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Date/Time: Sun, 19 May 2024 20:16:45 +0000



Dow Jones Indices

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[2017-05-03 05:46:37]
Marmany - Posts: 303
I am subscribed for Dow Jones Indices but can not obtain intraday data for some symbols e.g. $DSCH, $DSAE & $DSAP. Message Log shows:
Symbol Error - $DSCH is unknown, unavailable, or improperly formatted. Failed to Subscribe to Contract | 2017-05-03 06:01:45
Historical Daily data loads OK
Intraday works OK for some symbols e.g. $DOWT, $DOWV & $DSBK.
Tried Global Settings / Symbol Settings / Full reset on primary instance but did not help.
Please advise.
[2017-05-03 16:30:40]
Sierra Chart Engineering - Posts: 104368
We will make sure those symbols are added.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-05-03 16:59:33]
Marmany - Posts: 303
I also require:
$DSCE, $DSEN, $DSGT, $DSPR & $DSSF
Please add them to the list of available contracts.
Many thanks
[2017-05-03 17:17:30]
Sierra Chart Engineering - Posts: 104368
We will add these.

These new symbols will go into effect tomorrow.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-05-04 05:39:04]
Sierra Chart Engineering - Posts: 104368
These symbols are now added, follow the instructions here to update the Symbol Settings:
Global Symbol Settings: Update Symbol Settings
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-05-04 09:30:12]
Marmany - Posts: 303
All working apart from $DSCE. On daily chart no data after 15th March 2017 (same on Barcharts website)so appears to have been stopped or renamed.
Please add $DSAI so that I can have access to intraday data for this index, which also covers electronics sector.
Thank you.
[2017-05-04 16:23:14]
Sierra Chart Engineering - Posts: 104368
We will add this symbol.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2018-03-12 03:23:36]
Acro - Posts: 436
I am trialling a subscription to the Dow Jones Indexes feed but I'm struggling to find what I want (I have checked the list on the relevant page).

What I'm trying to load (historical charts for homework) are the following indices in the US and globally:

$INX
$INDU
$COMPX
$RUT
$E1DOW
$GBDOWD
$HKDOWD
$KRDOWD
$JPDOWD
$DJSFIND
$DJCHINA

If these are not in the Dow indices please excuse my ignorance.
Do you know how I load historical charts of these symbols ?
Thanks
[2018-03-12 19:56:24]
Sierra Chart Engineering - Posts: 104368
Not all of those symbols are Dow Jones index symbols. The Dow Jones ones that Sierra Chart does not already have listed, we will add those.

What is supported currently is listed in File >> Find Symbol >>Indexes (Real-time)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-03-12 19:57:22

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