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Date/Time: Wed, 08 May 2024 00:50:20 +0000



Price ladder problem

View Count: 1125

[2017-07-18 10:38:38]
User133946 - Posts: 4
the market price ladder on right side of my chart doesnt show current price. Candles on chart move, but no current price shows on the ladder.
[2017-07-18 11:27:22]
Sierra Chart Engineering - Posts: 104368
So that we understand this better, provide an image of the chart or Trade DOM, by following these instructions:
https://www.sierrachart.com/index.php?page=doc/PostingInformation.php#Image

Select Window >> Current Quote Window. Is the Last Price within the range of prices on the right side scale?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-07-18 11:36:19]
User133946 - Posts: 4
Yes.......i can see the candles moving up or down, and i have the prices on the ladder, but cannot see the current price movement on the ladder
[2017-07-18 11:43:31]
Sierra Chart Engineering - Posts: 104368
So that we understand this better, provide an image of the chart or Trade DOM, by following these instructions:
https://www.sierrachart.com/index.php?page=doc/PostingInformation.php#Image

Select Window >> Current Quote Window. What is the Last Price displayed?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-07-18 12:07:05]
User133946 - Posts: 4
i dont know.......cant see any price movement on the ladder. there must be a setting that i cant find........all of my charts are having this issue.
[2017-07-18 13:08:25]
Sierra Chart Engineering - Posts: 104368
Could we call you and look at this with remote assistance?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-07-18 13:17:22]
User133946 - Posts: 4
Please........phone
Date Time Of Last Edit: 2017-07-18 13:20:26
[2017-07-18 13:42:25]
Sierra Chart Engineering - Posts: 104368
User called. There is a Mentors 2 Markets study that just has a name "Custom DLL Study", which for reasons not known is hiding the last trade price box. We need to contact them about this to gain a better understanding.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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