Login Page - Create Account

Support Board


Date/Time: Fri, 03 May 2024 21:31:36 +0000



I moved my 'SierraChart' folder to a different drive and need to restore or copy it.

View Count: 1541

[2017-07-03 13:32:15]
User791167 - Posts: 22
I needed to make some room on my C drive and moved my sierra charts folder to my E drive. I think I cut this out of the 'program files' folder. I may have cut it out of the 'program files (x86)'. Anyway, I've tried pasting it back to each of those places and when I start Sierra back up, I can't open my chartbooks.

I've since downloaded a new instance of Sierra to my E drive and would like to transfer the settings over to it. Is there a way that I could transfer my chart settings, chartbooks, and tool settings over, even though I seem to have corrupted the prior instance?

Thanks!
[2017-07-03 16:42:13]
Sierra Chart Engineering - Posts: 104368
Sierra Chart should never be installed in the Program Files folder. It will not function properly in that folder unless you are running it with administrator level access and generally understand this whole subject.

Is there a way that I could transfer my chart settings, chartbooks, and tool settings over, even though I seem to have corrupted the prior instance?
Yes. Refer to help topic 15 about this:
https://www.sierrachart.com/index.php?page=doc/helpdetails15.php
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-07-07 14:12:24]
User791167 - Posts: 22
Thank you for your help!

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account