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Direct MessagesDate/Time: Sun, 19 May 2024 03:15:55 +0000
Getting Unwanted Alert Sound For Fills
View Count: 1781
| [2017-05-19 22:11:51] |
| Al SC Developer - Posts: 434 |
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I am sure I am missing something, but it seems like the default alert sound is being played for all fills regardless of my settings: * set all four Alert settings in the General Trade Settings >> Notifications to "No Alert Sound" * turned on the Global Settings >> Mute All Alert Sounds * verified that there are no alerts in the alert window (in case it was some other alert) Despite these settings, I get the default alert sound (AlertSound.wav) for every fill. This is true if I am buying/selling from the trade window or more importantly from a backtest. If I UnMute the alerts and set a valid alert for fills in General Trade Settings, then I get two sounds, the one I defined AND the default alert sound. So, it seems there is a default alert sound being played for all fills, and secondly, the default fill sound does not respect the Mute setting. Instead of the default sound, it should be using the value set in the General Trade Settings, which would also fix the mute issue. This is with ver 1558, but has been working this way for a long time. |
| [2017-05-19 23:09:29] |
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This is definitely not caused by the code for generating an alert sound for an order fill. Is your automated trading code playing a sound? Sierra Chart is designed so that any alert sound is going to be logged in the Alerts Manager. So if you do not see any line there, then the origin of it is not within Sierra Chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-05-19 23:10:08
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| [2017-05-20 02:35:00] |
| Al SC Developer - Posts: 434 |
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I found the issue. I run multiple instances of sc, and one of the sub-instances had the fill sound set, and the other instance was triggering the sounds on the fills. The mute works correctly on that instance. This is a little surprising though, as not sure why replay fills would be sent across the DTC connection to the other instances. |
| [2017-05-20 14:57:26] |
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In the DTC Protocol Server settings uncheck Allow Trading to avoid this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-05-20 14:57:36
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| [2017-05-20 15:03:29] |
| Al SC Developer - Posts: 434 |
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Yes, but I use all of the instances to trade. I can get around by doing testing in a different instance or closing the other instances. I only brought up because it would seem to be rather wasteful/inefficient to send all those replay fills from a backtest to other instances via DTC. The DTC portion is efficient, but tracking all of those fills in another instance is not good, and clogs up that trade activity log. |
| [2017-05-20 16:31:32] |
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Yes, would seem as though that replay trading activity should be filtered. We will add this filter but hopefully it will not cause any unexpected consequences. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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