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Date/Time: Mon, 13 May 2024 12:23:54 +0000



Gap in data

View Count: 535

[2017-07-06 14:40:13]
Adam - Posts: 141
i have a gap in data for Crude F.CLEQ17 from 22:00 to 23:33 EST time.
i have checked CQG mobile and its fine. i have tried a new instance and its fine.
its jsut missing on my primary instance and its 2 sub instances.
imageScreenClip.png / V - Attached On 2017-07-06 14:38:58 UTC - Size: 36.85 KB - 197 views
[2017-07-06 14:41:02]
Adam - Posts: 141
I have deleted all data from the data folders and right clicked delete and download and its not fixed it
[2017-07-06 15:27:49]
Sierra Chart Engineering - Posts: 104368
The missing data has been restored.

Follow the instructions here to download the missing data:
Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart

We do apologize for this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-07-06 15:28:19

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