Support Board
Date/Time: Tue, 13 May 2025 20:48:31 +0000
Bitmex - Testnet .... no data
View Count: 2311
| [2017-06-05 00:05:35] |
| User989712 - Posts: 27 |
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I'm testing the Bitmex data feed with SC...just set up a SC chart account and installed the software. I can connect to Bitnet-Testnet but I cannot load any data on a chart. In the log I get a red error saying that the historical data failed... I can't imagine how I am going to test this combination if there is no intraday historical data... ?? I don't care about even a week ago, I need to see the last two days...to the current moment. I shut down SC and restarted once or twice. Here is some of the log Reading Internal Order ID file. | 2017-06-04 19:49:47 Reading Trade Orders file. | 2017-06-04 19:49:47 Reading Trade Positions file. | 2017-06-04 19:49:47 Listening on UDP port 22903. | 2017-06-04 19:49:47 Software version: 1564 | 2017-06-04 19:49:47 Uses New Spreadsheets | 2017-06-04 19:49:47 Usage end date: 2017-06-19 | 2017-06-04 19:49:47 Enabled for: Advanced Features. | 2017-06-04 19:49:47 Enabled for: Advanced Features 2. | 2017-06-04 19:49:47 Enabled for: Sierra Chart Historical Data Service. | 2017-06-04 19:49:47 Allow Support for Sierra Chart Data Feeds is enabled. | 2017-06-04 19:49:47 Current selected Data/Trading service: BitMEX (Testnet) | 2017-06-04 19:49:47 Chart Update Interval: 500 | 2017-06-04 19:49:47 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2017-06-04 19:49:47 2017-06-04 19:49:50 Local computer time | 2017-06-04 19:49:47 2017-06-04 23:49:50 Local computer time in UTC | 2017-06-04 19:49:47 2017-06-04 19:49:50 Local computer time in SC Time Zone | 2017-06-04 19:49:47 2017-06-04 23:49:44 Server time in UTC | 2017-06-04 19:49:47 Local computer UTC time and Server UTC time difference: 6 seconds. | 2017-06-04 19:49:47 Program path: C:\SierraChart\ | 2017-06-04 19:49:47 Data Files path: C:\SierraChart\Data\ | 2017-06-04 19:49:47 OS Version Number: 6.2 | 2017-06-04 19:49:47 Locale Setting: C | 2017-06-04 19:49:47 Checking for new symbol settings for service code BitMEX | 2017-06-04 19:49:47 HTTPS connection to www.sierrachart.com:443 (3) | Creating socket. Using TLS 1.2. | 2017-06-04 19:49:47 HTTPS connection to www.sierrachart.com:443 (3) | Connecting to IP: 5.9.8.236. | 2017-06-04 19:49:47 BitMEX (Testnet) | Connecting to the server ds3.sierracharts.com. Port 5567 | 2017-06-04 19:49:55 DTC Client (4) | Creating socket. Using TLS 1.2. | 2017-06-04 19:49:55 DTC Client (4) | Connecting to IP: 65.182.172.42. | 2017-06-04 19:49:55 BitMEX (Testnet) | Connected to server. | 2017-06-04 19:49:56 BitMEX (Testnet) | Starting socket receive thread. | 2017-06-04 19:49:56 BitMEX (Testnet) | Sending Encoding Request to server | 2017-06-04 19:49:56 BitMEX (Testnet) | Setting DTC encoding to Binary VLS | 2017-06-04 19:49:57 BitMEX (Testnet) | Sending logon request message. | 2017-06-04 19:49:57 BitMEX (Testnet) | Received logon response. | 2017-06-04 19:49:57 BitMEX (Testnet) | Server Name: SC DTC Server. | 2017-06-04 19:49:57 BitMEX (Testnet) | Server protocol version: 7. Client protocol version: 7 | 2017-06-04 19:49:57 BitMEX (Testnet) | Successfully connected. Connected to SC DTC Protocol server. Service=BitMEXTradingMaster.DTC. | 2017-06-04 19:49:57 BitMEX (Testnet) | Trading is supported. | 2017-06-04 19:49:57 BitMEX (Testnet) | Order cancel and replace is supported. | 2017-06-04 19:49:57 BitMEX (Testnet) | OCO Orders supported. | 2017-06-04 19:49:57 BitMEX (Testnet) | Bracket Orders supported. | 2017-06-04 19:49:57 BitMEX (Testnet) | Connected to data and trading server. | 2017-06-04 19:49:57 XBTBUSD-BMEXT 1 Min #1 | Reloading chart. | 2017-06-04 19:51:12 XBTBUSD-BMEXT 1 Min #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\XBTBUSD-BMEXT.scid | 2017-06-04 19:51:12 BitMEX (Testnet) | Starting real-time market data updates for: XBTBUSD-BMEXT. ID: 1 | 2017-06-04 19:51:13 BitMEX (Testnet) (Data) | Connecting to the server ds4.sierracharts.com. Port 443 | 2017-06-04 19:51:13 DTC Client (5) | Creating socket. | 2017-06-04 19:51:13 DTC Client (5) | Connecting to IP: 192.81.56.146. | 2017-06-04 19:51:13 BitMEX (Testnet) | Requesting security definition data for: XBTBUSD-BMEXT. ID: 1 | 2017-06-04 19:51:13 Intraday data recording state for symbol XBTBUSD-BMEXT is set to download 'Pending'. | 2017-06-04 19:51:13 Delaying start of download for XBTBUSD-BMEXT | 2017-06-04 19:51:13 BitMEX (Testnet) (Data) | Connected to server. | 2017-06-04 19:51:13 BitMEX (Testnet) (Data) | Starting socket receive thread. | 2017-06-04 19:51:13 BitMEX (Testnet) (Data) | Sending Encoding Request to server | 2017-06-04 19:51:13 BitMEX (Testnet) | Received security definition for symbol XBTBUSD-BMEXT | 2017-06-04 19:51:13 BitMEX (Testnet) (Data) | Setting DTC encoding to Binary VLS | 2017-06-04 19:51:13 BitMEX (Testnet) (Data) | Sending logon request message. | 2017-06-04 19:51:13 BitMEX (Testnet) (Data) | Received logon response. | 2017-06-04 19:51:14 BitMEX (Testnet) (Data) | Server Name: SC Realtime Server. | 2017-06-04 19:51:14 BitMEX (Testnet) (Data) | Server protocol version: 7. Client protocol version: 7 | 2017-06-04 19:51:14 BitMEX (Testnet) (Data) | Successfully connected. | 2017-06-04 19:51:14 BitMEX (Testnet) (Data) | Trading is not supported. | 2017-06-04 19:51:14 BitMEX (Testnet) (Data) | Restarting real-time data updates for symbol: XBTBUSD-BMEXT | 2017-06-04 19:51:14 BitMEX (Testnet) (Data) | Received security definition for symbol XBTBUSD-BMEXT | 2017-06-04 19:51:15 Delaying start of download for XBTBUSD-BMEXT | 2017-06-04 19:51:16 HD Request # 2 | Downloading Intraday chart data for XBTBUSD-BMEXT to the file XBTBUSD-BMEXT.scid. Service: BitMEX_Test | 2017-06-04 19:51:19 HD Request # 2 | Download start date-time: 2016-11-30 18:51:19.000 | 2017-06-04 19:51:19 HD Request # 2 | Using server: ds4.sierracharts.com port 10149 | 2017-06-04 19:51:19 Socket (6) | Creating socket. | 2017-06-04 19:51:19 Socket (6) | Connecting to IP: 192.81.56.146. | 2017-06-04 19:51:19 HD Request # 2 | Setting DTC encoding to Binary VLS | 2017-06-04 19:51:20 HD Request # 2 | Sending historical data logon request message. | 2017-06-04 19:51:20 HD Request # 2 | Requesting Intraday data. Start date-time: 2016-11-30 18:51:19. Record interval: 0. Symbol: XBTBUSD-BMEXT | 2017-06-04 19:51:20 Socket (6) | Initiating close of socket by core. | 2017-06-04 19:51:21 HD Request # 2 | Error downloading historical Intraday data for XBTBUSD-BMEXT. Historical data file not available for symbol. | 2017-06-04 19:51:21 Socket (6) | Shutdown started. Waiting for graceful close. | 2017-06-04 19:51:21 Socket (6) | Socket gracefully closed by remote side. | 2017-06-04 19:51:21 Socket (6) | Closed. | 2017-06-04 19:51:21 Historical data download thread signaled to stop. | 2017-06-04 19:51:21 HD Request # 2 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for XBTBUSD-BMEXT | 2017-06-04 19:51:21 HD Request # 2 | Intraday download COMPLETE for XBTBUSD-BMEXT. Completion time: 0s. Unique request ID: 1 | 2017-06-04 19:51:21 Removed historical data download ID 1 | 2017-06-04 19:51:21 Real-time Intraday chart data file updates started for XBTBUSD-BMEXT | 2017-06-04 19:51:21 Intraday chart data file opened for XBTBUSD-BMEXT | 2017-06-04 19:51:21 HTTPS connection to www.sierrachart.com:443 (3) | Initiating close of socket by core. | 2017-06-04 19:52:51 HTTP request 1 for symbol settings MD5 for BitMEX failed. | 2017-06-04 19:52:51 HTTPS connection to www.sierrachart.com:443 (3) | Shutdown started. Waiting for graceful close. | 2017-06-04 19:52:51 HTTPS connection to www.sierrachart.com:443 (3) | Socket gracefully closed by remote side. | 2017-06-04 19:52:51 HTTPS connection to www.sierrachart.com:443 (3) | Closed. | 2017-06-04 19:52:51 DTC Client (4) | Encryption stream error encountered. error:140E0197:SSL routines:SSL_shutdown:shutdown while in init | 2017-06-04 19:52:57 DTC Client (4) | Initiating close of socket by core. | 2017-06-04 19:52:57 Connection to the external service has been lost. | 2017-06-04 19:52:57 DTC Client (4) | Shutdown started. Waiting for graceful close. | 2017-06-04 19:52:57 DTC Client (5) | Initiating close of socket by core. | 2017-06-04 19:52:57 BitMEX (Testnet) (Data) | Disconnected from the server. | 2017-06-04 19:52:57 DTC Client (5) | Shutdown started. Waiting for graceful close. | 2017-06-04 19:52:57 DTC Client (5) | Socket gracefully closed by remote side. | 2017-06-04 19:52:57 DTC Client (5) | Closed. | 2017-06-04 19:52:57 BitMEX (Testnet) | Disconnected. | 2017-06-04 19:52:57 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-06-04 19:52:57 DTC Client (4) | Received socket Close event | 2017-06-04 19:52:57 DTC Client (4) | Closed. | 2017-06-04 19:52:57 |
| [2017-06-05 00:11:50] |
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Where did you get this symbol from?: XBTBUSD-BMEXT
It is not a valid symbol. Follow step numbers 9 and 10 here: https://www.sierrachart.com/index.php?page=doc/BitMEX_Trading.php#SetupInstructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-06-05 00:14:33
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| [2017-06-05 00:38:48] |
| User989712 - Posts: 27 |
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yes, I did that...steps 9 and 10 the symbol came from the list downloaded in step 9 I want to access the perpetual contract....on the BITMEX chart (on their web interface), the symbol is XBTUSD. It does not have a futures expire date. thank you |
| [2017-06-05 00:43:17] |
| User989712 - Posts: 27 |
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It seems the correct symbol is XBTUSD-BMEXT I am getting data for that...thanks |
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