTC - Size: 32.76 KB - 258 views |
| [2017-07-19 14:32:14] |
| User781817 - Posts: 7 |
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And here is the info from message Log: Software version: 1371 | 2017-07-19 08:20:09 Uses New Spreadsheets | 2017-07-19 08:20:09 Usage end date: 2017-08-19 | 2017-07-19 08:20:09 Enabled for: Advanced Features. | 2017-07-19 08:20:09 Enabled for: Advanced Features 2. | 2017-07-19 08:20:09 Enabled for: Sierra Chart Historical Data Service. | 2017-07-19 08:20:09 Allow Support for Sierra Chart Data Feeds is enabled. | 2017-07-19 08:20:09 Current selected Data/Trading service: Interactive Brokers | 2017-07-19 08:20:09 Chart Update Interval: 500 | 2017-07-19 08:20:09 Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2017-07-19 08:20:09 2017-07-19 15:20:09 Local computer time | 2017-07-19 08:20:09 2017-07-19 13:20:09 Local computer time in UTC | 2017-07-19 08:20:09 2017-07-19 08:20:09 Local computer time in SC Time Zone | 2017-07-19 08:20:09 2017-07-19 13:05:59 Server time in UTC | 2017-07-19 08:20:09 Local computer UTC time and Server UTC time difference: 3 seconds. | 2017-07-19 08:20:09 Program path: C:\SierraChart\ | 2017-07-19 08:20:09 Data Files path: C:\SierraChart\Data\ | 2017-07-19 08:20:09 OS Version Number: 6.2 | 2017-07-19 08:20:09 Locale Information: C | 2017-07-19 08:20:09 Interactive Brokers: Connecting to 127.0.0.1:7496 | 2017-07-19 08:20:16 Starting TWS auto-login thread. | 2017-07-19 08:20:16 TWS auto-login thread ending. | 2017-07-19 08:20:16 Socket (11) | Connected. | 2017-07-19 08:20:16 Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2017-07-19 08:20:16 Interactive Brokers | TWS server version: 76 | 2017-07-19 08:20:19 Interactive Brokers | Connected. Waiting for account information. | 2017-07-19 08:20:19 IB Account information received. | 2017-07-19 08:20:19 Interactive Brokers | Received 1 Trade Accounts from TWS. | 2017-07-19 08:20:19 Interactive Brokers | Connected to Live account. | 2017-07-19 08:20:19 Interactive Brokers | Year-Month last connected to Live account: 2017-07 | 2017-07-19 08:20:19 Interactive Brokers | Connected to data and trading server. | 2017-07-19 08:20:19 Next valid order ID: 368 | 2017-07-19 08:20:19 Message from IB: Market data farm connection is OK:hfarm. IB Error Code: 2104. Request ID: -1. | 2017-07-19 08:20:19 Message from IB: Market data farm connection is OK:jfarm. IB Error Code: 2104. Request ID: -1. | 2017-07-19 08:20:19 Message from IB: Market data farm connection is OK:eufarm. IB Error Code: 2104. Request ID: -1. | 2017-07-19 08:20:19 Message from IB: Market data farm connection is OK:usfuture. IB Error Code: 2104. Request ID: -1. | 2017-07-19 08:20:19 Message from IB: Market data farm connection is OK:usfuture.us. IB Error Code: 2104. Request ID: -1. | 2017-07-19 08:20:19 Message from IB: Market data farm connection is OK:cashfarm. IB Error Code: 2104. Request ID: -1. | 2017-07-19 08:20:19 Message from IB: Market data farm connection is OK:usfarm.us. IB Error Code: 2104. Request ID: -1. | 2017-07-19 08:20:19 Message from IB: Market data farm connection is OK:usfarm. IB Error Code: 2104. Request ID: -1. | 2017-07-19 08:20:19 Message from IB: HMDS data farm connection is OK:ilhmds. IB Error Code: 2106. Request ID: -1. | 2017-07-19 08:20:19 Message from IB: HMDS data farm connection is OK:euhmds. IB Error Code: 2106. Request ID: -1. | 2017-07-19 08:20:19 Message from IB: HMDS data farm connection is OK:fundfarm. IB Error Code: 2106. Request ID: -1. | 2017-07-19 08:20:19 Message from IB: HMDS data farm connection is OK:ushmds. IB Error Code: 2106. Request ID: -1. | 2017-07-19 08:20:19 Next valid order ID: 368 | 2017-07-19 08:20:19 IB Account information received. | 2017-07-19 08:20:19 Interactive Brokers | Received 1 Trade Accounts from TWS. | 2017-07-19 08:20:19 Interactive Brokers | Connected to Live account. | 2017-07-19 08:20:19 Interactive Brokers | Year-Month last connected to Live account: 2017-07 | 2017-07-19 08:20:19 Interactive Brokers | Sending request for contract details for contract ID 244198715 | 2017-07-19 08:20:19 Interactive Brokers | Sending request for contract details for contract ID 261184726 | 2017-07-19 08:20:19 Interactive Brokers | Sending request for contract details for contract ID 172683042 | 2017-07-19 08:20:19 Interactive Brokers | Sending request for contract details for contract ID 211582200 | 2017-07-19 08:20:19 Interactive Brokers | Received contract details for symbol LE-201710-GLOBEX | 2017-07-19 08:20:19 Interactive Brokers | Received contract details for symbol LE-201804-GLOBEX | 2017-07-19 08:20:19 Interactive Brokers | Received contract details for symbol SB-201710-NYBOT | 2017-07-19 08:20:19 Interactive Brokers | Received contract details for symbol SB-201810-NYBOT | 2017-07-19 08:20:19 Interactive Brokers | Starting real-time market data updates for: NQ-201709-GLOBEX. ID: 1 | 2017-07-19 08:20:19 Interactive Brokers | Subscribing to Symbol: NQ, SecurityType: FUT, Expiration: 201709, Exchange: GLOBEX, Currency: , Multiplier: | 2017-07-19 08:20:19 Intraday data recording state for symbol NQ-201709-GLOBEX is set to download 'Pending'. | 2017-07-19 08:20:19 HD Request # 11 | Downloading Intraday chart data for NQ-201709-GLOBEX to the file NQ-201709-GLOBEX.scid. Service: cme | 2017-07-19 08:20:19 HD Request # 11 | Download start Date-Time: 2017-07-19 08:19:57.000 | 2017-07-19 08:20:19 HD Request # 11 | Error downloading historical Intraday data for NQ-201709-GLOBEX. Not downloading Intraday data for symbol NQ-201709-GLOBEX. Less than 10 minutes since last record Date-Time. | 2017-07-19 08:20:19 HD Request # 11 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for NQ-201709-GLOBEX | 2017-07-19 08:20:19 HD Request # 11 | Intraday download COMPLETE for NQ-201709-GLOBEX. Completion time: 0s. Unique request ID: 10 | 2017-07-19 08:20:19 Removed historical data download ID 10 | 2017-07-19 08:20:19 Real-time Intraday chart data file updates started for NQ-201709-GLOBEX | 2017-07-19 08:20:19 Opened cached Intraday file: C:\SierraChart\Data\NQ-201709-GLOBEX.scid | 2017-07-19 08:20:19 Intraday chart data file opened for NQ-201709-GLOBEX | 2017-07-19 08:20:19 Interactive Brokers | Using primary service for historical data for NQ-201709-GLOBEX | 2017-07-19 08:20:19 Intraday data recording state for symbol NQ-201709-GLOBEX is set to download 'Pending'. | 2017-07-19 08:20:19 HD Request # 12 | Downloading Intraday chart data for NQ-201709-GLOBEX to the file NQ-201709-GLOBEX.scid. Service: ib | 2017-07-19 08:20:19 HD Request # 12 | Download start Date-Time: 2017-07-19 08:19:57.000 | 2017-07-19 08:20:19 HD Request # 12 | Requesting a total of 0 days and 4822 seconds. | 2017-07-19 08:20:19 HD Request # 12 | IB Backfill - Seconds requested: 4822. Seconds Remaining: 0. | 2017-07-19 08:20:19 HD Request # 12 | Requesting 4822 Seconds of data at 30 secs with ending Date-Time at 2017-07-19 09:30:19 for NQ-201709-GLOBEX | 2017-07-19 08:20:19 Interactive Brokers | Starting real-time market data updates for: ES-201709-GLOBEX. ID: 3 | 2017-07-19 08:20:19 Interactive Brokers | Subscribing to Symbol: ES, SecurityType: FUT, Expiration: 201709, Exchange: GLOBEX, Currency: , Multiplier: | 2017-07-19 08:20:19 Intraday data recording state for symbol ES-201709-GLOBEX is set to download 'Pending'. | 2017-07-19 08:20:19 HD Request # 13 | Downloading Intraday chart data for ES-201709-GLOBEX to the file ES-201709-GLOBEX.scid. Service: cme | 2017-07-19 08:20:19 HD Request # 13 | Download start Date-Time: 2017-07-19 08:19:58.000 | 2017-07-19 08:20:19 HD Request # 13 | Error downloading historical Intraday data for ES-201709-GLOBEX. Not downloading Intraday data for symbol ES-201709-GLOBEX. Less than 10 minutes since last record Date-Time. | 2017-07-19 08:20:19 HD Request # 13 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for ES-201709-GLOBEX | 2017-07-19 08:20:19 HD Request # 13 | Intraday download COMPLETE for ES-201709-GLOBEX. Completion time: 0s. Unique request ID: 12 | 2017-07-19 08:20:19 Removed historical data download ID 12 | 2017-07-19 08:20:19 Real-time Intraday chart data file updates started for ES-201709-GLOBEX | 2017-07-19 08:20:19 Opened cached Intraday file: C:\SierraChart\Data\ES-201709-GLOBEX.scid | 2017-07-19 08:20:19 Intraday chart data file opened for ES-201709-GLOBEX | 2017-07-19 08:20:19 Interactive Brokers | Using primary service for historical data for ES-201709-GLOBEX | 2017-07-19 08:20:19 Intraday data recording state for symbol ES-201709-GLOBEX is set to download 'Pending'. | 2017-07-19 08:20:19 Interactive Brokers | Starting real-time market data updates for: YM-201709-ECBOT. ID: 4 | 2017-07-19 08:20:19 Interactive Brokers | Subscribing to Symbol: YM, SecurityType: FUT, Expiration: 201709, Exchange: ECBOT, Currency: , Multiplier: | 2017-07-19 08:20:19 Intraday data recording state for symbol YM-201709-ECBOT is set to download 'Pending'. | 2017-07-19 08:20:19 HD Request # 14 | Downloading Intraday chart data for YM-201709-ECBOT to the file YM-201709-ECBOT.scid. Service: cbot | 2017-07-19 08:20:19 HD Request # 14 | Download start Date-Time: 2017-07-19 08:19:50.000 | 2017-07-19 08:20:19 HD Request # 14 | Error downloading historical Intraday data for YM-201709-ECBOT. Not downloading Intraday data for symbol YM-201709-ECBOT. Less than 10 minutes since last record Date-Time. | 2017-07-19 08:20:19 HD Request # 14 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for YM-201709-ECBOT | 2017-07-19 08:20:19 HD Request # 14 | Intraday download COMPLETE for YM-201709-ECBOT. Completion time: 0s. Unique request ID: 14 | 2017-07-19 08:20:19 Removed historical data download ID 14 | 2017-07-19 08:20:19 Real-time Intraday chart data file updates started for YM-201709-ECBOT | 2017-07-19 08:20:19 Opened cached Intraday file: C:\SierraChart\Data\YM-201709-ECBOT.scid | 2017-07-19 08:20:19 Intraday chart data file opened for YM-201709-ECBOT | 2017-07-19 08:20:19 Interactive Brokers | Using primary service for historical data for YM-201709-ECBOT | 2017-07-19 08:20:19 Intraday data recording state for symbol YM-201709-ECBOT is set to download 'Pending'. | 2017-07-19 08:20:19 SC DTC Data | Starting real-time market data updates for: TICK-NYSE. ID: 5 | 2017-07-19 08:20:19 SC DTC Data | Connecting to the server ds4.sierracharts.com. Port 10048 | 2017-07-19 08:20:19 Intraday data recording state for symbol TICK-NYSE is set to download 'Pending'. | 2017-07-19 08:20:19 Socket (0) | Resolved address ds4.sierracharts.com to IP 192.81.56.146 | 2017-07-19 08:20:19 HD Request # 15 | Downloading Intraday chart data for TICK-NYSE to the file TICK-NYSE.scid. Service: statscalc | 2017-07-19 08:20:19 HD Request # 15 | Download start Date-Time: 2017-07-19 08:20:00.000 | 2017-07-19 08:20:19 HD Request # 15 | Using server: ds3.sierracharts.com port 10149 | 2017-07-19 08:20:19 Socket (0) | Resolved address ds3.sierracharts.com to IP 65.182.172.42 | 2017-07-19 08:20:19 HD Request # 12 | Processing historical data message from TWS | 2017-07-19 08:20:20 HD Request # 12 | Receiving Intraday data for NQ-201709-GLOBEX starting at 2017-07-19 08:10:00 | 2017-07-19 08:20:20 HD Request # 12 | Timestamp of first Intraday data file record written: 2017-07-19 08:20:00 | 2017-07-19 08:20:20 HD Request # 12 | Received 22 records and wrote 1 records from 2017-07-19 08:09:30 to 2017-07-19 08:20:00. | 2017-07-19 08:20:20 HD Request # 12 | Received 22 records from 2017-07-19 08:10:00 to 2017-07-19 08:20:00 (10.0 minutes) and wrote 1 record for NQ-201709-GLOBEX | 2017-07-19 08:20:20 Socket (13) | Connected. | 2017-07-19 08:20:20 HD Request # 15 | Sending historical data logon request message. | 2017-07-19 08:20:20 HD Request # 12 | Intraday download COMPLETE for NQ-201709-GLOBEX. Completion time: 1s. Unique request ID: 11 | 2017-07-19 08:20:20 Removed historical data download ID 11 | 2017-07-19 08:20:20 Real-time Intraday chart data file updates started for NQ-201709-GLOBEX | 2017-07-19 08:20:20 Opened cached Intraday file: C:\SierraChart\Data\NQ-201709-GLOBEX.scid | 2017-07-19 08:20:20 Intraday chart data file opened for NQ-201709-GLOBEX | 2017-07-19 08:20:20 Socket (12) | Connected. | 2017-07-19 08:20:20 SC DTC Data | Connected to server. | 2017-07-19 08:20:20 SC DTC Data | Sending Encoding Request to server | 2017-07-19 08:20:20 HD Request # 16 | Downloading Intraday chart data for ES-201709-GLOBEX to the file ES-201709-GLOBEX.scid. Service: ib | 2017-07-19 08:20:20 HD Request # 16 | Download start Date-Time: 2017-07-19 08:19:58.000 | 2017-07-19 08:20:20 HD Request # 16 | Requesting a total of 0 days and 4822 seconds. | 2017-07-19 08:20:20 HD Request # 16 | IB Backfill - Seconds requested: 4822. Seconds Remaining: 0. | 2017-07-19 08:20:20 HD Request # 16 | Requesting 4822 Seconds of data at 30 secs with ending Date-Time at 2017-07-19 09:30:20 for ES-201709-GLOBEX | 2017-07-19 08:20:20 SC DTC Data | Setting DTC Encoding to Binary VLS | 2017-07-19 08:20:20 SC DTC Data | Sending logon request message. | 2017-07-19 08:20:20 HD Request # 15 | Requesting Intraday data. Start Date-Time: 2017-07-19 08:20:00. Record interval: 0. Symbol: TICK-NYSE | 2017-07-19 08:20:20 SC DTC Data | Received logon response. | 2017-07-19 08:20:20 SC DTC Data | Server Name: SC Realtime Server. | 2017-07-19 08:20:20 SC DTC Data | Server protocol version: 7. Client protocol version: 7 | 2017-07-19 08:20:20 HD Request # 15 | Decompressing data. | 2017-07-19 08:20:20 HD Request # 15 | Receiving Intraday data for TICK-NYSE starting at 2017-07-19 08:20:00 | 2017-07-19 08:20:20 SC DTC Data | Successfully connected. | 2017-07-19 08:20:20 HD Request # 15 | Timestamp of first Intraday data file record written: 2017-07-19 08:20:01 | 2017-07-19 08:20:20 Socket (13) | Shutdown and closed. | 2017-07-19 08:20:20 The network socket for historical data has been closed. | 2017-07-19 08:20:20 SC DTC Data | Restarting real-time data updates for symbol: TICK-NYSE | 2017-07-19 08:20:20 HD Request # 16 | Processing historical data message from TWS | 2017-07-19 08:20:20 HD Request # 16 | Receiving Intraday data for ES-201709-GLOBEX starting at 2017-07-19 08:10:00 | 2017-07-19 08:20:20 HD Request # 16 | Timestamp of first Intraday data file record written: 2017-07-19 08:20:00 | 2017-07-19 08:20:20 HD Request # 16 | Received 22 records and wrote 1 records from 2017-07-19 08:09:30 to 2017-07-19 08:20:00. | 2017-07-19 08:20:20 HD Request # 16 | Received 22 records from 2017-07-19 08:10:00 to 2017-07-19 08:20:00 (10.0 minutes) and wrote 1 record for ES-201709-GLOBEX | 2017-07-19 08:20:20 HD Request # 16 | Intraday download COMPLETE for ES-201709-GLOBEX. Completion time: 0s. Unique request ID: 13 | 2017-07-19 08:20:20 Removed historical data download ID 13 | 2017-07-19 08:20:20 Real-time Intraday chart data file updates started for ES-201709-GLOBEX | 2017-07-19 08:20:20 Opened cached Intraday file: C:\SierraChart\Data\ES-201709-GLOBEX.scid | 2017-07-19 08:20:20 Intraday chart data file opened for ES-201709-GLOBEX | 2017-07-19 08:20:20 HD Request # 15 | Received 18 records from 2017-07-19 08:20:00 to 2017-07-19 08:20:21 (21.0 seconds) and wrote 17 records for TICK-NYSE | 2017-07-19 08:20:20 HD Request # 15 | Intraday download COMPLETE for TICK-NYSE. Completion time: 1s. Unique request ID: 16 | 2017-07-19 08:20:20 Removed historical data download ID 16 | 2017-07-19 08:20:20 Real-time Intraday chart data file updates started for TICK-NYSE | 2017-07-19 08:20:20 Opened cached Intraday file: C:\SierraChart\Data\TICK-NYSE.scid | 2017-07-19 08:20:20 Intraday chart data file opened for TICK-NYSE | 2017-07-19 08:20:20 HD Request # 17 | Downloading Intraday chart data for YM-201709-ECBOT to the file YM-201709-ECBOT.scid. Service: ib | 2017-07-19 08:20:20 HD Request # 17 | Download start Date-Time: 2017-07-19 08:19:50.000 | 2017-07-19 08:20:20 HD Request # 17 | Requesting a total of 0 days and 4830 seconds. | 2017-07-19 08:20:20 HD Request # 17 | IB Backfill - Seconds requested: 4830. Seconds Remaining: 0. | 2017-07-19 08:20:20 HD Request # 17 | Requesting 4830 Seconds of data at 30 secs with ending Date-Time at 2017-07-19 09:30:20 for YM-201709-ECBOT | 2017-07-19 08:20:20 HD Request # 17 | Processing historical data message from TWS | 2017-07-19 08:20:20 HD Request # 17 | Receiving Intraday data for YM-201709-ECBOT starting at 2017-07-19 08:10:00 | 2017-07-19 08:20:20 HD Request # 17 | Timestamp of first Intraday data file record written: 2017-07-19 08:20:00 | 2017-07-19 08:20:20 HD Request # 17 | Received 22 records and wrote 1 records from 2017-07-19 08:09:30 to 2017-07-19 08:20:00. | 2017-07-19 08:20:20 HD Request # 17 | Received 22 records from 2017-07-19 08:10:00 to 2017-07-19 08:20:00 (10.0 minutes) and wrote 1 record for YM-201709-ECBOT | 2017-07-19 08:20:20 HD Request # 17 | Intraday download COMPLETE for YM-201709-ECBOT. Completion time: 0s. Unique request ID: 15 | 2017-07-19 08:20:20 Removed historical data download ID 15 | 2017-07-19 08:20:20 Real-time Intraday chart data file updates started for YM-201709-ECBOT | 2017-07-19 08:20:20 Opened cached Intraday file: C:\SierraChart\Data\YM-201709-ECBOT.scid | 2017-07-19 08:20:20 Intraday chart data file opened for YM-201709-ECBOT | 2017-07-19 08:20:20 Interactive Brokers | Requesting historical order fills for account U108*. | 2017-07-19 08:20:24 Message from IB: API client has been unsubscribed from account data. IB Error Code: 2100. Request ID: -1. | 2017-07-19 08:20:24 Interactive Brokers | Received Open orders end message. | 2017-07-19 08:20:24 Requesting market depth updates for: NQ-201709-GLOBEX if supported. | 2017-07-19 08:20:24 Interactive Brokers | All contract details received for symbols used for trading. Re-requesting trading data. | 2017-07-19 08:20:24 Interactive Brokers | Requesting historical order fills for account U108*. | 2017-07-19 08:20:24 Message from IB: API client has been unsubscribed from account data. IB Error Code: 2100. Request ID: -1. | 2017-07-19 08:20:24 Interactive Brokers | Received Open orders end message. | 2017-07-19 08:20:24 |
| [2017-07-19 15:08:56] |
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There are two things that you must do. The first thing is to update Sierra Chart following these instructions here: Software Download: Fast Update You need to do this. And the Sierra Chart Exchange Data Feed on your account was canceled at the beginning of June due to an insufficient balance. You need to reactivate it here and the exchanges that you want: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeDataFeedFeatures Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-07-19 15:09:45
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