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drop connection at night

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[2017-06-20 14:33:59] #1 [Go To First Post]
markuz - Posts: 90
most nights my client is dropping connection. I've attached his message log. can you see any reason for the drop on the log?


SC_messagelog - TA error.txt - Attached On 2017-06-20 14:33:46 UTC - Size: 132.86 KB - 244 views

[2017-06-20 15:39:29] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Performing scheduled delayed daily reconnect to the Data/Trade service. This is because they have enabled: Global Settings >> Data/Trade Service Settings >>Advanced >> Reconnect Daily At. They are also running an older version of Sierra Chart. They should update when they can: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

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