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Date/Time: Fri, 29 Mar 2024 07:12:45 +0000



[Programming Help] - Alerts not translating to trades.

View Count: 1897

[2017-05-25 14:02:09]
User137998 - Posts: 13
Im currently running 4 chartbooks. The past 2 days I've had 1 out the 4 chartbooks not execute a trade when alerts occurred. All other chartbooks had trades executed when alerts occurred. Specifically symbol WSM. I dont understand what the issue at hand is after reviewing both Trade Activity Log & Trade Service log. Any advice would be greatly appreciated.

Trade Activity Log & Trade Service log attached.

Software version: 1540 | 2017-05-25 07:18:17
Uses New Spreadsheets | 2017-05-25 07:18:17
Usage end date: 2017-06-12 | 2017-05-25 07:18:17
Enabled for: Advanced Features. | 2017-05-25 07:18:17
Enabled for: Advanced Features 2. | 2017-05-25 07:18:17
Enabled for: Sierra Chart Historical Data Service. | 2017-05-25 07:18:17
Allow Support for Sierra Chart Data Feeds is enabled. | 2017-05-25 07:18:17
Current selected Data/Trading service: Interactive Brokers | 2017-05-25 07:18:17
Chart Update Interval: 999 | 2017-05-25 07:18:17
Time Zone: -06:00:00 (MST-07MDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2017-05-25 07:18:17
2017-05-25 07:18:17 Local computer time | 2017-05-25 07:18:17
2017-05-25 13:18:17 Local computer time in UTC | 2017-05-25 07:18:17
2017-05-25 07:18:17 Local computer time in SC Time Zone | 2017-05-25 07:18:17
2017-05-25 13:01:31 Server time in UTC | 2017-05-25 07:18:17
Local computer UTC time and Server UTC time difference: 1 seconds. | 2017-05-25 07:18:17
Program path: C:\SierraChart\ | 2017-05-25 07:18:17
Data Files path: C:\SierraChart\Data\ | 2017-05-25 07:18:17
OS Version Number: 6.2 | 2017-05-25 07:18:17
Locale Setting: C | 2017-05-25 07:18:17

NTAP 2 Min #1 | Reloading chart. | 2017-05-25 07:22:38
NTAP 2 Min #1 | Reloading chart. | 2017-05-25 07:23:54
Interactive Brokers | Requesting Trade Positions snapshot and updates (IB account data updates) for account: U209* | 2017-05-25 07:32:49
Interactive Brokers | Received Trade Positions download end message for account U209* | 2017-05-25 07:32:49
Interactive Brokers | Stopping automatic Trade Position updates for account: U209* | 2017-05-25 07:32:49
Interactive Brokers | Requesting Trade Positions snapshot and updates (IB account data updates) for account: U209* | 2017-05-25 07:32:49
Message from IB: API client has been unsubscribed from account data. IB Error Code: 2100. Request ID: -1. | 2017-05-25 07:32:49
Interactive Brokers | Received Trade Positions download end message for account U209* | 2017-05-25 07:32:49
Interactive Brokers | Stopping automatic Trade Position updates for account: U209* | 2017-05-25 07:32:49
Message from IB: API client has been unsubscribed from account data. IB Error Code: 2100. Request ID: -1. | 2017-05-25 07:32:49
Interactive Brokers | Requesting historical order fills for account U209*. | 2017-05-25 07:33:12
Interactive Brokers | Requesting historical order fills for account U209*. | 2017-05-25 07:33:12
Interactive Brokers | Requesting Trade Positions snapshot and updates (IB account data updates) for account: U209* | 2017-05-25 07:35:22
Interactive Brokers | Received Trade Positions download end message for account U209* | 2017-05-25 07:35:22
Interactive Brokers | Stopping automatic Trade Position updates for account: U209* | 2017-05-25 07:35:22
Interactive Brokers | Requesting Trade Positions snapshot and updates (IB account data updates) for account: U209* | 2017-05-25 07:35:22
Message from IB: API client has been unsubscribed from account data. IB Error Code: 2100. Request ID: -1. | 2017-05-25 07:35:22
Interactive Brokers | Received Trade Positions download end message for account U209* | 2017-05-25 07:35:22
Interactive Brokers | Stopping automatic Trade Position updates for account: U209* | 2017-05-25 07:35:22
Message from IB: API client has been unsubscribed from account data. IB Error Code: 2100. Request ID: -1. | 2017-05-25 07:35:22
Interactive Brokers | Requesting Trade Positions snapshot and updates (IB account data updates) for account: U209* | 2017-05-25 07:36:18
Interactive Brokers | Received Trade Positions download end message for account U209* | 2017-05-25 07:36:18
Interactive Brokers | Stopping automatic Trade Position updates for account: U209* | 2017-05-25 07:36:18
Interactive Brokers | Requesting Trade Positions snapshot and updates (IB account data updates) for account: U209* | 2017-05-25 07:36:18
Message from IB: API client has been unsubscribed from account data. IB Error Code: 2100. Request ID: -1. | 2017-05-25 07:36:18
Interactive Brokers | Received Trade Positions download end message for account U209* | 2017-05-25 07:36:18
Interactive Brokers | Stopping automatic Trade Position updates for account: U209* | 2017-05-25 07:36:18
Message from IB: API client has been unsubscribed from account data. IB Error Code: 2100. Request ID: -1. | 2017-05-25 07:36:18
Interactive Brokers | Requesting Trade Positions snapshot and updates (IB account data updates) for account: U209* | 2017-05-25 07:43:26
Interactive Brokers | Received Trade Positions download end message for account U209* | 2017-05-25 07:43:26
Interactive Brokers | Stopping automatic Trade Position updates for account: U209* | 2017-05-25 07:43:26
Interactive Brokers | Requesting Trade Positions snapshot and updates (IB account data updates) for account: U209* | 2017-05-25 07:43:26
Message from IB: API client has been unsubscribed from account data. IB Error Code: 2100. Request ID: -1. | 2017-05-25 07:43:26
Interactive Brokers | Received Trade Positions download end message for account U209* | 2017-05-25 07:43:26
Interactive Brokers | Stopping automatic Trade Position updates for account: U209* | 2017-05-25 07:43:26
Message from IB: API client has been unsubscribed from account data. IB Error Code: 2100. Request ID: -1. | 2017-05-25 07:43:26
Interactive Brokers | Requesting Trade Positions snapshot and updates (IB account data updates) for account: U209* | 2017-05-25 07:46:26
Interactive Brokers | Received Trade Positions download end message for account U209* | 2017-05-25 07:46:26
Interactive Brokers | Stopping automatic Trade Position updates for account: U209* | 2017-05-25 07:46:26
Interactive Brokers | Requesting Trade Positions snapshot and updates (IB account data updates) for account: U209* | 2017-05-25 07:46:26
Message from IB: API client has been unsubscribed from account data. IB Error Code: 2100. Request ID: -1. | 2017-05-25 07:46:26
Interactive Brokers | Received Trade Positions download end message for account U209* | 2017-05-25 07:46:26
Interactive Brokers | Stopping automatic Trade Position updates for account: U209* | 2017-05-25 07:46:26
Message from IB: API client has been unsubscribed from account data. IB Error Code: 2100. Request ID: -1. | 2017-05-25 07:46:26
Interactive Brokers | Requesting Trade Positions snapshot and updates (IB account data updates) for account: U209* | 2017-05-25 07:49:58
Interactive Brokers | Received Trade Positions download end message for account U209* | 2017-05-25 07:49:58
Interactive Brokers | Stopping automatic Trade Position updates for account: U209* | 2017-05-25 07:49:58
Interactive Brokers | Requesting Trade Positions snapshot and updates (IB account data updates) for account: U209* | 2017-05-25 07:49:58
Message from IB: API client has been unsubscribed from account data. IB Error Code: 2100. Request ID: -1. | 2017-05-25 07:49:58
Interactive Brokers | Received Trade Positions download end message for account U209* | 2017-05-25 07:49:58
Interactive Brokers | Stopping automatic Trade Position updates for account: U209* | 2017-05-25 07:49:58
Message from IB: API client has been unsubscribed from account data. IB Error Code: 2100. Request ID: -1. | 2017-05-25 07:49:58

Trade Activity Log: File read result: 11348 records inserted. 2120 fill records inserted. 0 records filtered. | 2017-05-25 07:01:28
Trade Activity Log: File date-time limits: Sim records date-time limit is 2017-05-10 00:00:00. Non-sim records date-time limit is 2017-02-21 00:00:00. Non-sim fill record date-time limit is 2016-05-25 00:00:00. | 2017-05-25 07:01:28
Interactive Brokers | Requesting Open orders. | 2017-05-25 07:01:42
Interactive Brokers | Received Open orders end message. | 2017-05-25 07:01:42
Auto-trade: NTAP 2 Min #1 | SSFT3 | Spreadsheet order signal has been ignored because Auto Trading has been disabled (Cell J28/J85). | 2017-05-25 07:30:00
Auto-trade: Sig 5 Min #1 | SSFT4 | Spreadsheet order signal has been ignored because Auto Trading has been disabled (Cell J28/J85). | 2017-05-25 07:30:00
Auto-trade: WSM 3 Min #1 | SSFT1 | Spreadsheet order signal has been ignored because Auto Trading has been disabled (Cell J28/J85). | 2017-05-25 07:30:00
Auto-trade: OZRK 5 Min #1 | SSFT5 | Spreadsheet order signal has been ignored because Auto Trading has been disabled (Cell J28/J85). | 2017-05-25 07:30:01
Auto-trade: PSTG 10 Min #1 | SSFT2 | Spreadsheet order signal has been ignored because Auto Trading has been disabled (Cell J28/J85). | 2017-05-25 07:30:31
Auto-trade: Sig 5 Min #1 | SSFT4 | Spreadsheet order signal has been ignored because Auto Trading has been disabled (Cell J28/J85). | 2017-05-25 07:31:13
Auto-trade: Sig 5 Min #1 | SSFT4 | Spreadsheet order signal has been ignored because Auto Trading has been disabled (Cell J28/J85). | 2017-05-25 07:31:20
Auto-trade: OZRK 5 Min #1 | SSFT5 | Spreadsheet order signal has been ignored because Auto Trading has been disabled (Cell J28/J85). | 2017-05-25 07:31:28
Auto-trade: Sig 5 Min #1 | SSFT4 | Spreadsheet order signal has been ignored because Auto Trading has been disabled (Cell J28/J85). | 2017-05-25 07:31:59
Auto-trade: Sig 5 Min #1 | SSFT4 | Spreadsheet order signal has been ignored because Auto Trading has been disabled (Cell J28/J85). | 2017-05-25 07:32:05
Auto-trade: Sig 5 Min #1 | SSFT4 | Spreadsheet order signal has been ignored because Auto Trading has been disabled (Cell J28/J85). | 2017-05-25 07:32:07
Trading message from IB: Order Event Warning:Attribute 'Outside Regular Trading Hours' is ignored based on the order type and destination. PlaceOrder is now being processed. Error Code: 2109. ServiceOrderID: 46. | 2017-05-25 07:32:44
Auto-trade: WSM 3 Min #1 | SSFT1 | Spreadsheet order signal has been ignored because Auto Trading has been disabled (Cell J28/J85). | 2017-05-25 07:33:07
Interactive Brokers | Requesting Open orders. | 2017-05-25 07:33:12
Interactive Brokers | Received Open orders end message. | 2017-05-25 07:33:12
Auto-trade: Sig 5 Min #1 | SSFT4 | Spreadsheet order signal has been ignored because Auto Trading has been disabled (Cell J28/J85). | 2017-05-25 07:33:17
Auto-trade: Sig 5 Min #1 | SSFT4 | Spreadsheet order signal has been ignored because Auto Trading has been disabled (Cell J28/J85). | 2017-05-25 07:33:28
Auto-trade: NTAP 2 Min #1 | SSFT3 | Bar start date-time: 2017-05-25 07:34:00.000 | SellEntry signal is ignored because a Short position exists or working order quantities indicate a potential Short position, and 'Multiple Entries in Same Direction' is not enabled. Position: -252. Position with all working orders: 0. Position with Market working orders: -252 | 2017-05-25 07:34:47
Auto-trade: NTAP 2 Min #1 | SSFT3 | Bar start date-time: 2017-05-25 07:34:00.000 | SellEntry signal is ignored because a Short position exists or working order quantities indicate a potential Short position, and 'Multiple Entries in Same Direction' is not enabled. Position: -252. Position with all working orders: 0. Position with Market working orders: -252 | 2017-05-25 07:35:03
Auto-trade: Sig 5 Min #1 | SSFT4 | Spreadsheet order signal has been ignored because Auto Trading has been disabled (Cell J28/J85). | 2017-05-25 07:35:07
Auto-trade: NTAP 2 Min #1 | SSFT3 | Bar start date-time: 2017-05-25 07:34:00.000 | SellEntry signal is ignored because a Short position exists or working order quantities indicate a potential Short position, and 'Multiple Entries in Same Direction' is not enabled. Position: -252. Position with all working orders: 0. Position with Market working orders: -252 | 2017-05-25 07:35:11
Trading message from IB: Order Event Warning:Attribute 'Outside Regular Trading Hours' is ignored based on the order type and destination. PlaceOrder is now being processed. Error Code: 2109. ServiceOrderID: 49. | 2017-05-25 07:35:16
Auto-trade: Sig 5 Min #1 | SSFT4 | Bar start date-time: 2017-05-25 07:35:00.000 | SellEntry signal is ignored because a Short position exists or working order quantities indicate a potential Short position, and 'Multiple Entries in Same Direction' is not enabled. Position: -185. Position with all working orders: 0. Position with Market working orders: -185 | 2017-05-25 07:35:31
Interactive Brokers | Requesting Open orders. | 2017-05-25 07:35:32
Interactive Brokers | Received Open orders end message. | 2017-05-25 07:35:32
Auto-trade: Sig 5 Min #1 | SSFT4 | Bar start date-time: 2017-05-25 07:35:00.000 | SellEntry signal is ignored because a Short position exists or working order quantities indicate a potential Short position, and 'Multiple Entries in Same Direction' is not enabled. Position: -185. Position with all working orders: 0. Position with Market working orders: -185 | 2017-05-25 07:35:42
Auto-trade: Sig 5 Min #1 | SSFT4 | Bar start date-time: 2017-05-25 07:35:00.000 | SellEntry signal is ignored because a Short position exists or working order quantities indicate a potential Short position, and 'Multiple Entries in Same Direction' is not enabled. Position: -185. Position with all working orders: 0. Position with Market working orders: -185 | 2017-05-25 07:35:47
Interactive Brokers | Requesting Open orders. | 2017-05-25 07:35:47
Interactive Brokers | Received Open orders end message. | 2017-05-25 07:35:47
Auto-trade: Sig 5 Min #1 | SSFT4 | Bar start date-time: 2017-05-25 07:35:00.000 | SellEntry signal is ignored because a Short position exists or working order quantities indicate a potential Short position, and 'Multiple Entries in Same Direction' is not enabled. Position: -185. Position with all working orders: 0. Position with Market working orders: -185 | 2017-05-25 07:35:57
Trading message from IB: The closing order quantity is greater than your current position. . Error Code: 2137. ServiceOrderID: 51. | 2017-05-25 07:36:13
Auto-trade: NTAP 2 Min #1 | SSFT3 | Bar start date-time: 2017-05-25 07:36:00.000 | SellEntry signal is ignored because a Short position exists or working order quantities indicate a potential Short position, and 'Multiple Entries in Same Direction' is not enabled. Position: -252. Position with all working orders: 0. Position with Market working orders: -252 | 2017-05-25 07:36:21
Interactive Brokers | Requesting Open orders. | 2017-05-25 07:36:28
Interactive Brokers | Received Open orders end message. | 2017-05-25 07:36:28
Auto-trade: NTAP 2 Min #1 | SSFT3 | Bar start date-time: 2017-05-25 07:36:00.000 | SellEntry signal is ignored because a Short position exists or working order quantities indicate a potential Short position, and 'Multiple Entries in Same Direction' is not enabled. Position: -252. Position with all working orders: 0. Position with Market working orders: -252 | 2017-05-25 07:37:32
Auto-trade: NTAP 2 Min #1 | SSFT3 | Bar start date-time: 2017-05-25 07:36:00.000 | SellEntry signal is ignored because a Short position exists or working order quantities indicate a potential Short position, and 'Multiple Entries in Same Direction' is not enabled. Position: -252. Position with all working orders: 0. Position with Market working orders: -252 | 2017-05-25 07:37:59
Auto-trade: NTAP 2 Min #1 | SSFT3 | Bar start date-time: 2017-05-25 07:38:00.000 | BuyEntry signal is ignored because working orders exist. | 2017-05-25 07:39:39
Auto-trade: NTAP 2 Min #1 | SSFT3 | Bar start date-time: 2017-05-25 07:38:00.000 | BuyEntry signal is ignored because working orders exist. | 2017-05-25 07:39:58
Trading message from IB: Order Event Warning:Attribute 'Outside Regular Trading Hours' is ignored based on the order type and destination. PlaceOrder is now being processed. Error Code: 2109. ServiceOrderID: 52. | 2017-05-25 07:43:20
Auto-trade: PSTG 10 Min #1 | SSFT2 | Bar start date-time: 2017-05-25 07:40:00.000 | SellEntry signal is ignored because a Short position exists or working order quantities indicate a potential Short position, and 'Multiple Entries in Same Direction' is not enabled. Position: -859. Position with all working orders: 0. Position with Market working orders: -859 | 2017-05-25 07:43:22
Interactive Brokers | Requesting Open orders. | 2017-05-25 07:43:36
Interactive Brokers | Received Open orders end message. | 2017-05-25 07:43:37
Auto-trade: PSTG 10 Min #1 | SSFT2 | Bar start date-time: 2017-05-25 07:40:00.000 | SellEntry signal is ignored because a Short position exists or working order quantities indicate a potential Short position, and 'Multiple Entries in Same Direction' is not enabled. Position: -859. Position with all working orders: 0. Position with Market working orders: -859 | 2017-05-25 07:44:02
Auto-trade: PSTG 10 Min #1 | SSFT2 | Bar start date-time: 2017-05-25 07:40:00.000 | SellEntry signal is ignored because a Short position exists or working order quantities indicate a potential Short position, and 'Multiple Entries in Same Direction' is not enabled. Position: -859. Position with all working orders: 0. Position with Market working orders: -859 | 2017-05-25 07:44:17
Auto-trade: PSTG 10 Min #1 | SSFT2 | Bar start date-time: 2017-05-25 07:40:00.000 | SellEntry signal is ignored because a Short position exists or working order quantities indicate a potential Short position, and 'Multiple Entries in Same Direction' is not enabled. Position: -859. Position with all working orders: 0. Position with Market working orders: -859 | 2017-05-25 07:44:23
Auto-trade: PSTG 10 Min #1 | SSFT2 | Bar start date-time: 2017-05-25 07:40:00.000 | SellEntry signal is ignored because a Short position exists or working order quantities indicate a potential Short position, and 'Multiple Entries in Same Direction' is not enabled. Position: -859. Position with all working orders: 0. Position with Market working orders: -859 | 2017-05-25 07:44:29
Auto-trade: PSTG 10 Min #1 | SSFT2 | Bar start date-time: 2017-05-25 07:40:00.000 | SellEntry signal is ignored because a Short position exists or working order quantities indicate a potential Short position, and 'Multiple Entries in Same Direction' is not enabled. Position: -859. Position with all working orders: 0. Position with Market working orders: -859 | 2017-05-25 07:44:31
Interactive Brokers | Requesting Open orders. | 2017-05-25 07:46:36
Interactive Brokers | Received Open orders end message. | 2017-05-25 07:46:37
Auto-trade: PSTG 10 Min #1 | SSFT2 | Spreadsheet order signal has been ignored because Auto Trading has been disabled (Cell J28/J85). | 2017-05-25 07:46:48
Auto-trade: Sig 5 Min #1 | SSFT4 | Spreadsheet order signal has been ignored because Auto Trading has been disabled (Cell J28/J85). | 2017-05-25 07:48:13
Auto-trade: Sig 5 Min #1 | SSFT4 | Spreadsheet order signal has been ignored because Auto Trading has been disabled (Cell J28/J85). | 2017-05-25 07:48:49
Auto-trade: NTAP 2 Min #1 | SSFT3 | Bar start date-time: 2017-05-25 07:48:00.000 | BuyEntry signal is ignored because working orders exist. | 2017-05-25 07:49:34
Auto-trade: NTAP 2 Min #1 | SSFT3 | Bar start date-time: 2017-05-25 07:48:00.000 | BuyEntry signal is ignored because working orders exist. | 2017-05-25 07:49:45
Interactive Brokers | Requesting Open orders. | 2017-05-25 07:50:08
Interactive Brokers | Received Open orders end message. | 2017-05-25 07:50:08
NTAP 2 Min #1 | SendOrdersToTradeService is not consistent with 'Trade >> Trade Simulation Mode On' setting. Order action ignored. | 2017-05-25 07:51:21
NTAP 2 Min #1 | SendOrdersToTradeService is not consistent with 'Trade >> Trade Simulation Mode On' setting. Order action ignored. | 2017-05-25 07:51:24
NTAP 2 Min #1 | SendOrdersToTradeService is not consistent with 'Trade >> Trade Simulation Mode On' setting. Order action ignored. | 2017-05-25 07:51:34
NTAP 2 Min #1 | SendOrdersToTradeService is not consistent with 'Trade >> Trade Simulation Mode On' setting. Order action ignored. | 2017-05-25 07:51:38
NTAP 2 Min #1 | SendOrdersToTradeService is not consistent with 'Trade >> Trade Simulation Mode On' setting. Order action ignored. | 2017-05-25 07:51:52
[2017-05-25 17:14:53]
Sierra Chart Engineering - Posts: 104368
This is the problem:

Auto-trade: WSM 3 Min #1 | SSFT1 | Spreadsheet order signal has been ignored because Auto Trading has been disabled (Cell J28/J85). | 2017-05-25 07:33:07

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-05-26 23:09:00]
User137998 - Posts: 13
Curious, if I set J85 to TRUE and also set J86 to 07:32:15 but then get an alert at 07:32:10, will this negate the trade? Iv'e had this happen 3 times in total in which I have a an alert happen within the "Allow Trading Only During Time Range" and then negate the trade in total even when more alerts occur after the 07:32:15 mark.

Im currently trading from 07:30:00 - 13:59:59 regularly.
[2017-05-27 06:06:02]
Sierra Chart Engineering - Posts: 104368
Refer to:
Automated Trading Management: Troubleshooting Automated Trading System Behavior
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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