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Date/Time: Tue, 14 May 2024 23:22:07 +0000



I cant open SC,getting this message,i installed this link and still cant open SC,need help

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[2017-05-08 19:15:36]
User909489 - Posts: 1
Windows Error Message: Missing MSVCP120.dll File




When launching a Native Instruments application on a Windows system, you may get the following error message regarding a missing "MSVCP120.dll" file: The program can't start because MSVCP120.dll is missing from your computer. Try reinstalling the program to fix this problem.


In case you receive this error message regarding a missing DLL file, you have to install the Microsoft Visual Studio 2013 Runtime Libraries. Download them here: Visual C++ Redistributable Packages for Visual Studio 2013
[2017-05-09 03:52:03]
Sierra Chart Engineering - Posts: 104368
We apologize for the delay. We are looking into this now.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-05-09 04:38:39]
Sierra Chart Engineering - Posts: 104368
We want you to install Sierra Chart again using the installer:

https://www.sierrachart.com/downloads/SierraChartFileDownloader.exe

You definitely should not encounter that error message. After installing Sierra Chart again let us know if you have any further problems.

If so, we can help you with remote assistance.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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