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Date/Time: Mon, 06 May 2024 16:53:27 +0000



Historical data corrupted

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[2017-06-13 23:09:27]
User589403 - Posts: 3
I am trying to load historical data so I can backtest on a intraday 60 min chart. Changing the chart type to "Historical Data" will only provide me daily chart data so that doesn't help me. It needs to be set to Intraday with a modify to the days and dates to load but I can't get that to work without getting corrupted data. After I set the number of days to load and/or update the date range in chart settings window, the data will load but when it's finished I end up with a garbled mess of distorted indicators and candles as if the data is corrupted. I tried it on another windows machine and I had the same issue. Also, this is happening with whatever forex symbol I try. I am able to delete the scid files and restart and that restores my charts however I still am left without the back data I am looking for. Running ver 1568 of "Green Chart" which is the latest version from my Sierra Chart provider.
[2017-06-14 06:11:43]
Sierra Chart Engineering - Posts: 104368
Regarding apparent corrupted data, we want you to remove all studies from the chart and just look at the data itself to make sure it is correct. There should not be any problem with the underlying data.

And follow the instructions here to download more historical Intraday data:
Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Downloading/Viewing More Historical Intraday Data
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-06-14 18:11:16
[2017-06-14 17:34:40]
User589403 - Posts: 3
That was the problem. Thanks!

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