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Direct MessagesDate/Time: Mon, 29 Apr 2024 10:33:57 +0000
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| [2017-04-20 12:42:29] |
| User100611 - Posts: 5 |
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Good morning, I made a payment, but Sierra Chart not connected. See payment details. Date-Time: 2017-04-20 12:17:54 UTC Account Name: AC103176 Name: AMP Trading Amount Paid: 25.50 USD Payment Processor: DalPay Transaction/Order ID: 150433.9105836 Statement Descriptor: dalpay.is SIERRACH Thank you. Algirdas Masedunskas |
| [2017-04-20 17:52:52] |
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We are working on this now for you. We need to set this to a standard account. And add the usage time to the account.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-04-20 17:54:05] |
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You also need to follow through the CQG setup instructions here: http://www.sierrachart.com/index.php?page=doc/CQGTrading.php#SetupInstructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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