Login Page - Create Account

Support Board

Date/Time: Sat, 20 Oct 2018 14:10:49 +0000

Missing data

Support Request:
[2013-04-03 11:04:38]
chip - Posts: 1
Using version 959. Logged in this am and overnight data for ZB-20136-CBOT was missing even though historical download complete message appeared. Did a delete and download from 18:58:00 4-2-13. It deleted my current bar or two and "downloaded" nothing else?
[2013-04-03 17:04:52]
Sierra Chart Engineering - Posts: 65030
This is now resolved. Please delete and re-download the data again.

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.

To post a message in this thread, you need to login with your Sierra Chart account:


Login Page - Create Account