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Date/Time: Thu, 02 May 2024 05:41:47 +0000



Unable to get live IB ASX data into Sierra Charts

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[2017-07-05 00:25:36]
User15952 - Posts: 132
I subscribe to IB for live ASX data. I can see the live data in IB traders workstation. When I try and open a 5 minute chart I am getting an error message "Symbol is unknown....."

Below is from the log file

NAB.AX Daily #1 | Reloading chart. | 2017-07-05 10:20:49
NAB.AX 5 Min #1 | Reloading chart. | 2017-07-05 10:20:56
NAB.AX 5 Min #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\NAB.AX.scid | 2017-07-05 10:20:56
Interactive Brokers | Using primary service for historical data for NAB.AX | 2017-07-05 10:20:56
Intraday data recording state for symbol NAB.AX is set to download 'Pending'. | 2017-07-05 10:20:56
HD Request # 3 | Downloading Intraday chart data for NAB.AX to the file NAB.AX.scid. Service: ib | 2017-07-05 10:20:56
Compressing file: C:\SierraChart\Data\NAB.AX.scid. This may take a while. | 2017-07-05 10:20:56
HD Request # 3 | Download start date-time: 2016-12-31 11:20:56.000 | 2017-07-05 10:20:56
HD Request # 3 | Requesting a total of 21 days and 0 seconds. | 2017-07-05 10:20:56
HD Request # 3 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 1728000. | 2017-07-05 10:20:56
HD Request # 3 | Requesting 1 Day of data at 30 secs with ending date-time at 2017-06-15 11:30:56 for NAB.AX. PriceType: TRADES | 2017-07-05 10:20:56
HD Request # 3 | Message from IB: No security definition has been found for the request. IB Error Code: 200. Request ID: 2. | 2017-07-05 10:20:56
HD Request # 3 | Error downloading historical Intraday data for NAB.AX. The symbol is unknown to the server. | 2017-07-05 10:20:56
HD Request # 3 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for NAB.AX | 2017-07-05 10:20:56
HD Request # 3 | Intraday download COMPLETE for NAB.AX. Completion time: 0s. Unique request ID: 2 | 2017-07-05 10:20:56
Removed historical data download ID 2 | 2017-07-05 10:20:56
Real-time Intraday chart data file updates started for NAB.AX | 2017-07-05 10:20:56
Intraday chart data file opened for NAB.AX | 2017-07-05 10:20:56
[2017-07-05 00:31:08]
User15952 - Posts: 132
Settings attached
imageIB.PNG / V - Attached On 2017-07-05 00:29:56 UTC - Size: 43.42 KB - 282 views
imageSierra.PNG / V - Attached On 2017-07-05 00:30:10 UTC - Size: 38.67 KB - 264 views
Attachment Deleted.
[2017-07-05 01:54:35]
amoeba - Posts: 10
Also the symbol code for NAB would be NAB-STK-ASX
[2017-07-05 05:09:32]
Sierra Chart Engineering - Posts: 104368
The correct Interactive Brokers symbol will be:
NAB-STK-ASX

Provide a Message Log for that symbol.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-07-05 11:45:46]
User15952 - Posts: 132
Thanks, that resolved it.
[2017-08-03 00:20:07]
User15952 - Posts: 132
What is the code for the SPI for interactive brokers?

Thanks
[2017-08-03 02:22:04]
Sierra Chart Engineering - Posts: 104368
SPI-201708-SNFE-AUD-25
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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