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Date/Time: Sat, 27 Apr 2024 18:39:36 +0000



I am unable to make a payment to reactivate my account. It says my cards are declined

View Count: 760

[2017-06-07 18:07:39]
User48557 - Posts: 138
I contacted pay pal and I also contacted Visa. Everything is good on there ends. They are saying it must be Sierra chart who isn't accepting my payment. What is going on ?
[2017-06-07 18:12:02]
User48557 - Posts: 138
I just used "DAL PAY" rather "PAY PAL" and it worked. I am not sure whats going on with Pay pal , they said it wasn't on there end.
[2017-06-07 19:27:00]
Sierra Chart Engineering - Posts: 104368
This is good. Normally PayPal is more reliable.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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