Login Page - Create Account

Support Board


Date/Time: Sat, 27 Apr 2024 23:20:56 +0000



Switching data feed from Ameritrade to IB

View Count: 492

[2017-04-26 14:41:26]
User170575 - Posts: 221
Good morning,

I switched the data from TD to IB and cant get a few stocks to load--like MSFT for one---my ticker count
is under 40---it says the download failed--but does fill an intraday chart but does not update---any thoughts?

Many thanks,

Cy
[2017-04-26 17:45:23]
Sierra Chart Engineering - Posts: 104368
Those particular symbols require a more complete symbol format which specify the exchange and primary exchange. Refer to:
http://www.sierrachart.com/index.php?page=doc/IBSymbols.html#Stock
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account