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Date/Time: Tue, 07 May 2024 13:48:28 +0000



Order cancellation is delayed on TD Ameritrade.

View Count: 933

[2017-07-17 20:25:56]
Lawrence B - Posts: 11
While an order is cancelled immediately with TD Ameritrade the Sierra Chartbook only acknowledges it as pending and takes minutes to finally leave the screen as cancelled. I have tried this with other computers with the same result for TD Ameritrade as my data server.
[2017-07-18 00:42:46]
Sierra Chart Engineering - Posts: 104368
Do you have more than one TD Ameritrade account number associated with your TD Ameritrade Username? You can see the different accounts if there is more than one through the Trade Window.

Refer to:
Basic Trading and the Trade Window: Main/C >> Trade Account (Selecting Trade Account for Chart / Trade DOM)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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