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Date/Time: Sat, 27 Apr 2024 14:44:06 +0000



User Question

View Count: 718

[2017-06-22 16:20:40]
Sierra Chart - Max - Posts: 5597
For the past week, when I look at the pending orders, it is listing completed orders until I "cancel all orders" although the orders have been completed.

Sierra Chart Support
[2017-06-22 20:09:00]
Sierra Chart Engineering - Posts: 104368
This is really not clear for us.

If you need help in relation to an order, follow through the instructions here:
Trade Activity Log Analysis: Support Assisted Trade Activity Log Analysis

If this is something simple, there is no need for any payment. So don't be concerned about that and can skip that part.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-06-22 20:15:59]
Sierra Chart Engineering - Posts: 104368
If you only want the Orders and Positions Window >> Orders tab to display working orders only, then this is explained here:
Trading Information Windows: Clearing Orders
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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