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Date/Time: Fri, 03 May 2024 16:53:49 +0000



DTC - Sub Instance | Connection error: Connection to self not allowed.

View Count: 528

[2017-07-09 23:01:13]
user8888 - Posts: 159
I'm now getting this message. It was working fine until few hours ago. The only thing I did was upgrade SC to 1580 and downgrade it back to 1575, the same release I was using previously. Now I can't start the 2nd instance.

Thanks for your help.
[2017-07-10 00:01:42]
Sierra Chart Engineering - Posts: 104368
Provide a copy of the Message Log by following these instructions:
Support Board Posting Information: How to Post Your Message Log (Required In Some Cases)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-07-10 00:13:18]
user8888 - Posts: 159
ok,
I attached as well the log of the 2nd instance because there is an additional error there
Private File
Private File
[2017-07-10 00:39:16]
Sierra Chart Engineering - Posts: 104368
Restart both instances of Sierra Chart. This is now resolved.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-07-10 00:41:44]
user8888 - Posts: 159
Great. Indeed it is. Thanks much
[2017-07-10 04:24:30]
Sierra Chart Engineering - Posts: 104368
The next release has a change which will prevent this kind of issue from happening again.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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