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not able to connect to broker

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[2017-07-17 22:34:29] #1 [Go To First Post]
User43531 - Posts: 5
Reading Internal Order ID file. \| 2017-07-17 16:45:10 Reading Trade Orders file. \| 2017-07-17 16:45:10 Reading Trade Positions file. \| 2017-07-17 16:45:10 Listening on UDP port 22903. \| 2017-07-17 16:45:10 Software version: 1580 \| 2017-07-17 16:45:10 Uses New Spreadsheets \| 2017-07-17 16:45:10 Usage end date: 2017-09-05 \| 2017-07-17 16:45:10 Enabled for: Advanced Features. \| 2017-07-17 16:45:10 Enabled for: Advanced Features 2. \| 2017-07-17 16:45:10 Enabled for: Sierra Chart Historical Data Service. \| 2017-07-17 16:45:10 Allow Support for Sierra Chart Data Feeds is enabled. \| 2017-07-17 16:45:10 Current selected Data/Trading service: GAIN Capital/OEC \| 2017-07-17 16:45:10 Chart Update Interval: 500 \| 2017-07-17 16:45:10 Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) \| 2017-07-17 16:45:10 2017-07-17 16:45:12 Local computer time \| 2017-07-17 16:45:10 2017-07-17 21:45:12 Local computer time in UTC \| 2017-07-17 16:45:10 2017-07-17 16:45:12 Local computer time in SC Time Zone \| 2017-07-17 16:45:10 2017-07-17 21:45:10 Server time in UTC \| 2017-07-17 16:45:10 Local computer UTC time and Server UTC time difference: 2 seconds. \| 2017-07-17 16:45:10 Program path: C:\SierraChart\ \| 2017-07-17 16:45:10 Data Files path: C:\SierraChart\Data\ \| 2017-07-17 16:45:10 OS Version Number: 10.0 \| 2017-07-17 16:45:10 Locale Setting: C \| 2017-07-17 16:45:10 Checking for new symbol settings for service code oec \| 2017-07-17 16:45:10 HTTPS connection to www.sierrachart.com:443 (3) \| Creating socket. Using TLS 1.2. \| 2017-07-17 16:45:10 HTTPS connection to www.sierrachart.com:443 (3) \| Connecting to IP: 204.15.192.108. \| 2017-07-17 16:45:10 Symbol settings are up-to-date for oec \| 2017-07-17 16:45:10 GAIN Capital/OEC \| Connecting to trading server api.gainfutures.com. Port: 9400. \| 2017-07-17 17:30:04 GAIN Capital FIX Trading socket (84) \| Creating socket. Using TLS 1.2. \| 2017-07-17 17:30:04 GAIN Capital FIX Trading socket (84) \| Connecting to IP: 64.94.37.236. \| 2017-07-17 17:30:04 GAIN Capital FIX Trading: Sending the Logon message. \| 2017-07-17 17:30:05 GAIN Capital FIX Trading socket (84) \| Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. \| 2017-07-17 17:30:05 * GAIN Capital FIX Trading socket (84) \| Socket receive error. Windows error code 10054: An existing connection was forcibly closed by the remote host. \| 2017-07-17 17:30:05 GAIN Capital FIX Trading socket (84) \| Received socket Close event \| 2017-07-17 17:30:05 GAIN Capital FIX Trading socket (84) \| Initiating close of socket by core. \| 2017-07-17 17:30:05 GAIN Capital FIX Trading: Socket connection was closed without any logout messages sent or received. \| 2017-07-17 17:30:05 GAIN Capital FIX Trading socket (84) \| Graceful close received or receive error. Shutdown complete. Closing socket now. \| 2017-07-17 17:30:05 GAIN Capital FIX Trading socket (84) \| Closed. \| 2017-07-17 17:30:05 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2017-07-17 17:30:05 Select 'File >> Disconnect' to prevent further connection attempts. \| 2017-07-17 17:30:05 GAIN Capital/OEC \| Disconnected from the trading server. \| 2017-07-17 17:30:05 GAIN Capital/OEC \| Disconnected. \| 2017-07-17 17:30:05 Will reconnect to the server in 2.0 minutes. Select 'File >> Disconnect' to prevent further connection attempts. \| 2017-07-17 17:30:05 GAIN Capital/OEC \| Connecting to trading server api.gainfutures.com. Port: 9400. \| 2017-07-17 17:32:05 GAIN Capital FIX Trading socket (86) \| Creating socket. Using TLS 1.2. \| 2017-07-17 17:32:05 GAIN Capital FIX Trading socket (86) \| Connecting to IP: 64.94.37.236. \| 2017-07-17 17:32:05 GAIN Capital FIX Trading: Sending the Logon message. \| 2017-07-17 17:32:05 GAIN Capital FIX Trading socket (86) \| Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. \| 2017-07-17 17:32:05 * GAIN Capital FIX Trading socket (86) \| Socket receive error. Windows error code 10054: An existing connection was forcibly closed by the remote host. \| 2017-07-17 17:32:05 GAIN Capital FIX Trading socket (86) \| Received socket Close event \| 2017-07-17 17:32:05 GAIN Capital FIX Trading socket (86) \| Initiating close of socket by core. \| 2017-07-17 17:32:05 GAIN Capital FIX Trading: Socket connection was closed without any logout messages sent or received. \| 2017-07-17 17:32:05 GAIN Capital FIX Trading socket (86) \| Graceful close received or receive error. Shutdown complete. Closing socket now. \| 2017-07-17 17:32:05 GAIN Capital FIX Trading socket (86) \| Closed. \| 2017-07-17 17:32:05 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2017-07-17 17:32:05 Select 'File >> Disconnect' to prevent further connection attempts. \| 2017-07-17 17:32:05 GAIN Capital/OEC \| Disconnected from the trading server. \| 2017-07-17 17:32:05 GAIN Capital/OEC \| Disconnected. \| 2017-07-17 17:32:05 Will reconnect to the server in 2.0 minutes. Select 'File >> Disconnect' to prevent further connection attempts. \| 2017-07-17 17:32:05 Date Time Of Last Edit: 2017-07-17 22:52:56

[2017-07-18 00:40:20] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
These are the relevant messages: GAIN Capital FIX Trading: Sending the Logon message. \| 2017-07-17 17:32:05 GAIN Capital FIX Trading socket (86) \| Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. \| 2017-07-17 17:32:05 * Refer to this section here for this: https://www.sierrachart.com/index.php?page=doc/GAINCapitalOECTrader.php#ConnectionProblem Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

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