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Date/Time: Sun, 28 Apr 2024 20:12:33 +0000



charts going blank

View Count: 556

[2017-06-19 18:49:03]
User472677 - Posts: 316
During the market hours, some of my charts go blank. right click menu stops working. if I enter a different symbol then the data comes in, then if I enter the original symbol the data comes in.
it is not any particular chart. Out of open 30 charts, this happens randomly to 2 or 3 charts at a time.

How do I fix this?
[2017-06-20 01:06:53]
Sierra Chart Engineering - Posts: 104368
Most likely this section will answer the question:
http://www.sierrachart.com/index.php?page=doc/HistoricalIntradayData.html#IncorrectChartAndSessionTimesSettings
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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