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Date/Time: Fri, 03 May 2024 09:32:00 +0000



Old data requests on startup

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[2017-07-03 14:16:38]
WarEagle - Posts: 70
I just noticed while reviewing my Message Log that when I start SierraChart it sends data requests for futures symbols that I have not used in many years (the symbol codes are from 2013). I do not have any chartbooks open on startup so there are no old charts requesting this data that are active to my knowledge.

I have long since changed my data source and the contracts long expired so of course these requests are all cancelled when no data is received but it causes startup to take longer than necessary.

Do you know where these requests are originating from? I'll send the log using "Send For Analysis".

Thanks
[2017-07-03 16:21:12]
Sierra Chart Engineering - Posts: 104368
We cannot tell from the Message Log. Instead refer to:
Chart Data and Chart Data Files: Cleaning Up Old and Unused Symbols for Efficiency
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-07-03 16:21:21

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