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Date/Time: Thu, 25 Apr 2024 11:25:10 +0000



CTS FIX. connection issue

View Count: 1768

[2013-08-28 13:21:26]
User14266 - Posts: 225
10 minutes ago, lost all connection. Will not reconnect. I'm using the latest pre-release.


Connecting to CTS Simulation server. | 2013-08-28 08:18:09
CTS FIX - Connecting to data and trade server: fix-sim.t4login.com | 2013-08-28 08:18:09
The network socket is connected. | 2013-08-28 08:18:09
The socket starting SSL connection. | 2013-08-28 08:18:09
Timed out connecting to SSL Socket | 2013-08-28 08:18:41
The SSL socket connection failed. | 2013-08-28 08:18:41
CTS FIX: Socket connection was closed without any logout messages sent or received. | 2013-08-28 08:18:41
Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-08-28 08:18:41
To prevent further connection attempts, select File >> Disconnect. | 2013-08-28 08:18:41
CTS FIX: Disconnected. | 2013-08-28 08:18:41

[2013-08-28 13:23:04]
User14266 - Posts: 225
Connection returned. For now.

[2013-08-28 13:24:05]
Usul - Posts: 16
The same to me too!!!
please help
[2013-08-28 16:20:28]
Sierra Chart Engineering - Posts: 104368
We are able to connect. Please be aware that we do not control the CTS server so we cannot directly help with this.

Next time we recommend contacting CTS when this happens:
http://ctsfutures.com/contact.aspx
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-08-28 16:25:04

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