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Direct MessagesDate/Time: Thu, 02 May 2024 19:11:28 +0000
Trial user: chart not updating in real time
View Count: 791
| [2017-07-11 15:16:30] |
| User583039 - Posts: 7 |
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I am on my first day of a Sierra Charts trial. I bought the $5 data for the data trial too. My chart is not updating in real time. I am connected, but I can't get the chart to update in real time. I can only get it to update if I disconnect and reconnect. http://www.sierrachart.com/image.php?Image=1499790184413.png
Date Time Of Last Edit: 2017-07-11 16:24:48
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| [2017-07-11 17:11:04] |
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You did pay the 5 USD, but you did not activate the data feed here after you did that: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeDataFeedFeatures You need to do that and activate any exchanges you want real-time data for. However, before doing that, make sure you understand CME policies: Is Historical and Real-time Futures Data Included? Do not activate the lower-cost CME exchange fees unless you have a supported trading account and Sierra Chart is connected to it. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-07-11 17:11:28
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| [2017-07-13 01:29:19] |
| User881916 - Posts: 7 |
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I'm in the same boat. I have enabled Real-Time Data Connections and the higher priced Exchange Fees. Do I need a linked brokerage account to get my charts to update? If so, why the higher and lower pricings? Just to get Depth? Thank you.
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| [2017-07-13 03:14:52] |
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You have enabled the "Full CME Group (CME, CBOT, COMEX, NYMEX) with Market Depth for nonprofessional Trading accounts", which is one of the Lower Cost Exchange options and requires an active trading account. If you do not have an active trading account, you would need to enable the "Higher Cost" CME exchange options which are 94.5 USD per month per Exchange. For more information, refer to the Sierra Chart Exchange Data Feed Trial section here: Is Historical and Real-time Futures Data Included?: Denali Exchange Data Feed Related Sierra Chart Support Date Time Of Last Edit: 2017-07-13 03:15:44
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| [2017-07-13 03:57:39] |
| User881916 - Posts: 7 |
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Thank you for the info. I have a trading account at Tradestation. It looks like I can get $21 CBOT activation for real-time YM quotes which is what I need. I thought they merged with the CME. |
| [2017-07-13 05:47:50] |
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Yes, you can get the CBOT mini exchange for 21 USD per month. There will be no cost until next month.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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