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Date/Time: Fri, 26 Apr 2024 16:56:22 +0000



Why is my SPOO data delayed

View Count: 945

[2017-04-19 14:23:25]
User645494 - Posts: 2
I bought the data but it is still delayed. Please tell me why?
[2017-04-19 17:00:17]
Sierra Chart Engineering - Posts: 104368
When communicating to us, it is important to use clear and accurate terminology.

"SPOO" looks like a stock symbol to us.

Tell us the specific symbol that is not real-time and if you are referring to futures data on the CME, then you must connect to your trading account. Refer to:
http://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#IntegrationWithTradingServices
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-04-20 07:50:06]
User645494 - Posts: 2
The symbol is "ESM17"
[2017-04-20 14:57:29]
Sierra Chart Engineering - Posts: 104368
Who is your futures trading broker/service? You need to follow through the instructions here to connect to that service:

http://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#IntegrationWithTradingServices
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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