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Date/Time: Sun, 28 Apr 2024 08:44:08 +0000



Input of business orders

View Count: 699

[2017-06-08 15:59:35]
User273302 - Posts: 7
Hello,
please, I would like to know why my business orders are not working on my account. Everything should be paid. I attach a Copy Log.
Thank you for your help.
Iris


Trade Activity Log: File read result: 2927 records inserted. 0 records filtered. | 2017-06-08 10:17:19
Trade Activity Log: File date-time limits: Sim records date-time limit is 2017-05-24 00:00:00. Non-sim records date-time limit is 2017-03-07 00:00:00. Non-sim fill record date-time limit is 2016-06-08 00:00:00. | 2017-06-08 10:17:19
Interactive Brokers | Requesting Open orders. | 2017-06-08 10:17:35
Interactive Brokers | Received Open orders end message. | 2017-06-08 10:17:35
Trading message from IB: Order Event Warning:Attribute 'Outside Regular Trading Hours' is ignored based on the order type and destination. PlaceOrder is now being processed. Error Code: 2109. ServiceOrderID: 575. | 2017-06-08 10:30:55
Order Error - IB Open Order update. Internal Order ID: 13061. Service Order ID: 575. Symbol: NQ-201709-GLOBEX | 2017-06-08 10:30:55 *
Interactive Brokers | Requesting Open orders. | 2017-06-08 10:31:10
Interactive Brokers | Received Open orders end message. | 2017-06-08 10:31:10
[2017-06-08 16:09:24]
User273302 - Posts: 7
Hello,
I apologize for the question, I did not realize you had this day off.
Kind regards, Iris
[2017-06-08 16:20:26]
Sierra Chart Engineering - Posts: 104368
This is a normal trading day.

It is not clear from this log what the problem is. Ask Interactive Brokers about why the order is being rejected.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-06-08 16:21:02

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