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Date/Time: Fri, 10 May 2024 07:35:24 +0000



Connection Lost - OEC/Gain Capital

View Count: 627

[2017-05-24 15:29:05]
MsJackson - Posts: 27
Cannot cpnnect.

These lines stand out as unusual in the message log:

Socket (15) | Initiating close of socket by core. | 2017-05-24 10:25:16
Socket (15) | Shutdown started. Waiting for graceful close. | 2017-05-24 10:25:16
Socket (15) | Socket gracefully closed by remote side. | 2017-05-24 10:25:16
Socket (15) | Closed. | 2017-05-24 10:25:16
[2017-05-24 16:09:51]
Sierra Chart Engineering - Posts: 104368
We need to see the entire Message Log.

Provide a copy of the Message Log by following these instructions:
Support Board Posting Information: How to Post Your Message Log (Required In Some Cases)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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