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Date/Time: Mon, 13 May 2024 21:39:41 +0000



Sierra and Lmax

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[2017-05-08 17:22:07]
Fabio - Posts: 111
Good morning,
I just started to try SC with Lmax but I noticed that I cannot see the order I've pass through SC into my account.
What can be possible? There is some way to solve this issue?


Thanks and kind regards.
Fabio.
[2017-05-08 18:23:32]
Sierra Chart Engineering - Posts: 104368
We do not know exactly what you mean by this:
but I noticed that I cannot see the order I've pass through SC into my account.


You can see the orders in the Trade >> Trade Orders and Positions >> Trade Orders tab:
http://www.sierrachart.com/index.php?page=doc/TradeStatusWindows.html
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-05-08 18:24:13
[2017-05-09 07:20:22]
Fabio - Posts: 111
I meant:
Lmax has a dashboard where you can check your statement, your positions, you daily P&L and all what you need to know about your trading account. (from that page you can insert, modify and cancell the orders as well).
The point is: when I am trading through SierraChart and I got filled, that order must be visible in my dashboard as well.

I cannot see the order I pass through Sierra nowhere else than Sierra itself.
[2017-05-09 07:41:47]
Sierra Chart Engineering - Posts: 104368
This would mean that you have Trade Simulation Mode enabled. Refer to:
Overview of Trading: Difference between Simulated and Non-Simulated Trading Modes
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-05-09 13:53:46
[2017-05-09 09:16:44]
Fabio - Posts: 111
Hello,
I think I solved this problem.
I noticed that I had on the trading simmulation on the chart trading and the order was not sent at lmax.
Now I took off the sim mode and everithings work fine.
Sorry to have bother you.

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