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Date/Time: Mon, 29 Apr 2024 10:13:24 +0000



getting unknown message

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[2017-06-13 14:10:58]
Clean Floppy - Posts: 17
Caught an unhandled exception in c_Chart::WindowProc. Message: 15, wParam: 0, lParam: 0 | 2017-06-13 14:05:46 *
getting this message and historical data is taking lot of time to download
[2017-06-13 15:56:05]
Sierra Chart Engineering - Posts: 104368
Is there something specific that you are doing that causes this message to occur? Are you running any custom studies? If so, refer to help topic 17:
https://www.sierrachart.com/index.php?page=doc/helpdetails17.php


Once a message like this occurs, you need to restart Sierra Chart.

To reduce the amount of time to download historical data, refer to:
Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Improving Historical Intraday Data Downloading Performance
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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