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Date/Time: Fri, 03 May 2024 10:56:04 +0000



Datafeed payed but data are not real time

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[2017-05-31 17:49:40]
Miro - Posts: 2
Hello,

i have made payment for Datafeed but since 26th May my data are not real-time but delayed.
ES is real but INX, SPY, SPX, QQQ is not real time data.

I don't accept that.
I want Real data at time while payed.

Regards
Miroslav
[2017-05-31 19:04:11]
Sierra Chart Engineering - Posts: 104368
You need to activate the corresponding exchanges for those symbols.

For cash indexes, refer to:
Sierra Chart Exchange Data Feed: Cash Indexes

For SPY and QQQ, you need to activate US Equities exchange:
https://www.sierrachart.com/UserControlPanel.php?page=ExchangeDataFeedFeatures#Exchanges
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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