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Date/Time: Sun, 05 May 2024 23:24:57 +0000



AMP got hacked - is my sierra chart user data safe?

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[2017-04-28 21:30:41]
User554317 - Posts: 59
I'm sure most have heard of this by now.
https://futures.io/brokers-data-feeds/42120-amp-trading-data-breach-70-gigs-100k-files-customer-data.html

My question is, should I change my sierra chart password just to be safe? And if so, how do I do that?
Thank you!
[2017-04-28 21:51:48]
Sierra Chart Engineering - Posts: 104368
Yes you can change your Sierra Chart password here:
https://www.sierrachart.com/UserControlPanel.php?page=ManageAccountInfo

Also for the record Sierra Chart does not store any sensitive information other than users who are using the CTS order routing connection and that information is encrypted with multiple layers. And not accessible by anyone even including us.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-04-28 21:52:54

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