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| [2017-04-27 01:10:47] |
| User100611 - Posts: 5 |
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Reading Internal Order ID file. | 2017-04-26 19:55:08 Reading Trade Orders file. | 2017-04-26 19:55:08 Reading Trade Positions file. | 2017-04-26 19:55:08 Listening on UDP port 22903. | 2017-04-26 19:55:08 Software version: 1540 | 2017-04-26 19:55:08 Uses New Spreadsheets | 2017-04-26 19:55:08 Usage end date: 2017-05-21 | 2017-04-26 19:55:08 Enabled for: Advanced Features. | 2017-04-26 19:55:08 Enabled for: Sierra Chart Historical Data Service. | 2017-04-26 19:55:08 Allow Support for Sierra Chart Data Feeds is enabled. | 2017-04-26 19:55:08 Current selected Data/Trading service: CQG WebAPI | 2017-04-26 19:55:08 Chart Update Interval: 500 | 2017-04-26 19:55:08 Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2017-04-26 19:55:08 2017-04-26 19:55:10 Local computer time | 2017-04-26 19:55:08 2017-04-27 00:55:10 Local computer time in UTC | 2017-04-26 19:55:08 2017-04-26 19:55:10 Local computer time in SC Time Zone | 2017-04-26 19:55:08 2017-04-27 00:55:10 Server time in UTC | 2017-04-26 19:55:08 Local computer UTC time and Server UTC time difference: 0 seconds. | 2017-04-26 19:55:08 Program path: C:\SierraChart\ | 2017-04-26 19:55:08 Data Files path: C:\SierraChart\Data\ | 2017-04-26 19:55:08 OS Version Number: 6.2 | 2017-04-26 19:55:08 Locale Setting: C | 2017-04-26 19:55:08 Checking for new symbol settings for service code cqg | 2017-04-26 19:55:08 HTTPS connection to www.sierrachart.com:443 (3) | Creating socket. Using TLS 1.2. | 2017-04-26 19:55:08 Symbol settings are up-to-date for cqg | 2017-04-26 19:55:12 HTTPS connection to www.sierrachart.com:443 (4) | Creating socket. Using TLS 1.2. | 2017-04-26 19:55:13 CQG WebAPI | Connecting to server demoapi.cqg.com | 2017-04-26 19:55:17 CQG websocket | Connecting to websocket server. | 2017-04-26 19:55:17 CQG websocket socket (5) | Creating socket. Using TLS 1.2. | 2017-04-26 19:55:17 CQG websocket | Opening websocket. | 2017-04-26 19:55:17 CQG websocket | Sending websocket handshake. | 2017-04-26 19:55:17 HTTPS connection to www.sierrachart.com:443 (3) | Socket gracefully closed by remote side. | 2017-04-26 19:55:17 HTTPS connection to www.sierrachart.com:443 (3) | Received socket Close event | 2017-04-26 19:55:17 HTTPS connection to www.sierrachart.com:443 (3) | Initiating close of socket by core. | 2017-04-26 19:55:17 HTTPS connection to www.sierrachart.com:443 (3) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-04-26 19:55:17 HTTPS connection to www.sierrachart.com:443 (3) | Closed. | 2017-04-26 19:55:17 CQG websocket | Received websocket handshake acknowledgment. | 2017-04-26 19:55:17 CQG websocket | Web socket state is now open. | 2017-04-26 19:55:17 CQG WebAPI | Websocket connected. | 2017-04-26 19:55:17 CQG WebAPI | Sending market data logon message. | 2017-04-26 19:55:17 CQG WebAPI | Market data logon unsuccessful. Server message: Trader is not enabled to use SierraChartData. Please contact your FCM. | 2017-04-26 19:55:17 * CQG websocket socket (5) | Adding bytes from final send buffer from buffered socket: 8 | 2017-04-26 19:55:17 CQG websocket socket (5) | Initiating close of socket by core. | 2017-04-26 19:55:17 CQG websocket | Websocket closed. | 2017-04-26 19:55:17 CQG websocket socket (5) | Sending bytes from final send buffer: 8 | 2017-04-26 19:55:17 CQG websocket socket (5) | Write in progress. Shutdown being delayed. | 2017-04-26 19:55:17 CQG WebAPI | Websocket closed. | 2017-04-26 19:55:17 CQG WebAPI | Disconnected. | 2017-04-26 19:55:17 CQG websocket socket (5) | Write has completed. Shutdown being performed. | 2017-04-26 19:55:17 CQG websocket socket (5) | Shutdown started. Waiting for graceful close. | 2017-04-26 19:55:17 CQG websocket socket (5) | Socket gracefully closed by remote side. | 2017-04-26 19:55:17 CQG websocket socket (5) | Closed. | 2017-04-26 19:55:17 HTTPS connection to www.sierrachart.com:443 (4) | Socket gracefully closed by remote side. | 2017-04-26 19:55:18 HTTPS connection to www.sierrachart.com:443 (4) | Received socket Close event | 2017-04-26 19:55:18 HTTPS connection to www.sierrachart.com:443 (4) | Initiating close of socket by core. | 2017-04-26 19:55:18 HTTPS connection to www.sierrachart.com:443 (4) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-04-26 19:55:18 HTTPS connection to www.sierrachart.com:443 (4) | Closed. | 2017-04-26 19:55:18 |
| [2017-04-27 04:23:12] |
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Could you contact your broker and let them know you are getting this message: CQG WebAPI | Market data logon unsuccessful. Server message: Trader is not enabled to use SierraChartData. Please contact your FCM. | 2017-04-26 19:55:17 * They will resolve this for you. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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