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Date/Time: Fri, 10 May 2024 11:36:24 +0000

How to Post a Message for Support

Sluggish

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[2017-05-24 12:56:02] #1 [Go To First Post]
User82486 - Posts: 43
I use a countdown timer on my minutes charts. The times do not change for as long AS ELEVEN SECONDS. THE CHART DISPLAYS DO NOT CHANGE UNTIL THE COUNTDOWN TIME JERKS AHEAD. My data is being supplied to me by my \broker AMP. API connections between your trading DOM are also not too reliable and Interactive Brokers( no longer my broker) blamed \Sierra for the problems. You do not seem to have enough choices for me to find strong connections in an out for Stocks. I am now using TD Ameritrade for stock trading but have periodic problems when I place an order with attached target and trailing stoop. Fred

[2017-05-24 13:39:59] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
The times do not change for as long AS ELEVEN SECONDS. THE CHART DISPLAYS DO NOT CHANGE UNTIL THE COUNTDOWN TIME JERKS AHEAD. There are several possibilities and they are all documented here: http://www.sierrachart.com/index.php?page=doc/helpdetails4.html API connections between your trading DOM are also not too reliable What do you mean by this exactly? What Trading service are you using? If this is a problem with losing connections to the trading service server, then this would be an issue with the particular service or your Internet connection. Not Sierra Chart. For stock trading we would definitely recommend Interactive Brokers instead of TD Ameritrade. We would definitely not recommend using sierra chart with TD Ameritrade for stock trading. Interactive Brokers is going to be more reliable. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-05-24 13:40:24

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