Login Page - Create Account

Support Board


Date/Time: Sun, 28 Apr 2024 18:28:10 +0000



Not Connecting to IB

View Count: 723

[2017-06-08 18:50:51]
User24187 - Posts: 54
SC is not connecting to IB. Here is the log:

Reading Internal Order ID file. | 2017-06-08 13:47:09
Reading Trade Orders file. | 2017-06-08 13:47:09
Reading Trade Positions file. | 2017-06-08 13:47:09
Software version: 1531 | 2017-06-08 13:47:09
Uses New Spreadsheets | 2017-06-08 13:47:09
Usage end date: 2017-06-29 | 2017-06-08 13:47:09
Enabled for: Advanced Features. | 2017-06-08 13:47:09
Enabled for: Advanced Features 2. | 2017-06-08 13:47:09
Enabled for: Sierra Chart Historical Data Service. | 2017-06-08 13:47:09
Allow Support for Sierra Chart Data Feeds is enabled. | 2017-06-08 13:47:09
Current selected Data/Trading service: Interactive Brokers | 2017-06-08 13:47:09
Chart Update Interval: 100 | 2017-06-08 13:47:09
Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2017-06-08 13:47:09
2017-06-08 13:47:13 Local computer time | 2017-06-08 13:47:09
2017-06-08 18:47:13 Local computer time in UTC | 2017-06-08 13:47:09
2017-06-08 13:47:13 Local computer time in SC Time Zone | 2017-06-08 13:47:09
2017-06-08 18:47:09 Server time in UTC | 2017-06-08 13:47:09
Local computer UTC time and Server UTC time difference: 2 seconds. | 2017-06-08 13:47:09
Program path: C:\SierraChart\ | 2017-06-08 13:47:09
Data Files path: C:\SierraChart\Data\ | 2017-06-08 13:47:09
OS Version Number: 6.2 | 2017-06-08 13:47:09
Locale Setting: C | 2017-06-08 13:47:09

Checking for new symbol settings for service code ib | 2017-06-08 13:47:09
HTTPS connection to www.sierrachart.com:443 (3) | Creating socket. Using TLS 1.2. | 2017-06-08 13:47:09
Requesting symbol settings for service code ib. Overwrite = on. | 2017-06-08 13:47:14
Symbol settings received. | 2017-06-08 13:47:15
Processed 1180 symbol settings. | 2017-06-08 13:47:15
Files to Open on Start up | Opening file: NQ IB March 2017.cht | 2017-06-08 13:47:16
NQ-201703-GLOBEX 5 Min #4 | Reloading chart. | 2017-06-08 13:47:16
NQ-201706-GLOBEX Daily #9 | Reloading chart. | 2017-06-08 13:47:16
NQ-201703-GLOBEX 25000 Volume #12 | Reloading chart. | 2017-06-08 13:47:16
NQ-201703-GLOBEX 100000 Volume #15 | Reloading chart. | 2017-06-08 13:47:16
NQ-201703-GLOBEX 6000 Volume #16 | Reloading chart. | 2017-06-08 13:47:16
NDX-I-NASDAQ Weekly #6 | Reloading chart. | 2017-06-08 13:47:16
NQ-201703-GLOBEX 1000 Volume #2 | Reloading chart. | 2017-06-08 13:47:16
ES-201706-GLOBEX 1 Min #13 | Reloading chart. | 2017-06-08 13:47:16
NQ-201703-GLOBEX 15 Sec #3 | Reloading chart. | 2017-06-08 13:47:16
YM-201703-ECBOT 5 Min #5 | Reloading chart. | 2017-06-08 13:47:16
NQ-201703-GLOBEX 1 Min #1 | Reloading chart. | 2017-06-08 13:47:16
CL-201704-NYMEX 1 Min #7 | Reloading chart. | 2017-06-08 13:47:16
Intraday data recording state for symbol NQ-201703-GLOBEX is set to download 'Pending'. | 2017-06-08 13:47:19
HD Request # 2 | Downloading Intraday chart data for NQ-201703-GLOBEX to the file NQ-201703-GLOBEX.scid. Service: cme | 2017-06-08 13:47:19
HD Request # 2 | Download start date-time: 2017-03-17 16:26:41.000 | 2017-06-08 13:47:19
HD Request # 2 | Using server: ds7.sierracharts.com port 10149 | 2017-06-08 13:47:19
Socket (4) | Creating socket. | 2017-06-08 13:47:19
HD Request # 2 | Setting DTC encoding to Binary VLS | 2017-06-08 13:47:19
HD Request # 2 | Sending historical data logon request message. | 2017-06-08 13:47:19
HD Request # 3 | Downloading Historical Daily chart data for NQ-201706-GLOBEX. Starting date: 2017-06-06. Service: ib | 2017-06-08 13:47:19
HD Request # 3 | Requesting historical Daily data for NQM17 starting at 2017-06-05 | 2017-06-08 13:47:19
HD Request # 2 | Requesting Intraday data. Start date-time: 2017-03-17 16:26:41. Record interval: 0. Symbol: NQH17 | 2017-06-08 13:47:19
HD Request # 2 | Decompressing data. | 2017-06-08 13:47:19
HTTP connection to ds01.ddfplus.com:80 (5) | Creating socket. | 2017-06-08 13:47:19
HD Request # 3 | Receiving historical Daily data for NQ-201706-GLOBEX starting at 2017-06-06 | 2017-06-08 13:47:19
HD Request # 3 | Writing historical Daily data to the file NQ-201706-GLOBEX.dly | 2017-06-08 13:47:19
HD Request # 3 | Received 4 records from 2017-06-06 00:00:00 to 2017-06-08 00:00:00 (3.0 days) and wrote 3 records for NQ-201706-GLOBEX | 2017-06-08 13:47:19
HD Request # 3 | Daily download COMPLETE for NQ-201706-GLOBEX. Completion time: 0s. Unique request ID: 2 | 2017-06-08 13:47:19
Removed historical data download ID 2 | 2017-06-08 13:47:19

HD Request # 4 | Downloading Historical Daily chart data for NDX-I-NASDAQ. Starting date: 2017-06-06. Service: ib | 2017-06-08 13:47:19
HD Request # 4 | Requesting historical Daily data for $IUXX starting at 2017-06-05 | 2017-06-08 13:47:19
HTTPS connection to www.sierrachart.com:443 (3) | Socket gracefully closed by remote side. | 2017-06-08 13:47:19
HTTPS connection to www.sierrachart.com:443 (3) | Received socket Close event | 2017-06-08 13:47:19
HD Request # 2 | Receiving Intraday data for NQ-201703-GLOBEX starting at 2017-03-16 08:29:50 | 2017-06-08 13:47:19
HTTPS connection to www.sierrachart.com:443 (3) | Initiating close of socket by core. | 2017-06-08 13:47:19
HTTPS connection to www.sierrachart.com:443 (3) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-06-08 13:47:19
HTTPS connection to www.sierrachart.com:443 (3) | Closed. | 2017-06-08 13:47:19
HD Request # 4 | Receiving historical Daily data for NDX-I-NASDAQ starting at 2017-06-06 | 2017-06-08 13:47:19
HD Request # 4 | Writing historical Daily data to the file NDX-I-NASDAQ.dly | 2017-06-08 13:47:19
HD Request # 4 | Received 4 records from 2017-06-06 00:00:00 to 2017-06-08 00:00:00 (3.0 days) and wrote 3 records for NDX-I-NASDAQ | 2017-06-08 13:47:19
HD Request # 4 | Daily download COMPLETE for NDX-I-NASDAQ. Completion time: 0s. Unique request ID: 3 | 2017-06-08 13:47:19
Removed historical data download ID 3 | 2017-06-08 13:47:19

Intraday data recording state for symbol YM-201703-ECBOT is set to download 'Pending'. | 2017-06-08 13:47:19
Intraday data recording state for symbol CL-201704-NYMEX is set to download 'Pending'. | 2017-06-08 13:47:19
NQ-201706-GLOBEX Daily #9 | Reloading chart. | 2017-06-08 13:47:19
Socket (4) | Initiating close of socket by core. | 2017-06-08 13:47:19
Socket (4) | Shutdown started. Waiting for graceful close. | 2017-06-08 13:47:19
HD Request # 2 | Historical data for NQ-201703-GLOBEX is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2017-06-08 13:47:19
Historical data download thread signaled to stop. | 2017-06-08 13:47:19
HD Request # 2 | Received 13309 records from 2017-03-16 08:29:50 to 2017-03-17 08:29:45 (24.0 hours) and wrote 0 records for NQ-201703-GLOBEX | 2017-06-08 13:47:19
HD Request # 2 | Intraday download COMPLETE for NQ-201703-GLOBEX. Completion time: 2s. Unique request ID: 1 | 2017-06-08 13:47:19
Removed historical data download ID 1 | 2017-06-08 13:47:19

Socket (4) | Socket gracefully closed by remote side. | 2017-06-08 13:47:19
Socket (4) | Closed. | 2017-06-08 13:47:19
HD Request # 5 | Downloading Intraday chart data for YM-201703-ECBOT to the file YM-201703-ECBOT.scid. Service: cbot | 2017-06-08 13:47:19
HD Request # 5 | Download start date-time: 2017-03-17 08:30:04.000 | 2017-06-08 13:47:19
HD Request # 5 | Using server: ds1.sierracharts.com port 10149 | 2017-06-08 13:47:19
Socket (6) | Creating socket. | 2017-06-08 13:47:21
HD Request # 5 | Setting DTC encoding to Binary VLS | 2017-06-08 13:47:21
HD Request # 5 | Sending historical data logon request message. | 2017-06-08 13:47:21
HD Request # 5 | Requesting Intraday data. Start date-time: 2017-03-17 08:30:04. Record interval: 0. Symbol: YMH17 | 2017-06-08 13:47:21
HD Request # 5 | Decompressing data. | 2017-06-08 13:47:21
NDX-I-NASDAQ Weekly #6 | Reloading chart. | 2017-06-08 13:47:21
HD Request # 5 | Receiving Intraday data for YM-201703-ECBOT starting at 2017-03-16 08:30:00 | 2017-06-08 13:47:21
Socket (6) | Initiating close of socket by core. | 2017-06-08 13:47:21
Socket (6) | Shutdown started. Waiting for graceful close. | 2017-06-08 13:47:21
HD Request # 5 | Historical data for YM-201703-ECBOT is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2017-06-08 13:47:21
Historical data download thread signaled to stop. | 2017-06-08 13:47:21
HD Request # 5 | Received 7680 records from 2017-03-16 08:30:00 to 2017-03-17 08:29:59 (24.0 hours) and wrote 0 records for YM-201703-ECBOT | 2017-06-08 13:47:21
HD Request # 5 | Intraday download COMPLETE for YM-201703-ECBOT. Completion time: 1s. Unique request ID: 4 | 2017-06-08 13:47:21
Removed historical data download ID 4 | 2017-06-08 13:47:21

HD Request # 6 | Downloading Intraday chart data for CL-201704-NYMEX to the file CL-201704-NYMEX.scid. Service: nymex | 2017-06-08 13:47:21
Socket (6) | Socket gracefully closed by remote side. | 2017-06-08 13:47:21
Socket (6) | Closed. | 2017-06-08 13:47:21
HD Request # 6 | Download start date-time: 2017-03-21 13:30:22.000 | 2017-06-08 13:47:21
HD Request # 6 | Using server: ds7.sierracharts.com port 10149 | 2017-06-08 13:47:21
Socket (7) | Creating socket. | 2017-06-08 13:47:21

Interactive Brokers | Connecting to 127.0.0.1:7496 | 2017-06-08 13:47:21
Starting TWS auto-login thread. | 2017-06-08 13:47:21
Socket (8) | Creating socket. | 2017-06-08 13:47:21
Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2017-06-08 13:47:21
TWS auto-login thread ending. | 2017-06-08 13:47:21
HD Request # 6 | Setting DTC encoding to Binary VLS | 2017-06-08 13:47:21
HD Request # 6 | Sending historical data logon request message. | 2017-06-08 13:47:21
HD Request # 6 | Requesting Intraday data. Start date-time: 2017-03-21 13:30:22. Record interval: 0. Symbol: CLJ17 | 2017-06-08 13:47:21
HD Request # 6 | Decompressing data. | 2017-06-08 13:47:21
HD Request # 6 | Receiving Intraday data for CL-201704-NYMEX starting at 2017-03-20 13:29:59 | 2017-06-08 13:47:21
Socket (7) | Initiating close of socket by core. | 2017-06-08 13:47:21
HD Request # 6 | Historical data for CL-201704-NYMEX is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2017-06-08 13:47:21
Socket (7) | Shutdown started. Waiting for graceful close. | 2017-06-08 13:47:21
Historical data download thread signaled to stop. | 2017-06-08 13:47:21
HD Request # 6 | Received 2801 records from 2017-03-20 13:29:59 to 2017-03-21 13:29:59 (24.0 hours) and wrote 0 records for CL-201704-NYMEX | 2017-06-08 13:47:21
HD Request # 6 | Intraday download COMPLETE for CL-201704-NYMEX. Completion time: 0s. Unique request ID: 5 | 2017-06-08 13:47:21
Removed historical data download ID 5 | 2017-06-08 13:47:21

Socket (7) | Socket gracefully closed by remote side. | 2017-06-08 13:47:21
Socket (7) | Closed. | 2017-06-08 13:47:21
Starting TWS auto-login thread. | 2017-06-08 13:47:25
TWS auto-login thread ending. | 2017-06-08 13:47:25
Starting TWS auto-login thread. | 2017-06-08 13:47:29
TWS auto-login thread ending. | 2017-06-08 13:47:29
Starting TWS auto-login thread. | 2017-06-08 13:47:33
TWS auto-login thread ending. | 2017-06-08 13:47:33
Starting TWS auto-login thread. | 2017-06-08 13:47:37
TWS auto-login thread ending. | 2017-06-08 13:47:37
Starting TWS auto-login thread. | 2017-06-08 13:47:41
TWS auto-login thread ending. | 2017-06-08 13:47:41
Starting TWS auto-login thread. | 2017-06-08 13:47:45
TWS auto-login thread ending. | 2017-06-08 13:47:45
Starting TWS auto-login thread. | 2017-06-08 13:47:49
TWS auto-login thread ending. | 2017-06-08 13:47:49
Starting TWS auto-login thread. | 2017-06-08 13:47:53
TWS auto-login thread ending. | 2017-06-08 13:47:53
Starting TWS auto-login thread. | 2017-06-08 13:47:57
TWS auto-login thread ending. | 2017-06-08 13:47:57
NQ-201706-GLOBEX 5 Min #4 | Reloading chart. | 2017-06-08 13:47:58
NQ-201706-GLOBEX Daily #9 | Reloading chart. | 2017-06-08 13:47:58
NQ-201706-GLOBEX 25000 Volume #12 | Reloading chart. | 2017-06-08 13:47:58
NQ-201706-GLOBEX 100000 Volume #15 | Reloading chart. | 2017-06-08 13:47:58
NQ-201706-GLOBEX 6000 Volume #16 | Reloading chart. | 2017-06-08 13:47:58
NDX-I-NASDAQ Weekly #6 | Reloading chart. | 2017-06-08 13:47:58
NQ-201706-GLOBEX 1000 Volume #2 | Reloading chart. | 2017-06-08 13:47:58
ES-201706-GLOBEX 60 Min #13 | Reloading chart. | 2017-06-08 13:47:58
NQ-201706-GLOBEX 1 Min #8 | Reloading chart. | 2017-06-08 13:47:58
NQ-201706-GLOBEX 15 Sec #10 | Reloading chart. | 2017-06-08 13:47:58
NQ-201706-GLOBEX 5 Min #11 | Reloading chart. | 2017-06-08 13:47:58
NQ-201706-GLOBEX 1 Min #1 | Reloading chart. | 2017-06-08 13:47:58
NQ-201706-GLOBEX 15 Sec #3 | Reloading chart. | 2017-06-08 13:47:58
Starting TWS auto-login thread. | 2017-06-08 13:48:02
TWS auto-login thread ending. | 2017-06-08 13:48:02
NQ-201706-GLOBEX 5 Min #4 | Reloading chart. | 2017-06-08 13:48:03
NQ-201706-GLOBEX Daily #9 | Reloading chart. | 2017-06-08 13:48:03
NQ-201706-GLOBEX 25000 Volume #12 | Reloading chart. | 2017-06-08 13:48:03
NQ-201706-GLOBEX 100000 Volume #15 | Reloading chart. | 2017-06-08 13:48:03
NQ-201706-GLOBEX 6000 Volume #16 | Reloading chart. | 2017-06-08 13:48:03
NDX-I-NASDAQ Weekly #6 | Reloading chart. | 2017-06-08 13:48:03
NQ-201706-GLOBEX 1000 Volume #2 | Reloading chart. | 2017-06-08 13:48:03
ES-201706-GLOBEX 60 Min #13 | Reloading chart. | 2017-06-08 13:48:03
NQ-201706-GLOBEX 15 Sec #3 | Reloading chart. | 2017-06-08 13:48:03
YM-201703-ECBOT 5 Min #5 | Reloading chart. | 2017-06-08 13:48:03
NQ-201706-GLOBEX 1 Min #1 | Reloading chart. | 2017-06-08 13:48:03
CL-201704-NYMEX 1 Min #7 | Reloading chart. | 2017-06-08 13:48:03
Starting TWS auto-login thread. | 2017-06-08 13:48:07
TWS auto-login thread ending. | 2017-06-08 13:48:07
Starting TWS auto-login thread. | 2017-06-08 13:48:09
TWS auto-login thread ending. | 2017-06-08 13:48:09
Starting TWS auto-login thread. | 2017-06-08 13:48:13
TWS auto-login thread ending. | 2017-06-08 13:48:13
Starting TWS auto-login thread. | 2017-06-08 13:48:17
TWS auto-login thread ending. | 2017-06-08 13:48:17
Service connection timed out. Will disconnect and retry. | 2017-06-08 13:48:21 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-06-08 13:48:21
To prevent further connection attempts, select 'File >> Disconnect'. | 2017-06-08 13:48:21
Socket (8) | Initiating close of socket by core. | 2017-06-08 13:48:21
Interactive Brokers | Failed to connect to the data and trade server. | 2017-06-08 13:48:21 *
Socket (8) | Shutdown started. Waiting for graceful close. | 2017-06-08 13:48:21
Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2017-06-08 13:48:21 *
Interactive Brokers | Disconnected. | 2017-06-08 13:48:21
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-06-08 13:48:21
Starting TWS auto-login thread. | 2017-06-08 13:48:21
TWS auto-login thread ending. | 2017-06-08 13:48:21

Interactive Brokers | Connecting to 127.0.0.1:7496 | 2017-06-08 13:48:24
Socket (9) | Creating socket. | 2017-06-08 13:48:24
Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2017-06-08 13:48:24
HTTP connection to ds01.ddfplus.com:80 (5) | Socket gracefully closed by remote side. | 2017-06-08 13:48:24
HTTP connection to ds01.ddfplus.com:80 (5) | Received socket Close event | 2017-06-08 13:48:24
HTTP connection to ds01.ddfplus.com:80 (5) | Initiating close of socket by core. | 2017-06-08 13:48:24
HTTP connection to ds01.ddfplus.com:80 (5) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-06-08 13:48:24
HTTP connection to ds01.ddfplus.com:80 (5) | Closed. | 2017-06-08 13:48:24
Starting TWS auto-login thread. | 2017-06-08 13:48:25
TWS auto-login thread ending. | 2017-06-08 13:48:25
Starting TWS auto-login thread. | 2017-06-08 13:48:29
TWS auto-login thread ending. | 2017-06-08 13:48:29
Starting TWS auto-login thread. | 2017-06-08 13:48:33
TWS auto-login thread ending. | 2017-06-08 13:48:33
Starting TWS auto-login thread. | 2017-06-08 13:48:37
TWS auto-login thread ending. | 2017-06-08 13:48:37
Starting TWS auto-login thread. | 2017-06-08 13:48:41
TWS auto-login thread ending. | 2017-06-08 13:48:41
Starting TWS auto-login thread. | 2017-06-08 13:48:45
TWS auto-login thread ending. | 2017-06-08 13:48:45
Starting TWS auto-login thread. | 2017-06-08 13:48:49
TWS auto-login thread ending. | 2017-06-08 13:48:49
Starting TWS auto-login thread. | 2017-06-08 13:48:53
TWS auto-login thread ending. | 2017-06-08 13:48:53
Starting TWS auto-login thread. | 2017-06-08 13:48:57
TWS auto-login thread ending. | 2017-06-08 13:48:57
Starting TWS auto-login thread. | 2017-06-08 13:49:01
TWS auto-login thread ending. | 2017-06-08 13:49:01
Starting TWS auto-login thread. | 2017-06-08 13:49:05
TWS auto-login thread ending. | 2017-06-08 13:49:05
Starting TWS auto-login thread. | 2017-06-08 13:49:09
TWS auto-login thread ending. | 2017-06-08 13:49:09
Starting TWS auto-login thread. | 2017-06-08 13:49:13
TWS auto-login thread ending. | 2017-06-08 13:49:13
Starting TWS auto-login thread. | 2017-06-08 13:49:17
TWS auto-login thread ending. | 2017-06-08 13:49:17
Starting TWS auto-login thread. | 2017-06-08 13:49:21
TWS auto-login thread ending. | 2017-06-08 13:49:21
Service connection timed out. Will disconnect and retry. | 2017-06-08 13:49:24 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-06-08 13:49:24
To prevent further connection attempts, select 'File >> Disconnect'. | 2017-06-08 13:49:24
Socket (9) | Initiating close of socket by core. | 2017-06-08 13:49:24
Interactive Brokers | Failed to connect to the data and trade server. | 2017-06-08 13:49:24 *
Socket (9) | Shutdown started. Waiting for graceful close. | 2017-06-08 13:49:24
Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2017-06-08 13:49:24 *
Interactive Brokers | Disconnected. | 2017-06-08 13:49:24
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-06-08 13:49:24
Starting TWS auto-login thread. | 2017-06-08 13:49:25
TWS auto-login thread ending. | 2017-06-08 13:49:25

Interactive Brokers | Connecting to 127.0.0.1:7496 | 2017-06-08 13:49:27
Socket (11) | Creating socket. | 2017-06-08 13:49:27
Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2017-06-08 13:49:27
Starting TWS auto-login thread. | 2017-06-08 13:49:29
TWS auto-login thread ending. | 2017-06-08 13:49:29
Starting TWS auto-login thread. | 2017-06-08 13:49:33
TWS auto-login thread ending. | 2017-06-08 13:49:33
Starting TWS auto-login thread. | 2017-06-08 13:49:37
TWS auto-login thread ending. | 2017-06-08 13:49:37
Starting TWS auto-login thread. | 2017-06-08 13:49:41
TWS auto-login thread ending. | 2017-06-08 13:49:41
[2017-06-08 18:55:36]
Sierra Chart Engineering - Posts: 104368
These are the relevant messages:

Socket connected to TWS. Sending client version: 62. Waiting for acceptance.

Service connection timed out. Will disconnect and retry.

Make sure you set up a trusted IP address in TWS as explained in step number 9 in the setup instructions:
Interactive Brokers Trading Service: Setup Instructions
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-06-08 18:55:54

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account