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Direct MessagesDate/Time: Tue, 14 May 2024 22:09:36 +0000
Unable to connect
View Count: 558
| [2017-05-07 21:18:17] |
| User32803 - Posts: 18 |
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I will send a copy of the log for review. Reading Internal Order ID file. | 2017-05-07 14:14:05 Reading Trade Orders file. | 2017-05-07 14:14:05 Reading Trade Positions file. | 2017-05-07 14:14:05 Listening on UDP port 22903. | 2017-05-07 14:14:05 Software version: 1540 | 2017-05-07 14:14:05 Uses New Spreadsheets | 2017-05-07 14:14:05 Usage end date: 2018-07-12 | 2017-05-07 14:14:05 Enabled for: Advanced Features. | 2017-05-07 14:14:05 Enabled for: Advanced Features 2. | 2017-05-07 14:14:05 Enabled for: Sierra Chart Historical Data Service. | 2017-05-07 14:14:05 Allow Support for Sierra Chart Data Feeds is enabled. | 2017-05-07 14:14:05 Current selected Data/Trading service: GAIN Capital/OEC | 2017-05-07 14:14:05 Chart Update Interval: 900 | 2017-05-07 14:14:05 Time Zone: -07:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2017-05-07 14:14:05 2017-05-07 14:14:08 Local computer time | 2017-05-07 14:14:05 2017-05-07 21:14:08 Local computer time in UTC | 2017-05-07 14:14:05 2017-05-07 14:14:08 Local computer time in SC Time Zone | 2017-05-07 14:14:05 2017-05-07 21:14:04 Server time in UTC | 2017-05-07 14:14:05 Local computer UTC time and Server UTC time difference: 4 seconds. | 2017-05-07 14:14:05 Program path: C:\SierraChart\ | 2017-05-07 14:14:05 Data Files path: C:\SierraChart\Data\ | 2017-05-07 14:14:05 OS Version Number: 6.2 | 2017-05-07 14:14:05 Locale Setting: C | 2017-05-07 14:14:05 Checking for new symbol settings for service code oec | 2017-05-07 14:14:05 HTTPS connection to www.sierrachart.com:443 (3) | Creating socket. Using TLS 1.2. | 2017-05-07 14:14:05 Symbol settings are up-to-date for oec | 2017-05-07 14:14:09 Files to Open on Start up | Opening file: default.cht | 2017-05-07 14:14:11 EUR/USD 1 Min #4 | Reloading chart. | 2017-05-07 14:14:11 EURUSD 1 Min #1 | Reloading chart. | 2017-05-07 14:14:11 EURUSD #2 | Reloading chart. | 2017-05-07 14:14:11 Using Bid/Ask average for last trade price for EUR/USD | 2017-05-07 14:14:12 Intraday data recording state for symbol EUR/USD is set to download 'Pending'. | 2017-05-07 14:14:12 HD Request # 2 | Downloading Intraday chart data for EUR/USD to the file EUR[USD.scid. Service: oec | 2017-05-07 14:14:12 HD Request # 2 | Download start date-time: 2017-05-05 14:00:01.000 | 2017-05-07 14:14:12 HD Request # 2 | Using server: ds4.sierracharts.com port 10149 | 2017-05-07 14:14:12 Socket (4) | Creating socket. | 2017-05-07 14:14:12 Using Bid/Ask average for last trade price for EURUSD | 2017-05-07 14:14:12 Intraday data recording state for symbol EURUSD is set to download 'Pending'. | 2017-05-07 14:14:12 HD Request # 2 | Setting DTC encoding to Binary VLS | 2017-05-07 14:14:12 HD Request # 2 | Sending historical data logon request message. | 2017-05-07 14:14:12 HD Request # 2 | Requesting Intraday data. Start date-time: 2017-05-05 14:00:01. Record interval: 0. Symbol: EUR/USD | 2017-05-07 14:14:13 HD Request # 2 | Decompressing data. | 2017-05-07 14:14:13 HD Request # 2 | Receiving Intraday data for EUR/USD starting at 2017-05-05 14:00:01 | 2017-05-07 14:14:13 Socket (4) | Initiating close of socket by core. | 2017-05-07 14:14:13 Socket (4) | Shutdown started. Waiting for graceful close. | 2017-05-07 14:14:13 Socket (4) | Socket gracefully closed by remote side. | 2017-05-07 14:14:13 Socket (4) | Closed. | 2017-05-07 14:14:13 HD Request # 2 | Historical data for EUR/USD is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2017-05-07 14:14:13 Historical data download thread signaled to stop. | 2017-05-07 14:14:13 HD Request # 2 | Received 2 records from 2017-05-05 14:00:01 to 2017-05-05 14:00:01 (0.0 seconds) and wrote 0 records for EUR/USD | 2017-05-07 14:14:13 HD Request # 2 | Intraday download COMPLETE for EUR/USD. Completion time: 1s. Unique request ID: 1 | 2017-05-07 14:14:13 Removed historical data download ID 1 | 2017-05-07 14:14:13 HD Request # 3 | Downloading Intraday chart data for EURUSD to the file EURUSD.scid. Service: fxcm | 2017-05-07 14:14:13 HD Request # 3 | Download start date-time: 2017-05-07 14:11:18.000 | 2017-05-07 14:14:13 HD Request # 3 | Using server: ds3.sierracharts.com port 10149 | 2017-05-07 14:14:13 Socket (5) | Creating socket. | 2017-05-07 14:14:13 GAIN Capital/OEC | Connecting to trading server prod.gainfutures.com. Port: 9400. | 2017-05-07 14:14:13 GAIN Capital FIX Trading socket (6) | Creating socket. Using TLS 1.2. | 2017-05-07 14:14:13 HD Request # 3 | Setting DTC encoding to Binary VLS | 2017-05-07 14:14:13 HD Request # 3 | Sending historical data logon request message. | 2017-05-07 14:14:13 HD Request # 3 | Requesting Intraday data. Start date-time: 2017-05-07 14:11:18. Record interval: 0. Symbol: EURUSD | 2017-05-07 14:14:14 HD Request # 3 | Decompressing data. | 2017-05-07 14:14:14 HD Request # 3 | Receiving Intraday data for EURUSD starting at 2017-05-07 14:11:18 | 2017-05-07 14:14:14 HD Request # 3 | Timestamp of first Intraday data file record written: 2017-05-07 14:11:23 | 2017-05-07 14:14:14 |
| [2017-05-07 23:24:57] |
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Try connecting again with File >> Connect to Data Feed. Are you still having a problem?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-05-07 23:28:31] |
| User32803 - Posts: 18 |
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Now connected. Thanks.
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