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Date/Time: Sat, 27 Apr 2024 02:04:21 +0000

How to Post a Message for Support

lmax

View Count: 903

[2017-07-12 18:53:27] #1 [Go To First Post]
User882442 - Posts: 17
hello, i have login and pssword to lmax account. how can i login to sierra using this?

[2017-07-12 19:09:53] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Refer to: LMAX Trading Service: Setup Instructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2017-07-12 19:33:59] #3 [Go To First Post]
User882442 - Posts: 17
i saw this. but is not working

[2017-07-13 05:40:25] #4 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
1. Did you contact us with your LMAX account number so we can contact LMAX to assign it to our order routing connection? 2. Also, your Sierra Chart account through AMP does not support a connection to LMAX. You will need a direct account: Direct Sierra Chart Account Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2017-07-13 10:57:29] #5 [Go To First Post]
User730192 - Posts: 6
ok. i download your version. i logged to sierra but i cannot login to lmax data. what must i choose here to connection?


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[2017-07-13 15:12:49] #6 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Start an Account Support Ticket: https://www.sierrachart.com/usercp.php?page=SupportTickets Give us your LMAX account number and we will contact LMAX about this. Once again here are the instructions: LMAX Trading Service: Setup Instructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2017-07-18 13:54:54] #7 [Go To First Post]
User882442 - Posts: 17
Account ID: (removed) i was open demo account with you. but i cannot login to sierra. please, help solve this problem. i need sierra for lmax Date Time Of Last Edit: 2017-07-18 20:52:22

[2017-07-18 17:43:43] #8 [Go To First Post]
Sierra Chart - Max - Posts: 5597
User882442: Please start an Account Support Ticket here: https://www.sierrachart.com/usercp.php?page=SupportTickets Login to the website with the new Sierra Chart trial account that you have created. In the Ticket provide us your full name and your LMAX account number. Sierra Chart Support

[2017-07-21 05:06:06] #10 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We have contacted LMAX about this account. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2017-07-21 06:06:47] #11 [Go To First Post]
Sierra Chart - Max - Posts: 5597
Hello, Your LMAX trading account has now been assigned to your Sierra Chart account. The particular account number assigned to your Sierra Chart account can be viewed on this page: https://www.sierrachart.com/UserControlPanel.php If this account number is one that you provided us, verify it is correct. Update Sierra Chart to the current version following the instructions here: https://www.sierrachart.com/index.php?page=doc/download.php#FastUpdate Set "Global Settings >> Data/Trade Service Settings >> Service" to "LMAX Demo Trading - DTC". Connect to the server with "File >> Connect to Data Feed". Depending upon when you receive this message it may take up to two minutes for our server to receive the updated authorizations for you to be able to connect. Sierra Chart Support

[2017-07-21 08:11:55] #12 [Go To First Post]
User730192 - Posts: 6
ok. it is working now. is possible to manage a few account via sierra as account manager?

[2017-07-21 13:20:23] #13 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Yes. You can have added as many LMAX accounts as you require to your Sierra Chart account. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-07-21 15:49:23

[2017-07-21 13:44:15] #14 [Go To First Post]
User730192 - Posts: 6
Not exactly what I meant. Probably the least question I asked. Was it possible to manage multiple accounts at the same time from the sierra? Something in the shape of a multiaccount manager, where I connect multiple accounts and one account can manage them. By management I mean here ordering, transaction history preview, etc

[2017-07-21 15:17:07] #15 [Go To First Post]
User730192 - Posts: 6
is possible to change view study count down timer? at the moment view hours, minutes and second. i need all time in second. look at attachements. for example 2 minutes is 120 s so i need view 120 s not 2:00


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[2017-07-21 17:15:32] #16 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Was it possible to manage multiple accounts at the same time from the sierra? Something in the shape of a multiaccount manager, where I connect multiple accounts and one account can manage them. By management I mean here ordering, transaction history preview, etc OK we understand now. We expect this functionality to become available hopefully in the first quarter of next year. is possible to change view study count down timer? at the moment view hours, minutes and second. i need all time in second. look at attachements. for example 2 minutes is 120 s so i need view 120 s not 2:00 This will be supported in the next release with a new study Input with the Countdown Timer study. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-07-21 17:15:52

To post a message in this thread, you need to log in with your Sierra Chart account: